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Customer Ratings & Reviews

Your price for this item is $979.99
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The comparable value price is $1,394.99

Customer reviews

Rating 4.6 out of 5 stars with 122 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 7.8 Cu. Ft. Stackable Smart Front Load Electric Dryer for its overall and drying performance, with many reporting that it gets the job done effortlessly and clothes dry much faster. The large capacity and quiet operation are also highly appreciated. While most features receive positive feedback, some customers express concerns about the lint trap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 122 reviews
  • Rated 5 out of 5 stars

    For now its all good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing its job. Build quality seems ok from what I see. Longer use will help judge better

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rated 2 out of 5 stars

    DO NOT BUY THIS DRYER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS DRYER. It disperses lint all over the laundry room and on top of the washer and dryer. They came out 3 times to look at it until it was out of the window to replace it. They described this as a "known flaw" and would not replace it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to check the vent work on the back of the dryer as well as your exterior wall cap. Any obstruction or restriction will create an issue with the flow of air and prevent the lint from exiting through the vent or into the lint trap. If you continue to have difficulty, we recommend calling GE Appliances Service at 1-800-432-2737 to schedule an appointment to have the dryer checked. GE_Appliances

  • Rated 5 out of 5 stars

    Love my GE Profile set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It’s faster than my old one. The AI technology is great especially with the clothes are almost finished warning.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, We're super happy to hear about how much you love the features this dryer has! Thanks for being part of the GE family. Have a good one! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    These have it all!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome!! 2 drawbacks washer is little noisy when spinning and a little pricey I would buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. And the customer care where very professional and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a set and I’m very happy overall with them. The only thing I’ll say is that the washer is a bit loud

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- What a great choice! We are happy to hear you are enjoying your new washer dryer set and hope that it has become a great addition to your laundry space. As for the noise we appreciate you bringing that to our attention as we use this information to send to our engineers and design teams to look into and changes or updates needing to be made for future builds. If you need anything in the future, please let us know. We are happy to help! All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all the heat selections and tat you an customize your dry cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this! Has been a game changer for our laundry and home needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wager/Dryer Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality machine for the price and available for delivery when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Smart Functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smart functionality - The appliance is a pleasure to the family

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - thanks so much for reviewing your beautiful new GE Profile Smart Dryer! We’re so glad to learn that you’re enjoying the smart functionality of this model and that the Smart Features powered by our SmartHQ App are a pleasure to your family. We’re honored to have you as a part of our GE Family and are confident that you’ll continue enjoying your new dryer for years to come. Have a great day! Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. The venting is great and works well with the dryer as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good. a bit shaky but within my tolerance, works fine with the pedstal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it long enough but so far so good. Will update later

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, Thanks so much for taking the time to review your dryer. We're happy to hear that you're satisfied so far and know you'll enjoy it for a long time. Thanks for trusting the GE brand. Don@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Ralph C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door plastic cover of the glass is I guess window tinted but fill out and I can't call nobody. Is 37 miles away to tell them. I tried to talk to him but says you can't and use the email to talk to the person. Is very nice but don't know what to do

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for reaching out. We're so sorry to hear that you're having this problem with your dryer glass. This is not the experience that we would want you to have with our product. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. Best regards. -Don@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really looked forward to my state of the art dryer which was not delivered when the washer was delivered. Still have to rate regardless if I received item or not.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your delivery concern, we ask that you please reach out to Best Buy Customer Service for further assistance. GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    C.E Watcher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iteam has many fixture ... is very silent it does a good job for a watcher great product

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad you are having a good experience with your washer/dryer combo unit! We hope that you continue to enjoy using your unit for many, many years to come! If you need anything else in the future though please let us know! We are happy to help. Dianna@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Review before delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're asking for a review and it hasn't been delivered yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelled the order

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this item because they kept on delaying the delivery. Went local got it in a few days

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      We're awfully sorry to hear that you needed to cancel your original order due to delays and understand how stressful that is. It's good to know that you were able to get it through a local vendor. If you have any questions, we'll be glad to answer. Take care. Mike@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Disappointed in quality. Repairs common.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer & dryer set. Within the first 3 months i've had both items repaired, and the dryer just broke a 2nd time today. Disappointed in the qualityi.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you contacting us with your review. We are sorry to hear that your washer and dryer units did not work properly for you and understand how frustrating that can be. If you haven’t already, we recommend contacting our service line to have your unit looked at. We can list that number here- GE Appliance Service
      1-800-GECares (1-800-432-2737)
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed.
      Please know that this is not the norm and moving forward we will be sending your feedback to our engineers and design team to insure moving forward that we improve on future builds.
      If you need anything else if the future please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 1 out of 5 stars

    best buy system is wrong I cant even contact them.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    products were great and service was okay. I was given cards to call the employees and nobody ever answers. I leave messages and don't get call backs. I had questions and could'nt get assistance. honestly very horrible procedures and embarrasing business practices. nobody ever

    No, I would not recommend this to a friend