Customer Ratings & Reviews

Surprised that this GPS does NOT come Updated!!!! Difficult to operate and navigate. Issues with TIME function, as well - fluctuates from 24 to Military and does NOT allow you to manually chage it to standard time!!!

Nice Unit but very confusing to set up and hard to get Garmin to help sort out how to use it.

I will return this item because there is no real time traffic feature.

I searched a few GPS options specifically which would include Canada, USA, and Mexico since I do a lot of driving, and sometimes my cell phone doesn't alway work. I bought this 28 days ago, updated it online prior to departure, and was travelling for the last 3 weeks, so unfortunately I'm stuck with this brick, as it's no longer returnable after 14 days. I brought it with me to Canada to use in my rental car. It gave me the correct directions only about 20% of the time. The rest of the trip, it showed incorrect streets, missed highways, and TWICE navigated me directly into a lake (which thankfully I didn't drive into at night) Grateful for the maps on my cell phone that was still receiving a signal and navigated me correctly. This Garmin was a huge disappointment.

Sometimes it tries to get us to go in a different direction. I wish I bought the Smart Drive 5.5" GPS instead.

I got this home and tried to plan a trip and wow. its very hard to do with this one. If your just traveling around town its ok.

What a waste of money. My girlfriend and I bought this GPS so we could go to Europe and not have to worry about getting around. We expanded the memory card, like Garmin recommended. We updated all the maps. When we arrived in Italy, this GPS FAILED. It was useless. I honestly feel foolish for thinking that a company that hasn't been relevant in over a decade would be able to provide a service better than apps like Google Maps or Waze. When I got home, I thought I'd try it out to see if it was better than Waze. It wasn't. Garmin directed me into a freeway in Los Angeles under construction. It made me late for work. There is no "real time" guidance. This is garbage.

It works, not as good as google maps though. It makes the route longer than what it actually is.

My older garmin from BB would not update. I bought a new one but I really shouldn’t have.

I ordered one on line had to return because when cut off will not keep it`s charge. Exchanged for a 2nd one it also would not hold it's charge when cut off. Took it back and got my money back.

I have had other GPS's before and this new one was disappointing. Several times it told me to make a right hand turn when it actually should have been a left turn! I was purposely testing it to learn about it's accuracy and quirks. Hopefully it will get better!

This GPS unit was pretty good until it stopped working less than a month after I purchased it. I left the unit in my car on a sunny April day, and when I returned, the unit would not power on. My guess is that the heat killed it. I was able to replace the unit, but I highly doubt it will survive during the summer months.

It is what it is but I dislike when I zoom in and out. I guess I’m use to using my phone GPS.

I ended up returning this because I learned that my son-in-law had just purchased a Garmin.

Typical GPS. Only thing I can't change is the voice to a man, I don't need to hear a women telling me where to go!

Wish the box had said the battery life was only 1 hour, great for when I need it though as far as fastest route.

I just bought Gamins Drive 52 5" yesterday. It's ok so far, except the car-image doesn't match with the road on the map. Also, the turn-to-exit is just too early which confuses me. (my old Garmin 2597 showed exactly when to turn). I will try few more days and may have to return. Notes: I wonder if these problems are caused by the model, or because the one I bought is not good. Joe

There are almost no directions on how to operate this gps. Finding how to save addresses is complicated.

Bought it for use on my motorcycle. Worked great for 11 months then quit. Tried to file a warranty claim but they told me the unit wasn’t intended for motorcycle use so 1 yr warranty doesn’t apply. Wish that was mentioned before I bught it. Bottom line, don’t buy if you intend to use it on a motorcycle. The unit apparently can’t take the jostling and vibrations while on a motorycle.

Failed after nine months of use. Just quit; I cannot return it to BB as you guys don't really care Software with sync is good but driving options are horrific.