The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,717 reviews
Rated 5 out of 5 stars
Google cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Highly recommend, these do exactly what I want a good working set of cameras to do.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the camera but it keeps giving false reading about seeing a person and tbere's no one around. Mosf likely tbe leaves in the trees when the wind blows.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't know what Google is thinking trying to force people to use their trash Goole Home app. The Nest app has been the perfect app for my Nest devices for years. I have returned both this camera pack as well as the new doorbell due to lack on integration with the Nest app and problems with battery life on these new products. Decided to go with eufy instead as they have everything I need, and excellent battery life on all products. I would NOT recommend these new Google products to anyonep.
Hi Tyler, thanks for sharing your feedback to let us know of your experience with the Nest Cam (Battery). We understand your decision to return it due to lack of integration with the Nest App and with the battery life. Our teams are working on enabling the ability to setup and control older Nest cameras in the Home app so users will have one app to control all of their devices. We’re also working on bringing full functionality to the Google Home app because we wanted to create an integrated experience with your other Nest and smart home devices. And if you’d like to give it a second try in the future, you may find some helpful tips on how to save battery for Nest camera here: https://support.google.com/googlenest/answer/10901611
Hello Kimberly, thanks for sending in your review. We're sorry to hear that your experience with your Nest Cam (battery) has been less than ideal when it comes to battery life. We can see that you bought some wiring for your device. We recommend that you reach out to our support specialists so we can assist you further in setting up your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Internet issues
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Device is so hard to connect to the internet. Tried on two cameras and two different internet companies.
Hey there, CristaL. Sorry to see you’re having trouble setting up your Nest Cam (Battery) — Here’s some solutions to get the best connection:
1. Move your camera, router, or other objects that may interfere with the device. 2. Restart your camera or doorbell. 3. Check your internet bandwidth and speed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera is nice and crisp with zoom capabilities. It also is capable of seeing in low light enviornments. It learns faces and notifies you when they are spotted. Very nice addition to my security system!
Hi ThatGuyD, thanks for sharing your feedback. We're sorry to hear that you didn't quite like the Google Home app for Nest Cam (Battery).
We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery): - Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup. - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup. - One account to sign in to both the Nest and Google Home apps. - Your homes, and home members will be aligned across the Nest and Google Home apps.
If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
For any other support needs you may have, please consider contacting our support team. We'd be happy to entertain you and answer any questions you may have by visiting us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Excellent camera
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Camera at a decent price. Easy to set up and use.
Hi saugatuck, we appreciate you for sharing your feedback with us about the Nest Cam (battery). You can use the Nest Cam weatherproof cables (sold separately) which are available in 5m and 10m if you want to plug your camera into an outlet for continuous power. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable.
We're taking your feedback seriously to work on improving our products and services. And if you need help with any concerns about your camera’s performance and features, you can simply visit us anytime here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Good quality product.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works really well, install was easy (I bought and installed on a separate gutter mount so I wouldn’t have to drill anything in my house), I like the nest software - it’s tied to my doorbell and and an inside camera too- the motion detection works well.