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$399.00

Customer reviews

Rating 4.7 out of 5 stars with 509 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 509 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Instillation made much smoother By using On Technology Co.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Happy the set up was easy, Skiing52. Here’s to the perfect temperature! Nest

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Absolutely Avoid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have own nests for a while now. We had it in our previous home (2nd generation) and the home before (1st generation). We just moved into our new home, bought the nest (4th generation), had it installed and noticed that the fan continued to run while not cooling the home down. We had professionals come out to figure out what was wrong. They ended up bypassing the thermostat to see that the ac was running correctly, but issue was the actual thermostat. We have a newer York ac and were told that this nest generation has been having issues since they came out. Please avoid! We eneded up replacing it with the Honeywell smart thermostat.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, BellaG. We’re sorry to hear your experience with the Nest Thermostat Gen 4 wasn’t the best. Even though you changed it out, we’re always here to lend a helping hand and provide any support you may need — don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Worthy upgrade!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting a while for Nest to upgrade their signature thermostat, and they definitely didn't disappoint! I love the new model and all its features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been very helpful in managing energy and money

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the five stars, BigO! Nest

  • Rated 5 out of 5 stars

    Great smarthome thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old nest thermostat and I live this upgrade

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Glad you made the right choice, David. Thanks for being part of the Nest family! Nest

  • Rated 5 out of 5 stars

    Should have made the switch sooner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought a smart thermostat sooner. I can already see the difference in how it manages my central ac and I’ve only had it about a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade from 2nd generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat on the market and awesome upgrade from 2nd generation. I wish I could adjust brightness other than good thermostat

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543 Nest

  • Rated 5 out of 5 stars

    Amazing Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thermostat! It’s learning our routines and have heard it will save hundreds on our electric bill in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Nest is worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the updates to the new Nest, thank you, highly recommend

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the two thumbs up, Shaybird! Happy you're part of the Nest fam. Nest

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the learning capability. On top of that, I can manage it from my Google TV Streamer (4K)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten this sooner. Better late than never.love it

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Enjoy the newfound comfort, Firefighter. Thanks for being part of the Nest fam! Nest

  • Rated 5 out of 5 stars

    Learning game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the learning aspect of the thermostat. No need to adjust for morning, evening or when you are out of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat 4th generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, is the best. The sensor is really really cool

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      You deserve a home that knows exactly how you like it, Josh. Thanks for being part of the Nest fam! Nest

  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Nest Gen 4 Doesn't Work with the Nest App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest Gen 4 doesn't work with the Nest app. A big miss by Google. I wish I had known that before I bought it. You have to use the Google Home app instead. I have several Nest Gen 3 thermostats, all on the Nest app. So faced with having to switch apps, I bought and installed an ecobee Premium to compare. The ecobee wins over the Nest thermostats hands-down. The touch-screen interface is a big plus. The ecobee app is waaaaay better than the Google Home app. From my point of view this product is only as good as the Google Home app, which is far from great. I returned the Nest Gen 4 to Best Buy. I plan to switch my other Nests to ecobees

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, SantaCruz. We understand that there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
      Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat, the app make it so easy to set and adjust the temperature of my home.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the kind words, MichelleG! We're glad to hear you're enjoying the Nest Thermostat Gen 4 and its app. It's designed to make life easier, so we're thrilled it's working well for you! madebygoogle

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've saved so much on my electric bill since I installed this thermostat! I would 100% recommend!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      That's fantastic news! We're thrilled to hear that you've saved on your electric bill with your Nest Thermostat! madebygoogle

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat and all the upgraded features

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      You deserve a home that knows exactly how you like it, Mkalebmom! Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant really complain. Love it. Quick and easy to set up. Didnt even need c cable

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We love to hear it, Alex93. An easy-to-install thermostat can be such breath of fresh air! madebygoogle

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate but screen is to dim, I’m sure update will fix. Schedule is easier than 3rd generation

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543 Nest

  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I would recommend purchasing this thermostat. It is worth the money.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the review, AgnesM! We're so glad you're enjoying your Nest Thermostat! madebygoogle

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