Customer Ratings & Reviews

It looks fine over my wall oven, which is a different brand. I am still getting used to it, and so far I have only one complaint: I don’t trust the “Sensor Cooking” buttons. This is based solely on my attempts to reheat cold mugs of coffee. Instead of being reheated, the coffee ends up literally boiling hot. So hot that oven mitts need to be used to pull the coffee mug out! In fact, through trial and error I have discovered that it just takes 25 seconds on “cook time” to reheat my coffee in a mug. I don’t trust the other “sensor cooking” buttons to bake a potato or a vegetable, for example, so I’m not using them. I’m keeping a really close eye on the Defrost button, too.

Replaced same model that died 6 yrs after being installed. Reused trim kit which is near impossible to put back together. Replaced same model that stopped working prematurely so I would not have to purchase a new trim kit. Very unhappy with this but was stuck with trying to match size etc.

Our GE 1.6 cu ft 1100 watts built in microwave died after 22 years of great service. We looked for a replacement that was close to dimensions/power of our old one but most that came close only had 900 watts. So we went with the 2.2 cu ft GE profile which had 1100 watts and glad we did. It just fit into the cabinet but has a larger cooking area and does a nice job of heating. The control panel was similar to our old microwave so we felt right at home operating it. I would recommend this microwave oven.

We bought this to replace a similar model that had the stainless steel trim. The old one just started failing from time to time (would spin, but it would not heat). This one has virtually the same features. It did require a new mounting setup, but we were able to use the old "stainless" outer trim (and it looks good). Installation was not difficult, but you will want to take a little care to make sure the mounting brackets are properly positioned. It heats very well (at least as well as the last one), and it's not at all noisy. The buttons are very responsive. The only problem we have is that it is difficult to read the labels on the buttons. At first glance, you would think it would be clear, but it's only clear if you are pretty much looking straight at it. Ours is mounted under the counter, so we have to crouch to read them. The old one was not as difficult. Thankfully, they are in the same layout, so we were used to their position.

This is the replacement oven for my 13 year old GE Profile built-in microwave with two matching ovens. It works as advertised and I am happy with it. However, GE has changed the style and the appearance of the microwave and it has minor differences from the two built in ovens. This one is square at corners and it does not have the curvatures at the top of trim like the ovens. The built-in ovens have white digital clock numbers. This one has green digital clock numbers. This was the best match to my two GE Profile ovens. The new trim kit is plastic and covered with a thin product that looks like stainless steel. The trim kit was also an additional $240. The old trim kit would not work with this microwave oven. The screw holes do not align. This was the best match to my two GE Profile ovens. I installed the microwave oven. The instructions were ok, just follow them carefully to get all screws to align with holes. Recommend having two people for the final install-one to hold the microwave and one to plug the cord into the back of the cabinet.

Efficient, easy to operate, and fits the space left by my old GE profile microwave that lasted 15 years. Much easier to keep this exterior clean (no nobs). And the stainless trim kit keeps the color theme with our existing appliances. Here’s to another 15 years!!

This microwave is good and bad. I had to get it because my original same model microwave broke after almost 4 years, which is too short in my opinion. It is the one that fits the matching trim, so I had to get the same one again. It works fine, but not sure how long it will last.

The GE microwave oven replaced an older GE model which stopped working after about 14 years. I chose this model because I wanted to install it where the previous one was built-in. The new oven works as well as the old one did. No complaints!

Purchased this microwave after a kitchen remodel. I couldn't be happier. The microwave has high and low power settings. Its also really quiet. It looks regal with the GE trim kit. Great value all around!

Bought this product from BestBuy three times and they all have kind of defect/damage. There's a damage to the front corner from the second buy, we returned it and order a new one again at BestBuy website, after few days, we pick it up and only find out it's probably the product we returned few days ago because it has exactly the same damage(front corner) unless it's coincindence. Very disappointed. One thing I noticed is that the curb side delivery is done poorly. For my second buy, a young lady alone deliver it to my car and it apparently very difficult for her to load it into my car so I offer help. That might contribute to the damagy to the product due to possible drop.

Great features, I am really glad I purchased this microwave. Looks good too.

The trim kit that was suggested when I purchased this item does not even come close to fitting the microwave. The microwave is larger than the cutout. I've been reading the reviews and this seems to be an issue with several people. Completely frustrated as to what to do with this expensive purchase.

Just what I want in a microwave - large, powerful and quiet. Not only that, it fit in my existing Profile surround frame.

I have had GE products for years and the GE mico-wave this was replacing was 20 years old and just didnt well heat anymore. This is much larger (2.2 Cu. Ft. ) than prior unit at at 1100 watts you can pretty much warm/cook anything - a small turkey would definitely fit. I took off 1 star due top panel not lighting up when used (at this price it should I think). Since I was installing in a cabinet the power cord was a tad short in my opinion - I could not fit my arm in to plug it in - I had to use a high grade extension to be able to plug it. I do recommend but if placing in a cabinet expect to do some "cutting" to fit it in. And probably will need the trim kit too.

Bought this GE Profile microwave to replace an earlier Profile with a failed control panel. This model is so very much quieter than our old Profile and the touch pad control panel is greatly improved. While this new unit has a volume control this is limited to either “normal” or “mute”-perfect for us but others may prefer a graduated volume control. This unit was very quick and simple to install using the matching trim kit. Giving the microwave 4 stars only because our existing trim kit would not work with this unit despite the two microwaves being of the same dimensions. I certainly recommend this microwave and would purchase again!

Works perfectly and looks great in our kitchen! Love how easy it is to use.

We are enjoying our new GE microwave. The look is exactly what we wanted. Item came in perfect condition. Microwave and Trim kit are a perfect combination. Good size for what we need. We replaced a whirlpool 1.7 cu ft unit that was starting to fail. Installation into our kitchen cabinet was very easy. The instruction manual that came with the microwave was very limited in detail so I downloaded the full manual from Best Buy website.

The microwave was easy to install and is quieter than the previous version. I also like the additional one touch operating features of this microwave and the ability to mute.

Love my new microwave! Real stars of the show were the amazing installers. Absolutely professional, immediately felt like they knew what they were doing , cleaned up, very friendly. They deserve a raise, excellent brand ambassadors.

My last GE Profile lasted 19 years, and was still working. Seems well made and I hope it lasts. I upgraded to this model with the trim kit (JX7230SLSS). Works great and is super quiet compared to my original.