Customer Ratings & Reviews
- Model:
- JGBS66REKSS
- SKU:
- 6488940
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 5.0 Cu. Ft. Freestanding Gas Range, especially the griddle feature and its ease of use. Many appreciate the variety of burner sizes, the overall appearance, and the reasonable price. However, some customers have noted concerns about heat escaping, storage limitations, and the limited use of stainless steel.
This summary was generated by AI based on customer reviews.
Great for the house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fit my needs in every way.I would buy it again.
I would recommend this to a friendGood basic gas stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stove appears to be fine though has not had day to day use yet. the fact that Best Buy would not arrange a propane conversion left us with a painfully difficult task to get done. It also added a necessary costly service. Buyer beware....
I would recommend this to a friendGas range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I m not happy about the product, I received concrete damage
No, I would not recommend this to a friendGe oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It come late than estimated time. The product is good for the money we paid but because it is new it has some gas leakage from the oven part first 5 minutes than it goes
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello muratt - Thanks for your feedback. We are sorry you had to wait for your range; we are glad you like it. If the unit has gas leakage, we recommend service. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737. If you need further assistance, please feel free to reach out to us on our social media pages or at the "Contact Us" link on our website. Olga@GEA
Oven
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met expected delivery date; interior light has on/off switch and does not come on as you open the over door; bottom broiler does not come with a pull out drawer
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the interior lights and bottom broiler. We appreciate you providing us this feedback and we will pass it along to our range product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Delivery and installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The date given for delivery and installation was 3 weeks different from what was told. Extremely inconvenient
No, I would not recommend this to a friendThe second one was good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved the first oven and during the preheat of it the glass shattered. Had to wait another week and a half to recieved a replacement. Second one has been good so far.
No, I would not recommend this to a friendGreat looking but quality workmanship is poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stainless edges at bottom very rough and right side panels not attached to clips.
No, I would not recommend this to a friendBE CAREFUL!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not confident GE Appliances are what they once were. I purchased this stove November of 2019. December 1st, 2020, I noticed an unusual smell and call Nicor Gas. Nicor told me the oven was emitting gas and carbon monoxide. Nicor tagged and turned off the gas to the appliance. I was told I could not use the appliance until repaired. That was on December 1st. Today is the 22nd and I am still waiting for GE to come out and repair the appliance. I have a part that was ordered by the servicer that took two weeks to get, and now they are taking their sweet time with installing. BE CAREFUL! I am actually searching ABT Appliances looking for another reliable brand. I know GE Appliance is now owned by Haier, so this could be part of the decline in quality. Another comment for bakers: I did notice that the appliance was not cooking my cakes evenly. The back of the oven cooked faster than the front and I had to consistently turn cakes to cook evenly.
No, I would not recommend this to a friendMiddle Burner operated ONCE and then FAILED.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in March and middle burner failed after using once. This is unacceptable. The GE service guy is here right now and he cannot figure out why the middle burner doesn't operate. Gas is flowing, the spark mechanism operates but still no fire. I'm disappointed and will NOT purchase another GE product.
No, I would not recommend this to a friendRange is great but huge ordeal getting it to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mandatory parts were missing on the original range as well as the replacement range. It was a huge pain and I spent a total of 5 hours on the Phone with support trying to get it all worked out And 3 weeks without a range. Ended up having to get the part from GE instead of Best Buy. Now that I have all parts required, it works great.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Cmphoto, thank you for your review. We are sincerely sorry your ranges were missing parts that were essential to its functionality. This is certainly not something we would expect to hear and we understand how that would be frustrating. We are glad, however, that you were able to receive the parts you needed in the end. We're always happy to help. -Chris@GEA
This product was a fair value for the sale price..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair to good value product, the free installation ads were misleading and it was difficult to find a salesperson who could explain the ad special
I would recommend this to a friendOK but wasn't 100% working upon install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is nice however the middle heater didn't work upon initial install. A technician had to be dispatched to install.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello morningmav, thank you for your review. We are sincerely sorry your range was not operating properly upon installation. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Bad door?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door isn't closing all the way and I can't get through to bestbuy for a repair or to come look at it :/
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Sarah - We are very happy to have you in the GE Appliances family. It is disappointing to hear you are having trouble with the door and we would appreciate the opportunity to help if Best Buy is unable to do so. Please take advantage of the warranty by calling 1-800-432-2737. Thanks so much and hope to hear from you soon. - John@GEAppliances
It's strictly an ok of a stove.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good but it's a little hard to clean. Given a choice I might consider my purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Finn8 - Thanks for your review. We appreciate your feedback and we will pass this along to our product team. If you need further assistance, please feel free to reach out to us on our social media pages or at the "Contact Us" link on our website. Thanks for choosing GE Appliances! Olga@GEA
Cheaply made and reminder: Best Buy won't help u
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made, look at it in-person if you can...oven door 'steel' is glued on and it started coming apart after 4 months. Center burner doesn't light properly, it always takes a good 5-6secs which is crazy for a brand-new oven (my opinion I guess). And of course Best Buy doesn't care if you didn't buy their protection plan. Good luck friends
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Nodak2002, thank you for your review. We are sincerely sorry your range is not lighting properly and that the door is coming apart. This is certainly not something we would expect to hear! We can certainly understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA
Good stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has some.details like got scrachd when is cleaned. but is good product
I would recommend this to a friendShabby Poorly Manufactured Piece of Junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range is okay. The metal burner grates fade in color quite easily and the area where the clock is located scratches with simple contact. If you are looking for a model that is durable, this is not the one to buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Renmar123, thank you for your review. We’re sincerely sorry your range is not operating properly and that the burner grates and clock have become damaged. We understand how that would be frustrating and would love to assist you with this. Please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA
Thieves people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen, they tell you that it is an open box in very good condition, you pay almost like a new object and when you go to pick it up they give it to you, after you get home and open it, you realize that they sold you an old object, it is pure garbage . Also they don't want to receive it back after you already took it, pure garbage is a company of thieves
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so very sorry to hear you've had this experience. We apologize for your inconvenience and recommend taking advantage of your warranty and reaching out to GE Consumer Service at
1-800-432-2737. We would like to better understand the issues you are having with your new appliance. Please also reach out to us in a private message via social media. Please include your model and serial number, address, email address and phone number. Thank you! Joyce@GEA
Ok stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After unpacking and installing unit I found 3 screws that were laying on the floor.
No, I would not recommend this to a friend
