Customer Ratings & Reviews
- Model:
- GCST16S1WSS
- SKU:
- 10863216
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
GE micrwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I like the door lock and it heats up correctly
I would recommend this to a friendMicro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with price and purchase. It was a guuuud buy!
I would recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear you are pleased with your purchase and got a great price! This microwave is packed with some really nice features like sensor cooking which conveniently adjusts time and power for delicious cooking results. Sure to be a fast favorite in your kitchen space! Dianna@GE Appliances
Shipping issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not do an accurate review due to the item being broken during delivery. Please note that if the shippers damages the item you are responsible for getting it back to Best Buy the shipper will not return it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Product issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was taped on one end when I received product- I was assured item was fine- Got it home to install- Computer pad was dislodged- Appears package may have been dropped- Called manufacturer- They are working with me for a replacement voucher
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear this is being resolved for you. -Vikki@GEAppliances
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband picked this one out and brought it home for me! It’s be a really nice microwave. And no issues
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. The safety feature to open the door is great!
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear that you're very happy with your microwave! Be sure to take advantage of the Express Cook feature. Express Cook s a quick way to set cooking time from 1-6 minutes. Thanks for being part of the GE Appliances family! -Don@GEAppliances
Ok enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful preset features tray is wide enough for a bakeware and defrost setting
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works awesome. Heats my food just right, very nice microwave
I would recommend this to a friendFail in 4 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been only 4 months. It ok for few months then it start making heavy noise .When I use it makes a heavy metal grinding sound. It’s scary to keep food in there while this sound cranks through the kitchen.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with with the sound that you're hearing from your microwave. We recommend unplugging the microwave for two minutes. If the issue continues, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month and a half it started to make a buzzing noise when starting and anything frozen would cause a fog in the door between the glass.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .space for many years!
We appreciate you sharing and choosing a GE Appliance Unit for your purchase. Some condensation is normal when using this unit. We would suggest reviewing the troubleshooting tips in the manual that can be found on the website (page 14). If you find that the unit is not functioning normal, and the sound is concerning then service may be needed. You can reach our service team at the phone number here- 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday. Dianna@GEAppliances
Not happy with GE.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst microwave ever, quit working two days after purchasing. Just wanted a hot cup of tea no light inside power pad not working. Switched to a different outlet still same issue. Checked our circuit breaker and it was working fine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’d like to assist with this issue with your new microwave not operating as expected. As switching to a different outlet hasn't helped and there's no issue with the circuit breaker, we recommend leaving the microwave unplugged for a couple of minutes before plugging it back in, to reset it. If troubleshooting doesn't solve this issue, information about utilizing your warranty is available on page 15 of the manual; that can be viewed on our GE Appliances website when you look up the model number, go to the product's page, and view the 'Owner Support' section. You're also welcome to send us a private message via X, Facebook or Instagram with your contact information, the complete model/serial numbers, and a copy of this review. We'll look into your situation as soon as possible.
Happy Holidays
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always find great gifts here for me, family, and friends.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well the time it takes to cook or reheat is exceptional
I would recommend this to a friendPanasonic
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it for almost a year and not started not too work it automatically shut off is less than 2 -3 seconds warm up time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear you're having trouble with your microwave, and we apologize for the disappointment. Please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed). We're confident they'll be able to assist you further. - Julia@GEAppliances
Difficult to Read Panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real happy with this product. It’s very difficult to read the words on the front panel and it’s so big. see why it was on sale, if I hadn’t thrown the box away I would return it. I use it for , maybe a year. I’m currently looking for a better product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We will pass your comments on about the front panel wording to our product team so they may review further.
Moonlighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Poorly lit control panel. Extremely difficult to see (Use flashlight). Unalbe to increase brightness
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are happy that this microwave is operating as designed. Your feedback is extremely important to us. We will pass these comments regarding the control panel along to our product team to review.
Loud grinding sound during use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item item in April. Within two weeks it began making a very loud grinding sound during use. When I contacted Best Buy about a return I was directed to the manufacturer to resolve the issue.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .In the event an issue develops with your microwave so soon after purchase we provide a one-year manufacturer's warranty. Please call us at 1-800-432-2737 to take advantage of the warranty. -Vikki@GEAppliances
GE Microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good at first, only had this for 10 months and it stopped working, now I have to call to see if it will be replaced
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We' re sorry to hear that your unit has stopped working. We suggest taking advantage of your warranty and reaching out to our Bodewell service team for additional help so they can properly diagnose the issue. They can be reached at the phone number-833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. Dianna@GE Appliances
Stopped working after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months and Best Buy wouldnt replace the unit. I bought it on sale and was only offered store credit for it so in order to get the same microwave I would have to pay full price now. I was looking at the same microwave in the store the day I was given store credit so it was avaliable. The support hotline was of no help.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you still have the microwave, please utilize the warranty to get this situation taken care of. Information on how to do so can be found on page 15 in your use and care manual. Please don't hesitate to reach out if you have questions.
Third bad appliance..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And makes loud noises and was missing a part. I may return.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience. We apologize that you've had issues with multiple appliances, and we want to assist. We have an article on our GE Appliances website titled "Microwave - Normal Operational Characteristics" that discusses sounds you may hear; you can view that when you look up the title and click the 'Support' tab. If you'd like to address a missing part with Best Buy, their customer service can be reached at 1 (888) 237-8289. If you aren't able to get the part from them, please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review, the model number and your contact information. With that, we can certainly look into your situation further. -Sarah@GEAppliances
