Customer Ratings & Reviews
- Model:
- JVM7195RWSS
- SKU:
- 6587844
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In spite of assurances that the door opening is zero clearance meaning one could open the microwave door 90 degrees out when mounted hugging the kitchen cabinet's side this could not be done. The unit was taken back by installers. Very disappointed. 60 days of waiting!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're incredibly sorry for the trouble when trying to have your microwave installed. We know how disappointing this must have been. The minimum distance from door hinge side to adjacent wall should equal 1/2 an inch with this unit. Thank you for taking the time to stop by with this review. -Gina@GEA
Microwave purchase from He!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a complete nightmare! I ordered this machine online after giving the person I worked with the measurements and my lists of "must haves". I ordered the day after Thanksgiving "Black Friday"! I was told it wouldn't be delivered until January. I thought that was an awful long wait... They continued to call me to set up the appointment for installation, when they didnt have the machine??! At the end of Jan. I called to cancel the order to learn they'd had the machine since December 1st. Long story short I was offered a discount which the amount offered wasn't what was given. I have used this company for many years for TV's, Computers, appliances, etc! But I will remind myself next time of the nightmare of this purchase.
No, I would not recommend this to a friend- Pros mentioned:Features
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my microwave. Great features. Can't wait to use them all.
I would recommend this to a friend - Pros mentioned:Size
Four Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great. It heats up quickly and is a good size. I have no complaints thus far.
I would recommend this to a friend - Pros mentioned:Features
Very nice...large turntable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was satisfactory. The large turntable works well for bigger items. Nice features and overall great product.
I would recommend this to a friend Good microwave, bad mounting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave itself is great. Heats just right, good power, nice auto features. The mounting bracket and system leaves room for improvement. We weren't able to get the gap between the top of the unit and the bottom of the cabinet tight, so there is some visual spacing.
I would recommend this to a friendvery nice looking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, easy to clean. works great dark color on the inside, so it don't show the dirt as fast.
I would recommend this to a friend4 1/2 stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because my old microwave (G.E.) kept blowing fuses. I didn’t need to replace the microwave, I needed to replace the outlet it was plugged into. Too late...my son-in-law had already installed it and I wasn’t going ask him to take it out to get a refund. It works fine and (almost) matches the other G.E. appliances. Someone at Goodwill got a smokin’ deal on our old one.
I would recommend this to a friendVery dependable and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad to have a new microwave. It is an upgrade of the one I had previously that was not working. It is easy to use.
I would recommend this to a friend- Pros mentioned:Overall performance
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is as expected. The installation was quick and professional.
I would recommend this to a friend very disappointed GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a GE Profile Microwave for many years and finally stopped working. The new one is not as good. It burns popcorn when you use Popcorn button. Seems to take longer when you reheat food. It doesn't have Butter soften anymore and it doesn't have a timer for the lite to come on automatically anymore.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. We are sorry your microwave stopped working and you had to buy a new one. Thank you for your loyalty! We are sorry the new microwave does not meet your expectations. We can understand your disappointment. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. If you need anything further, please reach out to us via social media. Olga@GEA
Looks well made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a LG that the glass door broke. This one used the same rear mount and just had to barely open up the top screw holes. Looks a little bigger inside even though it’s the same size on the outside. Like the controls and the door feels stronger than the last one.
I would recommend this to a friendGood Microwave but difficult installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is good but installation is a nightmare. This is a complete different microwave than what GE used to manufactured 5 years back. The back support panel/ bracket has just 2 holes to support, so we had to remove our old bracket. The top holes were also little far from the old models so we had to drill new holes.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your review. We are sorry you didn’t have a great experience with your install and hope this has since been resolved. If you should need additional help we would recommend reaching out to our service team at (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
- Pros mentioned:Overall performance
Microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it should. The first one was dented but the replaced it
I would recommend this to a friend Microwave Purchase.in LIC NY Deliv.Aventura FLA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Late delivery 3 times pompon,first Dec 7, than Dec 17, finally Dec.24/21
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent micro wave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have been quite satisfied with this product
I would recommend this to a friend - Pros mentioned:Overall performance
great price - Best Buy delivery is outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at a great price. Love the black slate finish!
I would recommend this to a friend - Pros mentioned:Overall performance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great and does everything it is supposed to do.
I would recommend this to a friend - Pros mentioned:Overall performance
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Much happier with this than with the Samsung microwave it replaced
I would recommend this to a friend - Pros mentioned:Size
Excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a replacement for a side by side setup and could not be happier. Fit perfectly.
No, I would not recommend this to a friend
