Customer Ratings & Reviews

I'm very dissatisfied with the items i had to purchase for basic uses. Example: The 3 ft cable is too short for my usages. I purchased a 6 foot. I didn't receive a memory card in my package. The package was opened by a Geek employee. I purchased my memory card from the Best Buy Store in Greenville, NC. The product I Purchased: Garmin Drive Asst 51 North America LMT-S.

screen is very nice ,but the unit has degraded two memory card and it get very hot.. return the fist unit and hopefully this new works better.

I have been a faithful Garmin user for more than a decade, and this unit has caused me nothing but pain and frustration. 1. Voice Recognition - I work for a radio station and enunciate for a living. It gets it right about 5% of the time. It is awful. And if it weren't so frustrating the "guesses" it gives for locations is absurd. 2. Camera - The camera downloads movies through the Virb app. The controls are not intuitive. And you have to use the Garmin Virb app to view videos. It has great difficulty commuicating with the GPS unit, and like everything else with this unit, it takes several steps and tight choreography to get it to work. I was cut off in traffic yesterday and I have been trying for three hours to find the spot in the video but it just does not work. It only lets me download two minutes at a time, and the slider bar that one would normally use to locate video does not work. It keeps snapping back to the starting point. 3. Traffic. Unlike past models, you have to pair this with your phone EVERY TIME you get in the car. Yet another "add one more step to make it difficult to use," concept. And it often has trouble pairing. 4. The problems with this very expensive machine go on and on. If it did what it promised, it would be an excellent machine. But I get the feeling it was slapped together by people who never have and never will use this in traffic. This is probably my seventh Garmin GPS unit and is the only one I wish I could just throw away, but I have invested too much money in it. Instead, it sits attached to my windshield reminding me of broken promises and the money I wasted on it. Oh, and it eats up memory cards - and does not read them well. My unit and the VIRB app continue to remind me I have no card in the slot. It is brand new and I have used it about a month. After about three or five reboots it magically reads the card and realizes there are saved images on it.