Customers praise the 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sanitize Cycle for its fast drying speed, large capacity suitable even for bulky items, and quiet operation. Many appreciate the ease of use and the helpful steam feature for wrinkle removal and sanitizing. While some users experienced issues with the lint filter, the overall feedback highlights the dryer's positive attributes. The dryer's attractive design and color options also receive favorable comments.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 253 reviews
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Love this washer and dryer!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer and dryer are awesome. Love rhe blue tooth alerts to phone so I dont forget and leave my laundry in the wash. Run great, quiet, and easy to use!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dryer has a steam option that is great for refreshing your clothes if they get a bit wrinkled.
Also has a reversible door which worked out really well because of where the hook ups were located.
I would recommend this to a friend
Rated 5 out of 5 stars
Great machine and “pretty.!”
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve had the dryer for about 2 weeks and have used it about 14 times. Absolutely love it! Love the features. Also has the best lint filter for a dryer that I have ever owned which is several in my 68 years. Side note, it’s an attractive looking machine. Very happy with this purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our washer and dryer. So many features, I now love doing laundry. Best Buy associates were wonderful and the installation process was so easy. The guys who installed our system were very helpful and knowledgeable. We are life customers
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautuful. I have washer and dryer and they are WiFi with capability to somehow connect washer and dry in the washer. I haven’t tried that yet. I’m just enjoying each product separately.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When my unit was delivered, the dryer was nonfunctional and would not heat. The delivery technician was aware of the issue but still left the defective unit at my home. This occurred after my working washer and dryer were removed, as I had purchased this set as an upgrade.
Over the course of 7 days and approximately 10 hours spent communicating with Best Buy, I attempted to resolve the issue, despite having purchased a 5-year extended warranty. In the meantime, I was forced to use the dryer on the “air” setting, only to discover that the drum continues to spin even when the door is opened, posing a serious safety hazard—especially for children.
As for the washer, it fails to fully dissolve detergent pods, leaving residue and melted pod around the rim.. While GE Profile is marketed as a high-end brand, my experience with this set has fallen far short of those expectations.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
To best address this concern, please contact the Best Buy customer service department at 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Rated 5 out of 5 stars
Washer and dryer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you for your review and choosing a GE Profile dryer for your home. We have heard great things about this beautiful dryer and its great features. We are glad that you are taking advantage of the convenience of the WiFi feature on your unit. We are sure you will continue to be impressed with your new unit for many years to come! Dianna@GEProfile
Rated 4 out of 5 stars
G&E for the win
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for the price can’t go wrong with G&E
Nice with it’s matching counter part
This reviewer received promo considerations or sweepstakes entry for writing a review.
It broke down after a month. One day I opened the washer and laundry was dry, wash never even started. It only works in normal mode all other programs aren’t taking water.
Also when it works the laundry room smells like tar. The smell comes from a power cord
Thanks for letting us know what happened. For help with your concerns, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Rated 1 out of 5 stars
Best Buy horrible set up
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dryer almost caught fire wasn’t hooked up properly
We are sorry to hear your experience with the installation of your dryer. Please call the Best Buy team directly at 888-237-8289 for further assistance.