Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,026 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Really pog

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but its worth the money it only takes like 2 minutes to cool down my kitchen and living room, it is a big unit so it's not really a good idea for small rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great unit for cooling a large room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase a GE air conditioner but ended up with it after our original unit was damaged in shipping. I am, pleasantly, very pleased with it. It cools quickly, consistently and it operates quietly- the best feature from my perspective. It also has the capability of being turned using my phone when away from home, but I haven’t tried it. I would recommend the GE 14,000 btu air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    Great purchase!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it. Easy to installed. The fact that I can turned on and off from the app it’s a plus!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Powerful Garage A/C

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful air conditioner able to cool down my garage. Nice remote and wireless connectivity. Relatively quiet compared to other window AC units. Does exactly what I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Polar Bear Cold!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this air conditioner. It keeps the downstairs cold!!! Easy to install. It was a reasonable price. It was small enough to fit in our window but yet it worked like a big boy!

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great AC Unit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were suffering from a heat wave in California and this puppy came in handy at the perfect time. Easy to install, easy to download and use the WiFi app, and no real complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Good air conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product. Very easy to work. Cooled down a room very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help cool the kitchen while cooking. It's a good unit and gets cold even though it doesn't blow as much air as the old unit did. As with any AC unit now, It will default back to the economy setting when you turn it off. Sorry but that is aggravating to me since I have to change the settings every time I us the unit. I don't like that feature therefore 1 star deduction.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    A/c

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new A/C has kept my house very cool in very hot days , easy use and installation

    I would recommend this to a friend
  • Pros mentioned:
    Btu

    Rated 5 out of 5 stars

    super cold and not that loud

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is nice and works very well. The noise is not bad at all, much quieter than the 6 year old AC unit this one replaced. We had a 10,000BTU unit before and ir ran non stop on high most of the summer just to keepthe room at 75. With this unit at 14,000 BTUs its on eco and auto and works better. New technology and more BTUs than we needed made a huge difference. Our electric bill is also lower with keeping the room at the same temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    Cool Cooler

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet. Cools the selected area nicely & quickly. It also has an energy saver option which is a great thing in todays economy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed works great. I find the room cools down very quickly now. I have had for a month and have seen only a slight increase in my bill. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Quintessential Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While making purchase, I was sceptical about this brand as I wanted another type of brand name. Sale Representative convinced me and I made purchase. Upon installation, it wasn't cooling as expected while testing it. I was upset and frustrated because I thought I would have to uninstall and return it to the store. Then my children tested multiple options and figured it out. Best cooling option for me was as follows... Mode- Cooling Speed- High Temp/Time-64 Oh my God lol it felt like winter in my apartment. So for me it was a good purchase and I'll recommend this brand and unit to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    works great but loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools the room quickly, and works beyond the living room but it is loud

    I would recommend this to a friend
  • Pros mentioned:
    Btu

    Rated 5 out of 5 stars

    Get the app and this works perfectly.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first review, I was not sure about this a/c. I am a believer. I picked it because it was the highest btu count I could get for the 110 outlet we have that fortunately is on a separate breaker so I have no risk of blowing the fuse. The online app to set the program is great and super easy to use. You can set it up in advance to perform how you want in a schedule or just turn it on. It does have a remote but we have never used it, the app is all that and more. I currently have it cooling about 500 sq feet during the day and 850 at night up north and it is more than enough.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you writing a review about our air conditioner. Welcome to our family! Great job of running on dedicated circuit. WOW and you are using our app as well. We are pleased that you like the app and other features. Oh come on an appliance with a remote and not using it. The Fall season of sports is soon coming. Stay cool and comfortable. Geoff@GEA GE_Appliances

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Do Not Buy!!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these (14k btu and an 8k btu). Both of them a year later blow warm air and need to be replaced. They are both loud to the poimt you cant hear the tv unless you put the volume up to 100. All ACs are loud, but these are the loudest I've ever owned. We have a 2k sqft house, the 8000btu is in our bedroom upstairs, the 14000 btu is in the livingroom downstairs and i also have a smaller unkown btu unit in another upstairs room. The three of these together cool down the house enough that its comfortable. Well thats only good if they last more than one year. I remove them all in the fall and they are stored in a heated and dehumidified basement. The third basic air conditioner that I'm using was in the house when we bought it.... 8 years ago. This thing still blows ice cold air. Im sick of paying for wifi and remote controlled units. Never again. I matched the 8 year old unit and found 2 more, brand new, cost me less than 300 for both. At that price i can afford to replace them periodically but fingers crossed i get 8 plus year like the no name one that wont die haha. Stay away from these junk units.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice AC unit

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this window unit due to Hurricane Ida knocking our power out for 2 weeks and living off of a generator. This was a life saver with it still being hot in south Louisiana during this time. I hav no issues and this unit cooled my whole living room with ease. I was really impressed with this ac unit and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Really love the app and WiFi features as it will automatically change the temperature based on settings depending on if I’m home or not. This allows a cool environment when I’m there and energy savings when I’m not.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this ac to cut back on our outrageous utility bill. We have an old central air system and it costs a fortune to run. I live in a 1300 square foot second floor apartment. So far this ac is doing a great job. It cools living room, dining room and my kitchen very nicely. I have smaller units in the 3 bedrooms so I don’t have the larger unit running all the time. So far I’m very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Btu, Cooling

    Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 14,000 BTU air conditioner for the upstairs master bedroom. Have left the door open and it also cools down the entire upstairs! Great machine!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for the review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's great to hear you're enjoying this unit and we’re sure it looks amazing in your home. It's a pleasure having your business and if any questions come up let us know. Have a great day!
      -Sylvia@GEA GE_Appliances