Customer Ratings & Reviews

Works very well, I like that it pops on when you walk by it, a lot of different settings to display, easy to use. Customer support was extremely helpful and emailed a custom diagram for my system to set it up. I like the setting to have both low temp and high temp so cold or heat kicks on when needed. Also nice using the remote app.

Great product, its learn every day. Very easy to install and very easy to use

After having this device for about 7 months I can safely say that this device is not what it’s all cracked up to be. Aesthetically it looks really nice on my wall, gives it a pretty modern look. Also being able to control the climate via phone is pretty handy but other than that it’s not very useful. First it’s auto scheduling is very unpredictable and impractical. As a person that already keeps the thermostat at 78 degrees there doesn’t seem to be anything this thing can do to save energy while also keeping the house at a comfortable temperature. It will try to put the house a 83 degrees sometimes and you have to switch it back up. The auto scheduling will eventually switch it back down and it’s a constant fight with this device, which ends up using more power to cool the house 6 degrees. If you try to set up your own schedule like turning down the AC during peak hours, it will make its own with worse temperatures at random times. At the end I have not seen a change in my electric bill compared to last years kWh usage after 7 months with me allowing it to auto schedule. Despite the uncomfortable temperatures it set my house too. I ended up turning it off, which defeats the purpose then it just becomes a regular $30 thermostat for $250. Luckily my local electric company has a rebate program that gives you a $85 credit to your bill which brings down the price but not enough to justify the cost compared to my old thermostat. Your better off just keeping your thermostat at 78 and just leaving it there because it’s more energy efficient to keep a house cool that to cool it down from a high temperature.

I love my nest thermostat. It learns based on how you set the temperature throughout the day. So if you set it at 76 for the night and 78 for the day it will start learning these settings and do it for you automatically. It will also know when you leave home based on cell phone location or if it doesn't detect anyone. The thermostat tells you exactly how long your AC has ran for with a historical schedule. This in itself it an amazing feature so you know which unit if you have two or more is running inefficiently by comparing numbers.

I finally jumped into the Nest thermostat world and wow, is it cool. I like how it wakes when you walk by with the weather and current temp outside. It was also super easy to install, but you do need to make sure you have the right power connection. That took some working since mine did not but ended up being fairly straightforward since we had an extra wire. Double check though to be sure.

Easy to you! Compatible with my alarm system! Love that I can operate it from the app, and it’s got such a neat look.

Got it because it was on sale and I was also getting state rebate. But as it turned out, Nest is actually GREAT. Sets the temperature based on what you schedule. Auto sets temperature when you are away. Auto away works for me and my wife both so it doesn't got to eco temperature when one goes away. Integrates well with my phillips hue and LIFX lights. Turns them on and off automatically when I come or leave the house. I do not have a big house so I cannot comment on energy savings but with what it does, it definitely saying me some $$.

I loved my 2 Nest thermostats while I had them. New ACs do not work with Nest so I sold them, but the Nest is great. Learning feature works awesome

excellent is too easy to use and save energy and lot money and I can't use my iPhone everywhere I go

This is my first use of a smart home product. I investigated many of the options and went with the Nest because of how easy it is to use and install. I have not been disappointed. After about a week, I have noticed that when I go to adjust the temperature, it has already been adjusted for me. Simply amazing. One of the greatest features is its ability to have multiple scheduling options throughout the day - I don't believe any other smart thermostat currently has that option. It's also really cool to be able to control the temperature from my iPhone or iPad.

Awesome! Easy to use. I love it. It hooks to wifi and I can set the temperature while I am at work.

Nicely designed thermostat, also very easy to use via Nest app. Interface is intuitive and allows assigning permission for multiple users to access.

Bought one for my old house. Just moved and bought 2 more. Easy to use and just works

This is an awesome product VERY easy to install even the newest person can install. The flush mounted wall plate makes it look amazing against any wall.

The best device for your home, works great easy to set up

Love the next, had it at our older home (2 units) for about 8 years and have purchased again at our new home (2 units). We did have a bit a trouble with wiring at the new home and had to have a tech come out and run a new wire for it but works great since then. I will say the nest customer service when we had issues was disappointing.

very easy to use. Phone app id amazing to custom the house temperature while you are away.

On Thanksgiving day, the thermostat went out. We purchased on line and picked up that day. Installed it and within a few hours had heat again. I originally was going to purchase a traditional thermostat but my husband wanted to try this one. It auto changes temperature when we leave the house and when we get in, changes to the right temperature for us to be at home. I was skeptical but now love it. I have two friends who are now replacing their thermostats.

Learns our settings and eventually keeps house the temps we want without touching it modem look and stylish too

I love love love our Nest. Not only does the product look good but it also saves me $ in the long run. The app is super intuitive to use.