Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,745 reviews
Pros mentioned:
Overall performance
Rated 2 out of 5 stars
1st one lasted 5 yrs, 2nd one lasted 2 yrs...
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it works, it does the job. Problem is the first one lasted about 5 years which is just OK. For the price of this, it's not worth a $100 service call and THEN parts $. I ordered another one just like it which lasted 2 years to the day. Very disappointing. I only purchased the same brand that second time figuring the install would be easier which is was. This 3rd time I said NO and bought an LG model. These OTR unit are all pretty standard as far as size and they often use the exact same mounting hardware which is what I found with GE and LG.
We are sorry to hear that your experience hasn’t been the best with our microwave units and can understand your disappointment. Know this is not what we would normally expect from our appliances and will pass this information on to our product teams so that we may make any necessary changes or improvements on our units moving forward. We hope we can earn your trust back in the GE Appliance brand in the future.
Pros mentioned:
Size
Rated 5 out of 5 stars
HOT MICROWAVE
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super amazing product. It replaces perfectly my older one. Smooth and shine.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this new microwave ... however, I had a small issue and when I spoke with my salesman, Ronnie Callejo at the Best Buy on Veterans Blvd. in Metairie, LA., he took care of the issue immediately. I could not say enough good about Best Buy .. and the guys with Twin Services that removed my old microwave and installed this new one. They were all super to deal with and I highly recommend Best Buy, Ronnie and Twin Services.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this as a package when the slate version was first released. It has sustained three teenagers for the last three years. Not a lot of fingerprints, but grease definitely shows up. In our house meal prepping is the only way we can get by so the microwave gets a lot of use! It recently stopped heating and we are now looking to replace it.