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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 968 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 969 reviews
  • Rated 4 out of 5 stars

    Second Gen is a good upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from the original version. There many noticeable enhancements to the second gen. For instance the body is more flush and sleek looking than the two toned model. The camera can see extremely well, better than the original. What I also like is that the kit includes a wedge adapter so that if you have a doorbell that’s parallel to your door but facing the side, you can get an angle on the camera to face it out better (you can purchase separate wedges that offer more of an angle. The only thing that prevents me from giving this a slightly better rating is the Google Home app. It’s not that great. It can add your new doorbell easily and will guide you through the process but general day to day use, it’s not very intuitive. The old Nest app was way better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Solution9. Thank you for posting your review on your Nest Doorbell (wired, 2nd gen). We're glad to hear that you're enjoying your experience with your device. We appreciate your feedback with the Google Home app and we've taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative to security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my backdoor and has been exactly what I needed. The install was very easy as the Google Home app has step by step instructions. I also have one on my front door and absolutely love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Wired Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this doorbell is excellent and it was easy to install. I like the ability to create zones that it will identify packages, and/or people. It works well with our existing chime. It responds quickly when people push the doorbell. My only wish is that it had a little wider range of view

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent door bell camera, with all the features you need to keep an eye of your front door, i love the notifications of packages from deliverys, when they arrive N when someone "took the packages"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next doorbell FTW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy home upgrade for convenience and security!

    I would recommend this to a friend
  • Cons mentioned:
    Field of view

    Rated 4 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it. Only thing I'd change is I'd make it a wider angle. I used to have a ring and that was a very nice wide angle. This is very vertical which isn't terrible but I'd prefer wide.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Storm. Thank you for posting your review on Nest Doorbell (wired, 2nd gen). We're glad to hear that you're having a great experience with the device. We appreciate you sharing your preferences on having a wider angle and have taken note of your feedback. If you are in need of any assistance, our team of dedicated specialists are always standing by to lend a hand. You can visit our 'Contact Us' page by clicking the Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    So much better than Amazon Blink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously used Amazon Blink’s video doorbell and it kept disconnecting, It made the constant reconnecting tedious and frustrating. So I decided to replace it with this more expensive Google Nest doorbell. It is a HUGE improvement. Not only does it seamlessly connect to the Google home app, but it recognizes faces I’ve identified in my Google photos app and lets me know who is at the door with push notifications. Pretty epic if you’re into smart home tech. I bought the wired version because I didn’t want to mess with replacing batteries. Downside: This is significantly more expensive than Amazon’s Blink doorbell. Like 3x-4x more expensive. But I think it’s well worth the extra money for the freedom from hassle. Bonus: if you have a smart tv with Google OS, you can view your video feed right on your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nest doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will make my second google doorbell and i think it is great doorbell. It connects to my nest hub and it is so easy to us and when someone rings doorbell it sound threw my other google products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap, easy, works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy, comes eith everything you need UNLESS you have mortar or cement, you will need masonary bits. Also, ensure you have an updated transformer if you intend to make an older style plunger style doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, and I highly recommend it to anyone. It’s also a pleasure to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new portrait vs. the old horizontal. It is better to see closer to the ground for packages.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nest Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the previous version. The camera y crystal clear. You also get a biger view with this camera. With the iternet you are able to get notifications of who is in the front door in about 3 to 4 seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and super easy to install. Better than older generations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original generation. This new one is much faster and clearer picture. Autodetection has been improved.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Does the job and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a video doorbell, especially with the updated design of the Google Home app. Camera quality is solid and portrait video is great. I really appreciate the preset responses you can give without usingt he microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google Nest Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Google nest video doorbell is an awesome addition to any house, the video & sound quality are great and it’s super convenient to get motion and doorbell alerts on your phone or Google home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks better than Ring doorbell.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Ring doorbell and it was time to upgrade. This door looks better. The color options are better. The install was easy, but a bit confusing integrating with our doorbell system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Installation - Bigger Field of View

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an original Nest Doorbell that quit working. I was surprised how much bigger this doorbell was than the 1st generation. Hardware installation was very easy and I like using the Home app to view the video. Unfortunately my other NEST products use the NEST app so I do have to switch back & forth between the apps. I really like the wider (taller) field of view over the previous generation. And the picture is much brighter (so bright that is stays in color even at night just from the street lights). Too bad they didn't update the video resolution like many of the competitors are doing. I recommend this doorbell - especially if you have other NEST products. If you don't have any other NEST products, you may want to shop around a bit to see competitors with higher resolution.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Gadgetdad, thanks for choosing Nest Doorbell (Wired). We're glad to hear that you had an easy time installing it and that you liked the taller field of view, including using the Google Home app. However, we're sorry to hear about your concerns with your older Nest cameras that you're currently using with the Nest app. If you're willing to try, you may set up your older Nest cameras to the Google Home app. Check out this help article to learn more: https://support.google.com/googlenest/answer/9893532

      We also appreciate your recommendation, and if you need any help at all with any of your Google Nest products, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best Buy made me happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and shipping fast open box product installation when will extremely happy with price thanks again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rate it 5 if the google home app wasn’t buggy.

    I would recommend this to a friend
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