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Customer Ratings & Reviews

Your price for this item is $1,098.99
The comparable value price is $1,394.99

Customer reviews

Rating 4.3 out of 5 stars with 112 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the 7.8 Cu. Ft. Stackable Smart Gas Dryer's overall performance, large capacity suitable for bulky items like comforters, and quiet operation. Positive feedback also highlights the dryer's fast and efficient drying performance and ease of use, along with its attractive appearance and convenient smart features. However, some users expressed dissatisfaction with the lint trap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 112 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved and immediately replaced the existing washer and dryer with the GE Profile. They are the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ every thing works great, Install crew was fast, kind and on time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad dryer door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functioning machine , too bad they can't make a door that 1. holds together ( the two we had so far were seperated in two down the middle) 2. has a hinge that doesn't sag, when it sags the door sensor thinks it's open and the dryer turns off. If you w like having to shove some socks in the door to get the dryer to function properly , then by all means purchase this dryer. It's a shame that GE would cut corners at the door, everything else is high quality.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you letting us know the situation. If you're still experiencing an issue with your dryer door, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works great. It even tells you via Alexa when it is done!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to hear that your dryer unit is working great, and we hope it becomes a highlight piece in your laundry space for many years! We have heard good things about the convenience of having the Wi-Fi set up with Alexa and love that you are enjoying that feature. GE_Appliances

  • Rated 4 out of 5 stars

    Double check depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had it a few weeks but love it so far. Only downside is we have a small laundry room and switched from top to front loader so it’s tight. Never thought about the depth difference.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet , odor guard works great to prevent odors .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ashvi Patel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice machine nice service always i prefered best buy because they do delivery and installation amazing. goog job deliverd crue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good brand my brother bought five years ago he was used very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new dyer is AMAZING (:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dyer and all the features thar comss with it! Its a sparkling blue (: very pretty. The lint catcher is designed to keep the lint from falling into the dryer! I love that part.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misunderstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was nothing wrong with the dryer, the delivery, just a miscommunication about compatibility with my washer and stacking. Returned, never got to use it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Lint container

    Rated 3 out of 5 stars

    Washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is not other purpose plus refrigerator and washer

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your feedback! If there’s anything specific you’d like to let us know, or if you have any questions, please don’t hesitate to reach out. We’re here to help! GE_Appliances

  • Rated 5 out of 5 stars

    So Big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so big, I could dry my Cal-king quilt without any problem. Only problem is I have to use a step stool to see the controls

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your feedback! We're glad to hear the dryer fits your needs. If you have a stackable configuration, you might find the Washer Link feature helpful, as it wirelessly links your washer to your dryer, allowing you to utilize Dryer Control at a lower level. For more information, see the Dryer Control section on page 11 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the PFD87GSPVRS Best Buy product page. GE_Appliances

  • Rated 1 out of 5 stars

    GE Profile Pathetic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup the dryer, set it all up with the app so I can see when clothes are dry with no problem. Tried to dry a load of clothes and the drum wont turn. Everything works perfect except it wont move. Spent 2 weeks before I could get someone out to repair it. He orders new electronics, controller and inveryer, comes back 2 weeks later, installs them and the drum starts working. We are drying clothes when we notice its not heating up. Called again, techinian to come out today, cant make his car is broke down. Coming tomorrow. Called GE to come reeplace it. Absolutely terrible.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention and we certainly understand how important it is to have your dryer working properly. We strongly encourage you to continue taking advantage of your one-year warranty with us. If you need to schedule service again, you can do so by calling 833-426-3393. We know once our technicians get this resolved, this model will serve you well for a long time to come. GE_Appliances

  • Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very effective dry time and results. It delivers on its expectations. Worth they money paid for.

    I would recommend this to a friend
  • Cons mentioned:
    Lint container

    Rated 1 out of 5 stars

    Still not sure about the washer yet, one item fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't review anything ever. Do not buy, should have kept the old gas dryer, it worked, this one is awful. Nothing comes out dry, lint basket is a mess and makes a mess.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to get more information to help with your dryer unit. If you could please send us a PM/DM on any of our social media pages and please reference this review. We are happy to research this further for you. Dianna@GE Appliances GE_Appliances

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was installed by very knowledgeable individuals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, Love the Smartlink, and its GAS! my electric bill truly appreciates this change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase, best one I'd ever had.❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I’ve had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are outstanding. Better than any other I have used.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re enjoying your dryer and that it’s exceeded your expectations! If you haven't already, consider trying the Steam cycles to refresh small loads and de-wrinkle larger items with the power of steam. To learn more, see page 7 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page. GE_Appliances

  • Rated 1 out of 5 stars

    WORST DELIVERY EXPERIENCE EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you do, DON’T buy your appliances from Best Buy. This has been a nightmare. We bought a washer and dryer from Best Buy. First, the delivery drivers damaged our home when attempting to install the washer. They made dings, dents and holes in our walls when moving the units up the stairs. They dropped the washer and damaged our brand new LVP floors. Second, they installed the washer incorrectly, the water inlet was cross threaded and water started spraying out of the back of the washer after they left. Third, the dryer did not even start. Fourth, they tried to claim that the damage they did was already there. Best Buy has gone cheap on their contracted delivery drivers and leaves customers to suffer for it. Last, after many calls to “customer service” they scheduled a replacement delivery. When these folks showed up the washer and dryer did not match the original units so they just left and didn’t even take the defective units! Now, weeks without laundry machines, damage to our home and a nightmare of an experience, we are waiting for their “system to update” before I can call back and have them pick up the defective units! Also we bought a new TV from Best Buy around the same time and that didn’t work either!! Cannot believe Best Buy has degenerated to this! Learned my lesson. Best Buy = Worst Buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance. GE_Appliances

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