Customer Ratings & Reviews
- Model:
- JVM7195RWSS
- SKU:
- 6587844
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where do I begin. I bought 2. One for pick up and one for delivery and installation. When they came to install the microwave I was told that the screws they supply are not threaded to the end and will not work. So they told me I had to go online and find the correct screws and they had to be 4 inches long. Then I could call Best Buy and they would come back and install it. I told them to take the microwave back. Later that day I went and pick up the other one. My brother came and installed it with the screws that were supplied by GE in 40 minutes. They never even opened the box. If they had they would have found the correct screws. Where they got the other screws they showed me I don’t know. But obviously these installers should not be working for Best Buy. So wonder why they get so many bad reviews. I can’t rate the product as I haven’t used it yet. But I can rate the installers and the company who sent them. In order to submit this I have to rate the product or it won’t be excepted.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, quiet and very functional. The best price anywhere and in stock!
I would recommend this to a friendGreat Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty good product by GE. Great installation by Best Buy.
I would recommend this to a friendGE microwave oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new microwave. It's roomy and does heat up fast
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. Thanks for reviewing your microwave, and we're glad to hear that it's roomy and heats up fast! Although we don't anticipate that you will have any issues, we are here to help if any questions come up. Happy cooking!- Kianna@GEA
Great Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave. It is sleek, and truly enhances my kitchen. Very efficient.
I would recommend this to a friendAbsolutely love the look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that you can't see finger prints on this newer model. I have also purchased stove and refrigerator to match.
I would recommend this to a friendMicrowave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for someone else. She loves it. Everyone is happy. Easy installation.
I would recommend this to a friendDoes the Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a microwave to match our other appliances. It's not fancy but does the job. No complaints.
I would recommend this to a friendHAPPY WITH ITEM NOT DELIVERY/STORE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is perfect… Delivery and Tallahassee store ,lacking greatly…!
I would recommend this to a friendWorks very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display pannel should have back lighting or should be digital like prior model.
No, I would not recommend this to a friendGreat upgrades from the older model.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the four levels on the fan and the 30 second button
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Cooks much better than my old one. Would buy this again.
I would recommend this to a friendAwesome upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is so nice with the buttons centrally located and easy to use!
I would recommend this to a friendGood microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Worth the value. Pleased with the overall purchase
I would recommend this to a friendGreat Microwave!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying the microwave. No issues, it does what it meant to do.
I would recommend this to a friendHappy so far!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had it for around a month. Too early to tell how well it will last long term.
I would recommend this to a friendGood replacement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement for my old microwave. I only wish it came with the rack.
I would recommend this to a friendBAD PRODUCT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED THIS MICROWAVE IN APRIL 2024. WITHIN A COUPLE MONTHS OF PURCHASE STARTED TO NOTICE AN UNUSUAL SOUND LIKE SOMETHING WAS LOOSE IN THE MICROWAVE. THEN THE SOUND CHANGED AND GOT WORSE. AFRAID TO USE IT NOW AS I DON'T KNOW IF IT HAS A SAFETY OR FIRE HAZARD. I'VE REACHED OUT TO GE AND CURRENTLY AWAITING RESPONSE TO SEE HOW THEY PLAN TO ADDRESS. ALSO THIS MODEL DOES NOT PROVIDE FOR CHANGING THE POWER LEVEL ALL THOUGH A BUTTON EXISTS. SAY;S IT IS NOT AVAILABLE AT THIS TIME. NOTHING WAS PROVIDED IN ADVANCE TO INDICATE THIS FEATURE WAS "NOT AVAILABLE". VERY DISPLEASED WITH THIS PRODUCT FOR THE PRICE (ALMOST 300.00)
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention, as we take safety concerns very seriously. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Mixed feelings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.surprisingly loud, but works well. Had to finesse the vent covers to lessen the sound to an acceptable level. All in all though I think it was a good value.
No, I would not recommend this to a friendGe microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied. Replaced 8 year old unit with current equivalent
I would recommend this to a friend
