Customer Ratings & Reviews
- Model:
- JVM7195RWSS
- SKU:
- 6587844
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the 1.9 Cu. Ft. Over-the-Range Microwave for its overall performance and ease of use. Many appreciate its size, the relative ease of installation, and its array of features. However, some customers have expressed concerns about the door quality, fan functionality, light brightness, and keypad sensitivity.
This summary was generated by AI based on customer reviews.
Faulty microwave with worse GE customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this microwave in October of 2024 and it stopped working by July of 2025. I have gone through GE for the manufacturer warranty. Their contracted technicians have come and gone with parts being ordered multiple times. It is now December 2025 and the microwave is still not fixed. Today I was called to reschedule my fourth service appointment because parts will not be available until January 2026. There is no straight forward process to push through a full replacement because it's not covered under their warranty.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your microwave still needing repair and for the delay in getting parts. We'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Ease of use
Powerful and Featured Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use keypad, easy to clean interior and super good air movement and VERY quiet fan!
I would recommend this to a friend - Pros mentioned:Installation
New Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace once in a recently purchased house. It matches our other new appliances. Works great and the installation was quick and well done.
I would recommend this to a friend - Pros mentioned:Overall performance
1.9 CF Nuker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience so far has been positive. The unit looks good, and all the functions appear to work well. We look forward to using it for a long time.
I would recommend this to a friend - Pros mentioned:Size
Very nice microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks can be deceiving. Looks small on the outside but inside can fit quite a bit
I would recommend this to a friend - Pros mentioned:Size
GE Over-the-Range Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 16 year old GE Over-the-Range microwave and fit perfectly. It has a slightly greater capacity. We hope it lasts as long as its predecessor.
I would recommend this to a friend New GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item replaced the old one that was here when we moved in, and finally quit. This new microwave has the dark interior instead of white. Everything else pretty much the same as the older model. Definitely thank you to the woman at GE who made sure I purchased the same size and model type as the old one. She answered all our questions. Kudos to her.
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Easy to operate. I like the interior bc it’s dark which makes stains not as visible.
I would recommend this to a friend Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far pretty good I really like it looks good in my kitchen
I would recommend this to a friendWorks good, but not sure it will last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well, metal and plastic are cheaper than the exact same on I just replaced it with. My other microwave was only 4 years old and the sensor stopped working and microwave wouldnt shut off so hopefully this one that is the same model and brand will last l longer but it seems cheaply made compared to the other so not sure it will.
I would recommend this to a friend- Pros mentioned:Overall performance
Good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid microwave. Sensor cooling is quite nice, and it looks very nice.
I would recommend this to a friend - Pros mentioned:Overall performance
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid over the range microwave . Performs as expected. It gets the job done.
I would recommend this to a friend - Pros mentioned:Overall performance
Microwave over cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality for price. Installation went very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job. So far the appliance has worked perfectly and we are happy with the performance.
I would recommend this to a friend Ge Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, love the dark interior. Works like it should. Best Buy got the order in quick and easy to pick up. Would definitely recommend this microwave to anyone.
I would recommend this to a friend- Pros mentioned:Features
GE always does well!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very functional microwave for the cost. Installation was easy on my own. Thus far the power and features have been great!
I would recommend this to a friend - Pros mentioned:Overall performance
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one that was purchased made a weird noise when microwave in use!! Spoke with Best Buy customer care!! Sent a replacement with in a week !! New one at this point has no issues!!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit seems well build and easy to operate. I have only used for a few days but I am happy with my purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
AWESOME!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this wonderful over the range microware w/sensor cooking. easy to clean since its stainless steel. An excellent product!
I would recommend this to a friend Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits perfect in the space, over our stove. I love how quiet it is and how well it heats food. So far so good!
I would recommend this to a friend