The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 508 reviews
Rated 1 out of 5 stars
Absolutely Avoid!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have own nests for a while now. We had it in our previous home (2nd generation) and the home before (1st generation). We just moved into our new home, bought the nest (4th generation), had it installed and noticed that the fan continued to run while not cooling the home down. We had professionals come out to figure out what was wrong. They ended up bypassing the thermostat to see that the ac was running correctly, but issue was the actual thermostat. We have a newer York ac and were told that this nest generation has been having issues since they came out. Please avoid! We eneded up replacing it with the Honeywell smart thermostat.
Hi there, BellaG. We’re sorry to hear your experience with the Nest Thermostat Gen 4 wasn’t the best. Even though you changed it out, we’re always here to lend a helping hand and provide any support you may need — don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
Rated 5 out of 5 stars
Worthy upgrade!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been waiting a while for Nest to upgrade their signature thermostat, and they definitely didn't disappoint! I love the new model and all its features!
We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here: https://support.google.com/googlenest/answer/15440543
Rated 5 out of 5 stars
Amazing Thermostat
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this thermostat! It’s learning our routines and have heard it will save hundreds on our electric bill in the long run!
You deserve a home that knows exactly how you like it, Josh. Thanks for being part of the Nest fam!
Rated 1 out of 5 stars
Nest Gen 4 Doesn't Work with the Nest App
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Nest Gen 4 doesn't work with the Nest app. A big miss by Google. I wish I had known that before I bought it. You have to use the Google Home app instead. I have several Nest Gen 3 thermostats, all on the Nest app. So faced with having to switch apps, I bought and installed an ecobee Premium to compare. The ecobee wins over the Nest thermostats hands-down. The touch-screen interface is a big plus. The ecobee app is waaaaay better than the Google Home app. From my point of view this product is only as good as the Google Home app, which is far from great. I returned the Nest Gen 4 to Best Buy. I plan to switch my other Nests to ecobees
Hey there, SantaCruz. We understand that there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place. Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Worth it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this thermostat, the app make it so easy to set and adjust the temperature of my home.
Thanks for the kind words, MichelleG! We're glad to hear you're enjoying the Nest Thermostat Gen 4 and its app. It's designed to make life easier, so we're thrilled it's working well for you!
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've saved so much on my electric bill since I installed this thermostat! I would 100% recommend!
We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here: https://support.google.com/googlenest/answer/15440543
Rated 5 out of 5 stars
Nest Thermostat
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product. I would recommend purchasing this thermostat. It is worth the money.