Customers often highlight the overall performance, quiet operation, and large capacity of the 5.0 Cu. Ft. Stackable Smart Front Load Washer. The ease of use and convenient detergent dispenser are also appreciated features. Additionally, the fast spin cycle is a positive aspect for many users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet , very quick , very efficient. So far through 3 weeks no problems. The app feature is pretty neat letting you know when your load is done. Especially like the soap dispenser feature that allows you to fill 50oz of detergent. Spin cycle is very quiet
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great but a huge dent on the top like someone put a heavy item on it is heavy to load and the dent was not to noticeable but why should I pay full price I’m asking a slight refund I’m not bringing it back way to heavy please
I would recommend this to a friend
Rated 1 out of 5 stars
Worst Washing Machine ever built
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This reviewer received promo considerations or sweepstakes entry for writing a review.
WORST WASHING MACHINE EVER!!! Do not buy this machine. Purchased 12/23 and have had nothing but problems. Oh and god help you when dealing with GE for support. Warranty is 12 months from date of purchase. At 18 months, the control board went out. GE said "pound sand". Called a local appliance repair guy. He fixed it, for $400. Three months later, broken again, so another $400. up and running. I'm now $800 in repairs on a $900 washing machine. fast forward to today... 1/14/2026... broken again, same symptoms, same drama, same cost to repair. Called another repair company, they told me not to waste my money. It WILL happen again. They had replace 50, yes five zero of those control boards on various GE model washing machines in the last 14 days. Both repair companies told me the GE is the worst washing machine ever made and GE won't do anything about it. The replacement control boards are the same garbage they came with. GE also will not credit or update the boards to fix the issue. Most companies are at least willing to send you the part at no expense, or send out a service bulletin about the issue... But not GE! Also dont get me started on the moldy smart dispenser and terrible spin cycle. Save yourself the heartache and financial burden and don't BUY GE.
We are so sorry to hear that your washer isn't operating as expected. We want to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Great Purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it so far! We had Geek Squad come out and install the units. They did a great job and gave me a quick but thorough overview of the machines.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I went to start a load and the door lock light flashed and the machine turned off. I ordered a new door lock and changed it. Now it has new codes that the dispenser motor isnt working and the vent in the front is part of that error too. Smh. Does anything last anymore?
No, I would not recommend this to a friend
Brand response from GE Answers
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We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances
Rated 1 out of 5 stars
Dangerous
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had the machine for 13 days and the glass front shattered.
We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, pictures if available, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Rated 1 out of 5 stars
Buyer Beware
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 2 replacements and 3 GE service calls, my washer continued to shake and make loud noises with light loads. I would never order this. Switched to a LG washtower
This reviewer received promo considerations or sweepstakes entry for writing a review.
3 weeks old and will not spin clothes dry. Slow speed no matter what setting. Best Buy gave me GE phone number, left in the cold with faulty washer and a $1000 bill!
No, I would not recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
GE WASHER
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job quietly and efficiently. Large enough for comforters and pillows. Would definitely recommend it if you’re looking for a new washer with more capacity.
I would recommend this to a friend
Pros mentioned:
Ease of use, Noise level
Rated 4 out of 5 stars
Leaves Laundry super clean
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer is easy to use, quiet and leaves laundry clean. However, the front door was leaking due to a missing part . I called the manufacturer, they came out right away and fixed it. Overall I’m happy with my purchase.
Thank you for leaving your awesome review! We're glad you were able to get your washer door repaired with us and we know this unit will serve you well for a long time to come.
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
GE Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this machine! We purchased this for our new home. The capacity is huge, and I can finally wash large items like our king-size comforter and dog blankets without issues. The clothes come out much cleaner and smelling fresh compared to my old washer. It is also incredibly quiet during the wash and spin cycles, which is a major plus since my laundry room is next to our bedroom. Extremely satisfied with this purchase.