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Customer Ratings & Reviews

Your price for this item is $431.99
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Customer reviews

Rating 4.2 out of 5 stars with 1025 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,025 reviews
  • Pros mentioned:
    Btu, Energy efficiency

    Rated 4 out of 5 stars

    Replaced a 12,500 BTU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a very old a/c and what a difference! Sure, not much more power but much more efficient and cools far better than the difference suggests. I haven’t gotten the wireless app controls to work yet, but as I’ve set it... it works so much better and is cheaper on the electric bill. Good a/c unit overall!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    COOL WiFi Air Conditioner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, for a window A/C unit, this thing is a beast. It cools my entire first floor no problem (open concept living room, dining room, kitchen, maybe 600 sq ft), it puts out strong, cold air. It connects to the wifi and you can control it with the app, adjust all of the settings, and set schedules. If apps aren’t your thing, it has a remote. I have 3 of these air conditioners (all 3 are different sizes/BCUs) and they saved me this summer. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied with purchase to this point.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Performs well enough. My husband loves the remote operation although the panel of light indicators for cycle, etc are too faint for him to read if much light is coming through the windows. Haven't yet received a utility bill reflecting its impact on our power usage.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cools a big area - a little loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working perfectly for us. This cools our entire first floor. The first floor is a dining room, living room, kitchen and family room (all open). It is a little loud. But we’re are cool and can turn up the TV. Love the WiFi feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great Addition to my Apartment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great. The features are wonderful and it cools nicely. The WiFi feature is handy too. It is not a heater but in South Louisiana the cooling feature is the most important.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    You need only one…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cools my whole house(1000sqft) better than my central unit and I noticed a 30% reduction in my power bill. Fairly easy to install, directions made it a bit more complicated than needed. 100% worth every penny since it pays for itself in sufficient power usage.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice cold

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its loud, its rattles, a little pricey for non inverter, but it blasts ice cold air all day. Cools the upper level of my mid size split on the last couple hot days without a problem(with bedroom doors closed) best cooling power your going to get for a 120v.

    I would recommend this to a friend
  • Pros mentioned:
    Btu, Cooling

    Rated 5 out of 5 stars

    Great unit at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this unit has bluetooth capabilities. I can turn the unit on before we get home via the GE app and walk into a nice and cool environment. This is the biggest BTU unit you can get and still run on a 110 outlet. This can cool our entore 1,200 house without much effort.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools nicely. Easy to install and use. Has remote control as well as phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Faulty and unrepairable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the unit, kept two rooms very cold during those 3 degree hot humid summer days, then less than a year 10 months later it started beeping. It would come on the just go off. So I call GE manufacture warranty and they schedule a tech, they call me back and say before the tech comes. "The unit can not be repaired, we will replace." YES!! Call to get replace,,,,Customer Service says well that is not how we do it. Send me the original receipt, go buy you another GE unit then we will send you a reimbursement check 2-4 months later

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for reaching out regarding the issue you're having with your air conditioner. We understand your disappointment and apologize for any inconvenience this situation has caused you. While it does not ordinarily take 4 months to send you a reimbursement check, we will certainly share your valuable feedback regarding the warranty process with our product and service teams. All our best! Vikki@GEA GE_Appliances

  • Pros mentioned:
    Btu, Cooling

    Rated 5 out of 5 stars

    Mike T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a 750 square foot apt which has a 10,000 btu ac.I doesn't cool the apt enough.A friend told us that best buy had a 14000 btu ac.It works great cools the whole apt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Air Conditioner gets the apartment cool quickly. Easy to use and program. It's a tad loud but other than that its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Longevity is key.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and setup was simple and straightforward. If the air conditioner continues to cool for the next 4 years I will buy another

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Coldest A/C in Town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really enjoyed my new A/C unit . It keep the area I need cooled Ice Cold and then some!!! Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    Efficient cooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 14,000 GE air conditioner to replace a much older one. I was hoping it would be more energy efficient and cool off my entire apartment. So far I have only used it perhaps 3 times but I feel it was the perfect purchase for me. It cools my apartment faster, it is not loud and although I don't know if I will use the app feature to remotely turn it on, I do like having that available to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great AC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works perfectly! We love in a 1100sqft mobile home and this keeps the entire house cool! And the smart feature is nice. I can just ask Google to turn the temperature up or down. It does everything we needed and more. It is not too loud for being a large unit. I can record voiceover work and not hear it on the recording

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Air Conditioner unit works as expected. The unit is equipped with Wi-Fi capabilities and can be control from any mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great for what we need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart Air Conditioner is on the little loud side but it cools down our house. And we have it in a 2nd home so when we go there we just turn it on from our phones before we get there.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product for a large space!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I have only had it for a month, so hopefully it continues to be a great product. I love the remote, the ease for which it can be turned up or down, the digital display, and it cools down the space very quickly. In fact, it cools a pretty large area. The only thing that is not perfect about this product is the volume. It a little loud, but not the worst.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    easy to control with my phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "This air conditioner is excellent for cooling large spaces up to 700 sq. ft. It’s powerful, efficient, and runs quietly. The smart features, including WiFi control and the remote, make it super convenient to adjust the settings from anywhere. Highly recommend for anyone needing reliable cooling."

    I would recommend this to a friend
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