Customer Ratings & Reviews
- Model:
- PVM9005EJES
- SKU:
- 4321118
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers often highlight the sleek appearance, ease of use, and overall design of the 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, performance, quiet operation, and powerful features like sensor cooking and Chef Connect. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 weeks of use and the GE Microwave is in need of repair. Also, the installers failed to give us the user’s manual.
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a couple months zero problems This microwave works excellent heats up food really fast will buy again
I would recommend this to a friendgreat price - Highly recommend Best Buy delivery!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at a great price. Love the black slate finish!
No, I would not recommend this to a friendMagnetron Died 14 Months After Installation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really sad that GE can’t manufacture a microwave that lasts more than 14 months with only light use. Of course the warranty expired at the 12 month point.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello VeryPoorQuality, thank you for your review. We are sincerely sorry your microwave stopped operating properly so soon into its lifespan. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician was friendly, knowledgeable and efficient.
I would recommend this to a friendGREAT MICROOVEN. EASY TO USE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SAME AS ABOVE GREAT PRODUCT GEEK SQUAD DID A GOOD JOB IN THE INSTALLTION
I would recommend this to a friendCooks ok, poor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works ok. It does not seem to heat as quickly as you would expect from the wattage. It is poorly constructed with several pieces breaking in normal use. (Filter door). The fan does not move even close to enough air to do a good job.
No, I would not recommend this to a friendNice size. Great exterior finish.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it is just what we wanted. Simple to operate, plenty of interior room.
I would recommend this to a friendVery nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and defrost meat fast and evenly. Recommend the color very much.
I would recommend this to a friendJust awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome microwave. Sweet finish. Works great. Many options.
I would recommend this to a friendMrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not got it yet. Been waiting for it. Have the new stove and love it.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year and a half of light to medium use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there. We hate to hear that your microwave is not working properly. We’re sure that this was unexpected, given that you’re having issues so soon in its lifespan, and we apologize for the stress that this has caused. If you still have the microwave, please reach out to us via private message on social media so we can further investigate your situation. Thanks. -Arnesha@GEA
Great range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best range we have ever owned. LOVE the slate color, too!
I would recommend this to a friendwould NOT buy again...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Number pad went bad. had to replace with new microwave:(
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're terribly sorry to hear about your keypad needing to be replaced. We hope that you are enjoying your new microwave. If you have questions about your GE Appliances microwave in the future, please feel free to send us an email or live chat with us. We're always happy to help. -Michael
Elegant and sleek look just as advertised.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Elegant and sleek look. Was hesitant about the door opening so wide but once you get used to it, it is not at all a concern. The vent is excellent and honestly the best feature of the microwave with 4 speed. The only con would be that the microwave makes a wired loud noise when it is in operation for the first time you use it, thereafter it is fine. But overall very satisfied.
I would recommend this to a friend- Pros mentioned:Appearance
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance microwave good quality super power
I would recommend this to a friend Broken and expensive. Lasted 2 years.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wire between the door an unit broke after 2 years. Out of warranty and will cost $600 plus labor to fix.
No, I would not recommend this to a friend- Pros mentioned:Appearance, Performance
Beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks beautiful and works great. Instructions and installation were easy to follow.
I would recommend this to a friend - Pros mentioned:Size
Megatron failed after 18 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The auto cook features work really well and the unit is very large. The door is so big you have to take a step back to dodge it as it opens. The user interface is a little unintuitive too, which I don't like, but I do prefer the buttons for OTR microwaves across the bottom like this one. The vents are a little too far back for my taste but they do offer high volume at 400 CFM which works well. Ours however failed after 18 months. The Geek Squad came out to diagnose it and determined that the megatron failed. Best Buy stood behind the product with the Total Tech and replaced it without hesitation. The lead time was a little too long for an identical replacement, otherwise we would have gotten the exact same model, but Bwst Buy got the full amount we paid to be applied to another unit. All Best Buy employees from the phone support (two different ones) to the field tech were amazing to work with.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're so sorry to hear that you had that experience with your previous microwave. We strive to deliver the best quality products and services that meet every need of our consumers; We also understand that there is always room for improvement. We would like to apologize for your disappointment and any inconvenience this has caused you. We do value you as a customer and appreciate your continued loyalty to our brand. We will gladly share your feedback with our product design team. Best regards – Don@GEA
Fine.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I like to heat stuff up in the microwave. It does that -- very well. All the other crap it does? I don't care. Looks fine. Works fine. Whatever.
I would recommend this to a friend
