Customer Ratings & Reviews

This is our third Nest thermostat, and quite frankly by mistake we ordered their lower-end product. This one reeks of BOM cost reduction. No moving parts, and a much clunkier UI. Worse, the BestBuy website does not specify that two products are needed. The ludicrous (see photo) backplate must be ordered and shipped separately . We also purchased installation when we bought the unit. Best Buy’s tech claimed that there weren’t enough wires to support the Nest and bailed. We didn’t get charged for installation, but we did need to pay a local HVAC tech $250 to install it (no additional wiring required, as it happened). Recommendation: search for and purchase Google’s top-line/upgraded Nest (if they are still available). And while Best Buy tech was friendly and on-time, set your expectations on the low side.

We have the older generation and replaced a different thermostat and it is definitely different from the older. No more pushing and turning. You control everything from a touch line on the side of it. After having the older one and being used to pushing it in and turning it was kinda difficult to adjust at first. I found myself using the app more than physically touching the device. Now though after a couple of months I am able to use both and mainly use only the app when I am away from the building to turn on/off the AC. Highly recommend it and works great!

Great product for the price you pay especially if you can get it at a promotion deal. Easy to use and very good features. Very small and fits nicely. Easy to install but set aside 1.5-2 hours. Make sure it is compatible in advance with your system, by checking on google website.

I recently purchased the Google Nest smart programmable Wi-Fi thermostat and have been impressed with its user-friendly design. Setting it up on the Google Home app for iPhone was a breeze, allowing seamless remote control. The clear screen and intuitive interface enhance the overall user experience. Its sleek design stands out among other smart thermostats. I confidently give it a five-star rating.

I'm switching from another brand of Wi-Fi enabled thermostat. I installed one previously in another home and like the Google environment better than the Honeywell app.

Very easy and affordable thermostat, I was out of home for about a month and it was amazing how easy I was able to been monitoring my apartment temp! Love to have control to turn on the heat just before going back home and have a confortable room. I install it by my self and it was very simple, just make sure you turn off the power before the installation.

Really nice device for the price there are a few things i had issues with but pretty easy to set up as long as you follow the instructions it shows on the phone and once it has everything right all in one run it runs amazingly and the convenience is amazing

I didn’t think it was possible to think a thermostat could be soo pretty but it is! We also love the feature when the house gets too cold the heat kicks on or if it gets too hot the AC kicks on so you’re not really having to mess with the thermostat too much! Very satisfied so far with our purchase!

Wife and I installed this ourselves with no experience, there is wiring involved but fairly straightforward. Batteries that came in it were dead, but they charge from the power coming from your hvac system. Simple and easy to connect to our Google Nest Hub, very easy to set up and program thermostat for eco friendly use. Recommend!

We installed this thermostat to replace a builder-grade one from 2003. Huge upgrade. If you have Google Home devices, this purchase is a no-brainer. This was our first Google Home product and we had to install the Home app on our mobile device in order to install and activate the thermostat. It was worth it as now we can control the temperature from our mobile devices as well as set programs for sleep temps and energy saving temps. Highly recommended.

Good investment ,easy to install for beginners. When you walk pass screen will turn on

Great option to substitutes your analog thermostat, easy to install, setup and use. The temperature can be set up for heat or cool at different temperatures for different times of the day from the app, and can be controlled, I didn’t like that the base plate does not come included, I would just need to perchase it to cover up the screw holes from my previous thermostat.

After having this for a year, it has gone out 3 times on me; one day working and one day not working. I like having a smart thermostat but others have told me there are better out there. Also the mirror finish on it is an odd choice which reflects a lot of light and guests don't understand why the bezel won't spin. It also doesn't come with a face plate.

Hooked up to my system easily. I do have an error for low system voltage, but have been checking the battery every few days for almost 2 months, and had no low battery issues. Will try to update if I see a problem. All house members will need to share tracking, IF you CHOOSE to use the home/away functions. I disabled the location tracking b/c my roommate did not have it on her phone and have gone with a schedule instead.

Love that i can set it up to chnage temperature at multiple different schedules per day without needing to be home. Integration with alexa and google is flawless as well.

I Love Nest Learning Thermostat if anything goes wrong with it, you don’t have to change out the base you can just change out head very easy to set up with your phone so Airbnb’s. I would give it a thumbs up and a five star so your air-conditioning bill is not horrible every month during Booking’s.

Works well. Especially like being able to use the app to cool the house before i get home from my road trips.

I would prefer this one which is much cheaper than the Learning thermostat. All I wanted is a schedule that the thermostat can follow and adjust the temperature likewise and this one does exactly like that.

I love it! I went to Best Buy looking for something in particular and when I saw this Nest thermostat it was impressive. The look of it and how it works and I love that I can control it from my phone anywhere and anytime.

I like how I can control the thermostat from my phone very convenient and easy to install if you know what you doing. You definitely will need to purchase the face plate if you had a wider thermostat.