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Customer reviews

Rating 4.1 out of 5 stars with 2716 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,716 reviews
  • Rated 5 out of 5 stars

    Better than wired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace wired cameras. Was able to install with ease. Good video quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solar panel destroyed the battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used one of these cameras outside with a compatible solar panel, which damaged the battery. Consequently, it is no longer charging at all.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, baleva53. Sorry to see you’re now running into a charging issue with your Nest Cam (Battery). We’d like to investigate what may have caused this and find you the best solution — talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Should include outdoor power cables.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras but they should have included the outdoor power cables. Battery life is ok but if it's in an active area, you need to have it powered. Video quality is good. App is... not great... but it works. It's sometimes very glitchy when trying to browse video history.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello Garret. Thank you for sharing your experience with your Google Nest Cam battery. We’re glad to hear you’re enjoying your device. We recommend checking out this helpful article to learn how to save battery: https://support.google.com/googlenest/answer/10901611 madebygoogle

  • Rated 5 out of 5 stars

    Great camera recommend 10 out of 10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras have two at my house so easy to install and what a deal Best Buy had for them saving me $60

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have nop problems. Sometimes, like every other electronic device, it comes in and out. But over all content

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Major Battery & Charging Problems

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 2-pack and have used them for about a year. One of the cameras works ok, but often doesn't pick up motion. The other cam is terrible. The battery takes 2-3 days to charge. Constantly says that it's an incompatible charger, eventhough it's the cable that came with it, and charges the other cam fine. It can't charge while mounted. The battery only lasts about 3-5 days, with no activity. The battery is a serious problem and makes the purchase unusable.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Allen. We appreciate the feedback you shared about the Nest Cam (battery). We’re sorry to learn that your experience, with the motion detection and battery life, is less than ideal.

      It may be helpful to adjust the wake-up sensitivity of your camera to decide when to wake up and start recording. If the wake-up sensitivity is low:
      - It decreases the range at which the camera can sense activity.
      - It increases the amount of time it takes for the camera to wake up once it senses activity.

      Here's how to adjust the wake-up sensitivity in your camera settings:
      - Open the Home app.
      - Touch and hold your device's tile.
      - Tap Settings > Video > Wake-up sensitivity.
      - Choose the High setting.

      We’d like to investigate why the battery life is significantly lower than expected so we can help improve your experience. Please get in touch with us through our contact channels found here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Google nest wireless camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good quality. Battery storage is decent but can be better. Drains a bit fast. Recommend buying the extended charging cable to keep the battery juiced up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace it with another one lasted a little over two years. Good camera overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly when I leave for days so I get alerts and can remotely check in on the interior of my property. When I get home, I can turn it off and easily take it down as the camera to the base is magnetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the nest camera, provides a clear picture and great inteargration withe the google home app. I used it wired in so I cant comment on the battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sparty88

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my house 2 years ago, there was a Nest outdoor camera in place. When it didn't cover the front door as well as I would have liked, I added a Nest doorbell camera. Now I wanted to add a camera for the back door. I went with Nest to integrate all my cameras and have it under the same security system. Going with the wireless model may have been short-sighted on my part. The camera was easy to install. It literally took less than 10 minutes. Granted I'm still adjusting the settings, but it doesn't seem to cover as much from a video standpoint as the other cameras. This is perhaps due to the battery power and the need to conserve. (I may add a weather proof cable if I can't get the settings to my satisfaction.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is a breeze to set up in the Google home app and has a lot of great features. It works exactly as expected and the sleek design looks good anywhere it’s placed. For the price, it would be nice if the resolution was higher, but other than that this is a great camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras great but battery is limited.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google cams is great. Easy set up and nice slick design. Only issue I had, was the battery. Last up to 3 months, you have fiddle with the settings. Otherwise buy extra plugs to charge into an outlet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you're committed to the Google ecosystem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone looking for the cleanest, most seamless outdoor camera this nest cam is by far the best looking one currently available. The picture is crisp and the new Google Home app brings all my smart switches, thermostats, locks and even shades together under one app and everything is accessible via voice command. I do wish Google offered a portable charging solution that doesn't require taking the camera off and then having to find and reposition the camera again once it's charged back to its original angle.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Alwin. Thanks for posting your feedback on the Nest Cam (battery). We appreciate that you like its integration with the Home app, and for finding it the cleanest and best looking camera by far. We hear your concern, and we understand that having a portable charger to charge the camera without taking it off can be a convenience for you. We’ll share this with the right team for future improvements. Meanwhile, you might want to consider connecting your camera to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and we suggest using a compatible weatherproof cable (sold separately).

      For support concerns about the Nest Cam (battery), our dedicated team is always available to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest battery camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 wired an 1 battery an we love our nest cameras. Plan to get more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras - get em on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little cameras! Set up is easy and picture is good. Batteries seem to have good longevity. I added solar panel chargers for outdoor application and seem to work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sucks it doesn’t work with the old app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like the old nest cams. Has a battery, but to get continuous feed, they MUST be plugged in. The cameras MUST use the google home app, and do not show up in the nest app. This is fine if you don’t have any legacy nest cams, but if you do, the legacy cams in the google home app DO NOT have the same functionality as they do in the nest app. For example, if I want to scroll through the timeline just to see what happened that day, above and beyond the normal motion and sound alerts, the google home app does not allow me to do this for the legacy cameras. If google wants us to only use the google home app, then the functionality for the legacy devices needs to also be included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very good picture and video during daylight hours. Nighttime viewing and video good also. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure why there are so many negative reviews… this made me skeptical but I was excited for these so decided to purchase anyway. Had a very easy install, all you do is screw in the mounting bracket where you want and then the cam just connects on. It works perfect for people that don’t want to have to run a wire through their wall like myself. While I wish the camera would connect to my nest app, it does connect to your google home app and once you start using the app you get much more familiar with it. For the camera itself, the camera quality is great, connectivity is great, it uses motion detection and only records when motion is detected. You don’t have to scroll through hours of footage to find what your looking for, it only records the parts your looking for, another huge positive in my opinion. In the settings you have so many different customization options like setting zones, sensitivity, and adding familiar faces, all very cool tech. I would recommend this camera and going to add more myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras , terrible app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great but can’t add these to Nest app. Have to use Google home app which isn’t very good. Nest app way better and faster

    No, I would not recommend this to a friend
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