Customer Ratings & Reviews
- Model:
- PFD87GSPVRS
- SKU:
- 6570092
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 7.8 Cu. Ft. Stackable Smart Gas Dryer's overall performance, large capacity suitable for bulky items like comforters, and quiet operation. Positive feedback also highlights the dryer's fast and efficient drying performance and ease of use, along with its attractive appearance and convenient smart features. However, some users expressed dissatisfaction with the lint trap design.
This summary was generated by AI based on customer reviews.
My new dyer is AMAZING (:
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this dyer and all the features thar comss with it! Its a sparkling blue (: very pretty. The lint catcher is designed to keep the lint from falling into the dryer! I love that part.
I would recommend this to a friend- Cons mentioned:Lint container
Still not sure about the washer yet, one item fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't review anything ever. Do not buy, should have kept the old gas dryer, it worked, this one is awful. Nothing comes out dry, lint basket is a mess and makes a mess.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to get more information to help with your dryer unit. If you could please send us a PM/DM on any of our social media pages and please reference this review. We are happy to research this further for you. Dianna@GE Appliances
So Big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so big, I could dry my Cal-king quilt without any problem. Only problem is I have to use a step stool to see the controls
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback! We're glad to hear the dryer fits your needs. If you have a stackable configuration, you might find the Washer Link feature helpful, as it wirelessly links your washer to your dryer, allowing you to utilize Dryer Control at a lower level. For more information, see the Dryer Control section on page 11 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the PFD87GSPVRS Best Buy product page.
Excellent dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, very effective dry time and results. It delivers on its expectations. Worth they money paid for.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product was installed by very knowledgeable individuals
I would recommend this to a friendThe dryer is completely unable to dry clothes.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer completely fails to perform its basic function of drying clothes. Even after running it through 5–6 full cycles, the clothes are still damp and unwearable. It does not matter which setting or cycle is used—the result is always the same. Essentially saying the dryer is useless. For a brand-new appliance, this is unacceptable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to share this feedback, and we want your dryer to perform as expected. We suggest reviewing the troubleshooting tips under the “Clothes take too long to dry” and “The Dry dryness level was chosen but load is still damp” sections on page 38 of your Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue continues after trying those steps, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances
New and Smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dryer, Love the Smartlink, and its GAS! my electric bill truly appreciates this change
I would recommend this to a friendLove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my purchase, best one I'd ever had.❤️❤️❤️❤️❤️❤️
I would recommend this to a friendWORST DELIVERY EXPERIENCE EVER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever you do, DON’T buy your appliances from Best Buy. This has been a nightmare. We bought a washer and dryer from Best Buy. First, the delivery drivers damaged our home when attempting to install the washer. They made dings, dents and holes in our walls when moving the units up the stairs. They dropped the washer and damaged our brand new LVP floors. Second, they installed the washer incorrectly, the water inlet was cross threaded and water started spraying out of the back of the washer after they left. Third, the dryer did not even start. Fourth, they tried to claim that the damage they did was already there. Best Buy has gone cheap on their contracted delivery drivers and leaves customers to suffer for it. Last, after many calls to “customer service” they scheduled a replacement delivery. When these folks showed up the washer and dryer did not match the original units so they just left and didn’t even take the defective units! Now, weeks without laundry machines, damage to our home and a nightmare of an experience, we are waiting for their “system to update” before I can call back and have them pick up the defective units! Also we bought a new TV from Best Buy around the same time and that didn’t work either!! Cannot believe Best Buy has degenerated to this! Learned my lesson. Best Buy = Worst Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
Best I’ve had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are outstanding. Better than any other I have used.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re enjoying your dryer and that it’s exceeded your expectations! If you haven't already, consider trying the Steam cycles to refresh small loads and de-wrinkle larger items with the power of steam. To learn more, see page 7 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page.
never purchase from Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love the washer and dryer, hate the experience with Best Buy, and the three different service technician on the three separate occasions they came out, got feuds with the whole experience we return every them both and cancel our total membership frist service technician bought out wrong size hose Second service technician didn't want to hook up steam part (cause it wasn't on his paperwork) Third service technician bent dryer vent and tried to convince us it was the second service technician (I knew how it look cause I personally look in back when the service technician refused to install the steam part) Fourth service technician picked up everything Best Buy tried to give us a store gift card for $150 for the three and a half issues my wife missing work, myself missing work, asking our son to come over and wait all this was worth a store gift card of $150 to them we end up getting both from the orange DIY box store
I would recommend this to a friendBrand response from GE Answers
Posted .We understand this situation must have been frustrating to deal with. If you’d like to address your concerns with Best Buy, their customer service is available at 1(888) 237-8289.
GE profile washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and no horizontal axis drum odor. Love it
I would recommend this to a friendBurner doesn’t light.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is junk. The first one we received didn’t work. The burner didn’t light. We ended up with a second one and it had the same problem. We are returning for a refund.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize for the issue that you're experiencing with this model. To best address this concern, we ask that you reach out to Best Buy directly for assistance by calling: 1-800-433-5887. If Best Buy is unable to assist, we recommend you take advantage of the one year limited warranty by calling us at: 1-800 432-2737. -Don@GEAppliances
GE Profile - great choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with appliances. A lot of very useful options.
I would recommend this to a friendIt's a nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sensors and the gas valve doesn't work well, u have to dry twicev any load, the automatic setting doesn't work well
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would suggest taking advantage of your warranty and having one of our Bodewell service technicians out to diagnose the issue. We will list their phone number here-833-426-3393. We are confident they will be able to help!
The clothes not dry I don’t like this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working good whole time we dry the clothes it’s not be dry. Is it wet
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. For help with the drying issue, please take a moment to review the support article on the GE Appliances website titled: "Dryer - Taking Too Long To Dry Clothes or Not Drying at All." If this doesn't help, please take advantage of the one year warranty by scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
Washer dryer set
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get washer. Damaged in shipping. Not happy.
I would recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear there was an issue with your delivery. Please reach out to Best Buy directly if you need further assistance by calling: 1-800-433-5887. -Don@GEAppliances
dryer that doesn't dry
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stars, this appliance does not work. Best Buy and GE are also not taking care of the problem. This dryer does not dry clothes in less than 3-4 cycles, on any cycle, and the clothes are still damp. Two repair techs say there is nothing wrong with that, and the dryer is "trash"
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Very Bad Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is very bad! In the middle of the heat I burn my joggers and in a delicate mode with low heat I shrink my daughter's clothes, I don't recommend it, I'm going to return it and buy another one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know the situation. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
- Pros mentioned:Drying performance
Great washer and gas dryer set.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has been doing a great job for me and this morning my grandson is visiting with his big bag of laundry! Again things dried the way I set the drying cycle. I have owned the machine for 2 months and all is well.
I would recommend this to a friendBrand response from GE Answers
Posted .It's wonderful to hear your dryer is keeping up with your family's needs! With its reliable performance, we're confident it will continue to serve you well for years to come. Enjoy your time with your grandson and the convenience this dryer brings! Lauren@GEAppliances
