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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2128 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Drive 52 5" GPS's ease of use, accuracy, and inclusion of features such as map updates. The device's screen size and price point also receive positive feedback. However, some users report challenges with the battery life and the mount's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,128 reviews
  • Rated 4 out of 5 stars

    Reliable, but I wish it was bigger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted this on my trike to help keep track of my routes and time for each trip. I created a shield to keep it from getting wet while running in rain and snow, because this model is not water resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GarminGPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old Garmin GPS unit. This new one is nice and just better than using my cell phone GPS. Larger display and voice prompts make it worthwhile to use when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better than the TomTom we purchased !! Still learning all the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GPS works great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend that was going on a long road trip because I knew there would be many areas where he wouldn't have a phone signal in order to use his phone gps. This worked perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin is great !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my Garmin purchase .I had an old out of date Pharos GPS that served me very well but , finally died .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice GPS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little unit. I like that it gives you landmarks and street names for turns, not just "turn left in a quarter mile". This one will say "turn left at the stop sign onto Main Street"

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Garmin while it was on sale 3 1/2 weeks before going on a trip out west. It comes with NO manual with basic instructions. We hooked it into our computer, registered it, and tried to download programming. It did NOTHING. After a while, we decided it must have to be charged first and plugged it into the car for charging. Finally, it would download from the computer. Later, we were going to try it out in the car, driving locally, before the trip. Upon plugging it into the car, all it would do is show the "Garmin" logo. Tapping on it did nothing. It seemed stuck. We backed the car out of the garage, since we figured it might not be getting signals. Still nothing. After unplugging & replugging several times and spending 1 1/2 hours, we decided it must need more programming on the computer. So, back to the computer and trying some more downloading. It seemed to be okay, but when we plugged it back into the car, it did the same thing. Too late to return it...it was past the 14 days for returning to Best Buy. It was 21 days. We took it on our trip, but when we plugged it in, it took 15 to 20 min. to get "unstuck," (it just showed the logo "Garmin") so we wouldn't get any service on it that was useful. On a couple of occasions, we could finally get it to the point where we could put in a location and get the driving GPS. However, if we had to stop to eat or get gas, we'd be back to the same problem. We finally gave up on using it and used cellphones. It is worthless. We'll be trashing it or donating it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GPS Travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Got me to where I wanted to go with accurate routes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More Space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this GPS is the keys are too close together and it is difficult to just hit one key.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin GPS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out of town when my old Garmin GPS died. I went to the nearest BBY and they had the perfect Garmin GPS unit for my needs. I was out of the store in less than 10 minutes. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin Drive52

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working fine for the purpose I purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lost without it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has proven to be a great tool, it has so many little extras such as school zone warnings, turn announcements estimated arrival time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gps

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it doesn't give instructions fast enough if there is a lot of traffic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check speed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read. Used with all classic cars while traveling to check correct speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where O Where did that GPS travel too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift and someone thought it was better in their car then for the person it was meant for. It was a replacement for the one that walked away in her car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin Drive 52 5 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin has always been my favorite gps device. It occasionally is not perfect but it could be that it is not fully charged. I will be careful to charge it more often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is nice and easy to follow, but it doesn't recognize any addressee I put in like my old Garmin did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Service, Best All Around

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, I had my Garman Shipped and received it the next day I had my original Garman robbed out of my car, I was "lost" :) without my precious Garman. Wala, the very next day I had a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic GPS. Nothing fancy. Works well. A little quiet on the volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect small unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new vehicle, not as big a screen s our other one, but it works perfect in our second vehicle, like it lot better than the vehicle's Nav...and free map/updates beats the car co. $149.99 for each update.

    I would recommend this to a friend
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