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Customer Ratings & Reviews

Your price for this item is $207.04
The comparable value price is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 463 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 463 reviews
  • Rated 5 out of 5 stars

    Nicely done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heats and cools. I am warm when it’s cold and chilled when it’s warm.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You’ve finally entered the comfort zone, Christopher. Here’s to always getting the perfect temperature! madebygoogle

  • Rated 3 out of 5 stars

    Disappointed in Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest thermostat is very cool looking and I am sure I would have loved it if I could have used it. After buying it and planning the installation I found that it is not compatible with my system. I returned it to Best Buy for a refund and was told they have a 15 day return policy. ??? Who else has that short of a return policy especially on items that require installation? It isn't likely to find an installer in that time frame, so beware. Despite the item being in perfect sellable condition and the cash receipt, they would only give me store credit. That is the reason for 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The present sensors and self-adjusting feature are very cool.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      A thermostat that just gets you, Electronicgeek. Thanks for the five stars! madebygoogle

  • Rated 4 out of 5 stars

    Overall a decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. But there always its pros and cons. Like instance I don’t like the way of the locking of the device. But overall it’s a great product to use and have.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for sharing your thoughts with us, SohamS! Nest

  • Rated 5 out of 5 stars

    Save money and time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. My energy bills went down since I installed these two of thermostats in my house. I can control it anywhere even we were oversea.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Happy you found your new co-pilot, Paul. Here’s to the perfect temperature no matter where you are! Nest

  • Rated 5 out of 5 stars

    Nedt thetmostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workscas advertised. However, woukd prefer if it still synchronized with Nest app.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, user439203. While we’re glad you’re enjoying the Nest Thermostat Gen 4, we understand that there may be a learning curve with the transition from the Nest app to the Google Home app. We’re here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.

      Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Google nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google neat works well privides good date to try to save when out of town

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to getting the perfect temperature when you’re back home, Theceo2151. madebygoogle

  • Rated 5 out of 5 stars

    Easy to install & great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really easy to install and works perfect. It’s nice to be able to set a schedule during the day/night and check it when you are away from home if needed.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to the perfect temperature anytime, anywhere! Thanks for sharing with us. madebygoogle

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installations. Works really great with automatic temperature control and learning as per personal preferences. Loving the product, its worth the money

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You deserve a home that knows exactly how you like it, Tanya. Here’s to always being dialed in! madebygoogle

  • Rated 2 out of 5 stars

    Nest 4 gen Display

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better features than the previous Nest. It has a lot more smart and eco modes. As for the display, you cannot pick up the brightness as in the previous model, so the new feature of seeing the weather animation is not that bright on the screen. The brightness and how it pops out more on the wall are my dislikes.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543 Nest

  • Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great! I had the original Nest thermostat and this is such an improvement. I have also used Ecobee thermostats, but those do not integrate well with the Google Home app if you use the auto mode.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely Avoid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have own nests for a while now. We had it in our previous home (2nd generation) and the home before (1st generation). We just moved into our new home, bought the nest (4th generation), had it installed and noticed that the fan continued to run while not cooling the home down. We had professionals come out to figure out what was wrong. They ended up bypassing the thermostat to see that the ac was running correctly, but issue was the actual thermostat. We have a newer York ac and were told that this nest generation has been having issues since they came out. Please avoid! We eneded up replacing it with the Honeywell smart thermostat.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, BellaG. We’re sorry to hear your experience with the Nest Thermostat Gen 4 wasn’t the best. Even though you changed it out, we’re always here to lend a helping hand and provide any support you may need — don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Nice feel and look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks techy. The setup was easy enough. The controls are simple and limited. The remote sensor works well and changes the fan profile.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the two thumbs up, Servin! Nest

  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this thermostat. Easy to set up with Google Home and nice features for scheduling.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for being part of the Nest family, Sparky! Nest

  • Rated 5 out of 5 stars

    Nest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful and energy efficient product. Have recommended it to friends.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for your kind words, NinaK! Happy you’re part of the Nest family. Nest

  • Best Buy Employee

    Rated 5 out of 5 stars

    Looks amazing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well and looks amazing on the wall

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Smart and good looking are a winning combo! Thanks for the five stars, Shad. Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have using it for past couple months. So far its amazing and loves the color

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thank you for sharing with us, Jikku. Happy to have you part of the Nest fam! Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the best. I’ve never had a smart thermostat, but I found it very easy to navigate. Installation was very as well.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Happy the maiden voyage of your Nest Thermostat was smooth sailing, JustinC. Thanks for joining the Nest fam! madebygoogle

  • Rated 5 out of 5 stars

    Nest saves money through efficiency.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates really well with our Google smart network.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Your home has officially entered the comfort zone, PritishS. Here's to dialing in the perfect temperature! Nest

  • Rated 5 out of 5 stars

    Elegant and Robust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a step up from my previous nest thermostat. Great features and slick look.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      The ultimate win-win, Asad. Thanks for the 5 stars! Nest