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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 16,026 reviews
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest products in general are easy to install and manage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control the temp away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest! It was easy to install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great easy to install and saving me money. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WIFI thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest thermostat (3rd generation) because I went through a lot of fuel oil last year, and National Grid was offering a $75 rebate. I have had it for 2 months now, and I love it. I can access it on my phone from anywhere, and it automatically adjusts based on how I previously adjusted it. So far, it has saved me a decent amount on my energy bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a really great addition to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not installed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i replace my old heater i will install the nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves $$$ Easy to use and set up Fun to tie in with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being able to set the temperature via the web is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install looks great on the wall. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat to control home temp from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, saves you $ vs the standard thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd generation Nest Thermostat was easy to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty is not very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty Support from Google/Nest is very poor. Very difficult to get a simple warranty issue taken care of. I like the product, I own 6 of them but the support is poor and difficult. In my case the Nest Thermostat will not stay connected to the base plate due to a faulty design or parts in how it stay connected to the base plate. The Nest is kind of top heavy and the connection is at the bottom so when you press on it when needed for programming or changes it pops off the base plate. This is the first I have owned to do that. All I asked for when I talked to support is a replacement while it is still under warranty. I have 1 year left on the warranty and all I get is the run around from their support. I am not happy right now so it looks like I will just go buy another and return the one that does not work back to the store. It is a simple warranty issue. The last thing I want to do is install another one, I would just prefer to have it work like it suppose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy programming and works great from the App

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 9ne I bought was bad. Best Buy replaced it with no trouble at all. So far the second one is doing great. Easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy being able to use my phone to adjust this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very user friendly. Saves money everyday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology is great, however the screen on the unit stopped working. It is still usable via the app, which is nice if there is a screen issue. Best Buy is resolving by replacing the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a great product. Looking forward to using it!

    I would recommend this to a friend
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