Customer Ratings & Reviews
- Model:
- JVM7195RWSS
- SKU:
- 6587844
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
Like microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no complaints about new microwave. Easy to use.
I would recommend this to a friendJust a microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are very hard to see, especially at night. They should be lit up in some way.
No, I would not recommend this to a friend- Pros mentioned:Size
Good. Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Looks great. Only downfall is some kind of sensor keeps saying add food. Sometimes takes 2-3 try’s to get it to actually microwave something.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. While we're glad to hear that you have been pleased with the size and design of your new microwave, we are sincerely sorry that your microwave is not cooking your food properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is cheaply made. I was disappointed in its quality.
No, I would not recommend this to a friendI can no longer trust GE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In 2017, we bought a new house that was only a year old . All appliances (Microwave, dishwasher, stove) in the house were GE. After 6 months, the microwave stopped heating up. I gave the brand a fair amount of trust, went ahead and replaced it with another GE microwave. Less than a year later, the new GE replacement has become a fire and health hazard in my house. Couple days ago, after I turned the microwave on, it started making a clicking noise, then smoke . The entire house started smelling electric burnt. The smell is very strong and toxic. Also, my GE dishwasher has been repaired more than 3 times in the space of 2 years. I am very disappointed in GE.
No, I would not recommend this to a friendWorks as advertised but noisy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Louder than our prior GE microwave. Handle is flimsy. The features appear to all work just not the quality we are used to with GE.
No, I would not recommend this to a friendNot such a good buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this microwave for almost 3 months and I already have to pull it out and take it in due to malfunctions with it's timer mechanism.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello 105microwave - We apologize for the issues you've had with your microwave and understand how this would be frustrating. For more help with your concerns, please reach out to us on our social media pages or at the "Contact Us" link on our website. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
Shoddy Installation of GE Noise Box Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the Range Top Microwave GE Model JVM7195KSS. Installation drilled new holes in my cabinets that were not needed. Wooden scraps & chunks in cabinet where my wife keeps dishes. I think Microwave was not vented correctly as this new model JVM7195KSS has 450 CFM fan and will not remove the steam off of one pot. Old GE Microwave bought in new home in 2009 was much much quieter and with 300 CFM fan removed most all steam or smoke from counter top cooking. Best Buy wants to charge me an uninstall fee to come remove this dog of an appliance after a shoddy installation. Good Luck Guys !
No, I would not recommend this to a friendLoud when closing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Closes loudly, door on microwave. Other than that ok.
No, I would not recommend this to a friendLOUD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First few seconds of operation very loud, fan operation very loud, closing of door very loud. Would not buy again.
No, I would not recommend this to a friendWorks great, looks very nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be nice if manufacturers would all have the same product sizing & installation set up. This microwave looks great & seems to work just fine. But once again have another set of holes in my cabinet as every manufacturer makes the bolt holes in a different spot.
I would recommend this to a friendFast cooking!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am one that uses a microwave several times a day, so when mine broke a month ago I was freaked out....we ended up getting all 4 appliances since all the other ones were almost 20 years old as well. I figured it was time- so we splurged! I am so glad to have all matching pieces!
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can I review when I did not receive the product yet. What is the deal????? Ordered on 10-18-23
No, I would not recommend this to a friendNice little microwave, fits in well under cabinet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great microwave - both look and price. My husband doesn't like how sensitive it is to touch.. you need to press hard to set the timer, etc.
I would recommend this to a friendBuyer Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new microwave…was sent a used one that was completely full of grease and gross. Returned it and they ordered a new one for me and then canceled my order the following day. Their advice to me was buy a different microwave, use it and send it back once other one gets there. Buyer beware when shopping at Best Buy.
I would recommend this to a friendreplacement for less than year old whirlpool micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. had another brand that stopped working properly the first year. never got them to take care of. expecting good things from this one.
I would recommend this to a friendmeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have noticed a few things before buying this microwave 1.) The panel is hard to read(its really dark and could use a light 2.) No potato, rice or vegetable instant cook button (out last one had it and now i miss this!)
No, I would not recommend this to a friendShame on Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box unit. Was assured that all the parts and pieces were in the box. Parts were missing. Had to return the issue and purchase another unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you were missing items from your order and can understand your frustration. We would suggest contacting bestbuy.com customer service department at 1-888-237-8289, or calling your local store for further assistance.
Super micro wave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE micro wave oven speaks for itself. The best part was the guys who installed it. I bought the same microwave at HD and when the installer came they couldn’t put it in. A week later, i bought the exact same unit and it was a piece of cake for the Geek Quad.
I would recommend this to a friendInformative controls and clear white LED display.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Informative controls and clear white LED display. Worked immediately right out of the box, even though it was a floor model. Purchase at Best Buy was easy and no hassle.
I would recommend this to a friend
