Customer Ratings & Reviews
- Model:
- EFWC900
- SKU:
- 6323919
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.2 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers value the convenience of the bottom-loading feature and the cup storage, but they are concerned about the noise level and leaking issues. Some customers have complained that the water cooler is too loud when it is cooling, while others have experienced leaking problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of useCons mentioned:Hot water
It works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looks, easy to use and convenient. Cold water is less colder than other water dispenser though.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Russel! Thank you for your feedback! Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. If you have any further questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Cons mentioned:Cup size
Looks great. Cold water not very cold.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to pour water into a gallon container, then place it in the refrigerator. The instructions are not well written to understanding. Cup size requirement is not listed. Very disappointed with this Frigidaire product.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, Roadrunner! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
I understand that you have to place a container in the refrigerator after dispensing from your refrigerator and the cup size requirements are not listed. Concerns about our water cooler dispenser models are best handled by Curtis International, LTD. The contact information should be located in your product literature packet that came with your appliance. Please feel free to reach out to them for additional questions about your unit’s features. Kindly, Courtney
- Cons mentioned:Hot water, Noise level
This product needs to be improved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water doesn’t get cold ,and when the water is getting low there is a beeping sound
No, I would not recommend this to a friend - Cons mentioned:Cup size
Water dispenser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good device just wish it had a separate room temperature button, also would he great if it said the cup size needed for the cup holder
I would recommend this to a friend Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was missing pieces for door and paid for greek squad they did not have a place to return. No would not buy again
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey there, Jewelst66! Our Freestanding Water Coolers are best handled by Curtis International, LTD. So that you are able to get the correct information pertaining to your issue, we recommend contacting consumer care directly at 1-800-968-9853 at your convenience. ~Corletta
- Cons mentioned:Noise level
Dont waste your money.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud machine. Vibrates and humming noise is unbelievable. Refrigeration stop working after only a month right after returning option is available. Total waste of time and money..
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Rell.
Thank you for contacting us with your inquiry.
Concerns about our bottom loading water cooler models are best handled by Curtis International, LTD. Please feel free to reach out to them at 416-674-2123 for additional questions about your unit’s features.
Kindly,
R'Shaye
- Cons mentioned:Hot water
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this item because it was the “newest” water cooling product. We had to return the water cooler twice because water was leaking and the actual tube that fed water was broken even before I opened the box. I will not buy this product again. I got a full refund at best buy.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, MgJG! We appreciate your feedback! We sincerely apologize for your experience with your Frigidaire - Bottom-Loading Freestanding Water Cooler/Dispenser. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Should you have any further questions, please contact us at 800-374-4432 Monday-Friday 8:30 am-8:00 pm EST. ~Briana
Good water dispenser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom pump cap doesn't fit snug onto my water gallons.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Thinkvega! Thank you for your review. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Cons mentioned:Hot water
No Bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this dispenser today and it leaks water can’t believe this honestly hopefully bestbuy has another brand on hand cause this is crap you should take it off the website
No, I would not recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello Jaydog, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Bottom Loading Freestanding Water Cooler/Dispenser with Cup Storage. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
- Cons mentioned:Hot water
Don't Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Never worked. Always read the reviews! It leaked never produced cold water and only produced about 4 oz of hot water twice. I returned it for a full refund bit was stuck with the big water jug.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Tammy! We appreciate your feedback regarding your water cooler. We are sorry to hear that this appliance did not work out for you. We are here should you have any additional questions, comments, or comments. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
- Cons mentioned:Hot water
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot water can produce only one cup at a time every 5 -mins. Cold water not that cold. Loud noise while not being used.
No, I would not recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello NoelD, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Bottom-Loading Freestanding Water Cooler/Dispenser with Cup Storage. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.
Not buying it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the WORST EXPERIENCE EVER.... Ordered it online twice and both times came in with issues, decided to not buy anything after all.
No, I would not recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello Golen, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Bottom-Loading Freestanding Water Cooler/Dispenser with Cup Storage. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.
Brand response from FrigidaireSupport
Posted .Hello, Golen.
We apologize for your experience. We hope we will have another chance to gain your trust in our products. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
- Pros mentioned:Ease of use
We are happy with it ! Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great heats the water quickly, very cold water , Alarm so u know when you’re almost out of water ! Easy to use .. ! 10 out of 10
I would recommend this to a friend - Pros mentioned:Ease of use
Water Dispenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for using when loading, It saves my back from lifting such a heavy object. Still looking for the right size cups.
I would recommend this to a friend Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great water cooler runs very smoothly both side, cold and hot run efficiently love it. My entire family is really enjoying it during the summertime.
I would recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello KendyA, we are glad to hear you and your family are pleased with your Frigidaire - Bottom-Loading Freestanding Water Cooler/Dispenser with Cup Storage - Stainless Steel.
Worse water dispenser
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product get problem after 6 month and when I call they never pick call
No, I would not recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello Worse, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Bottom Loading Freestanding Water Cooler Dispenser with Cup Storage. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
- Pros mentioned:Ease of use
Perfect for office setting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're very happy with this purchase...ease of bottom loading is a big plus.
I would recommend this to a friend Returning my 2nd one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning my second one due to it leaking. The first one was damaged in shipping so I assumed the leaking was due to that. Just received the replacement for that one and as soon as I connected the water it started to leak as well.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, David! We certainly apologize for your experience with your freezer and would like to gain a little more insight to properly assist you with your concern. At your convenience, please reach out to Curtis International, LTD directly at 1-800-968-9853. Kindly, Ciara
great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came very fast and no issues after a month of use. I am very happy with item
I would recommend this to a friend- Cons mentioned:Hot water
Hot water is a big problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it just not a good product hot water doesn't work very saddened
No, I would not recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello Nanab, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire bottom loading water cooler. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
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