Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 6427017
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the Nest Smart Programmable Wifi Thermostat highly for its ease of use, overall performance, and sleek design. Many find the installation process straightforward and appreciate the remote control capabilities. However, some customers have experienced connectivity issues and compatibility problems with certain HVAC systems. A few have also noted concerns about battery life and express disappointment with the user interface.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Easy, modern and fast install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and worked with the ac unit. Also easy to connect to wifi device.
I would recommend this to a friend - Pros mentioned:Remote control
Google Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Thermostat. Love that I can control it from my phone. Just takes a bit if you aren’t tech savvy to figure out how to keep it off of comfort zone if you are home and not walking by the thermostat often.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tasha, thanks for the feedback and we’re glad you find the Nest Thermostat great, and that you love you can control it remotely from your phone. We’re sorry to learn of your difficulty on how to keep it off of comfort zone if you are home and not walking by the thermostat often. When you manually adjust the temperature, the temperature will stick until the next scheduled temperature change. With a temperature preset, you can easily set a specific temperature that you repeatedly use a bit faster than manually adjusting the temperature dial. Besides using ready-made presets like Comfort, Eco, and Sleep, you can create custom presets. This is helpful for other times you might like a specific temperature that’s not included in your thermostat’s existing presets. Check this link to learn more: https://support.google.com/googlenest/answer/10178773
You may also get in touch with us anytime so we can provide you with real time services and guidance, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Design, Overall performance
SUPER BEAUTIFUL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRODUCT, SUPER BEAUTIFUL, 100% RECOMMENDED
I would recommend this to a friend - Pros mentioned:Installation
Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest is the best thermostat i have had yet! Installation was east and set up was easy
I would recommend this to a friend - Pros mentioned:Overall performance
Can't go wrong
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cheap smart thermostat, installed on a old system works great. Make sure u know what wires to go where. Installed with a common wire as it needs constant power but my old system doesn't have a common wire
I would recommend this to a friend - Pros mentioned:Remote control
Worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that i can turn my furnace on/off, heat/ac up or down a degree from my phone. Even if i am out of the state. Plus it will loght up when i walk by so i can see what it is set too.
I would recommend this to a friend - Cons mentioned:User interface
Disappointed. Not like our previous Nests.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third Nest thermostat, and quite frankly by mistake we ordered their lower-end product. This one reeks of BOM cost reduction. No moving parts, and a much clunkier UI. Worse, the BestBuy website does not specify that two products are needed. The ludicrous (see photo) backplate must be ordered and shipped separately . We also purchased installation when we bought the unit. Best Buy’s tech claimed that there weren’t enough wires to support the Nest and bailed. We didn’t get charged for installation, but we did need to pay a local HVAC tech $250 to install it (no additional wiring required, as it happened). Recommendation: search for and purchase Google’s top-line/upgraded Nest (if they are still available). And while Best Buy tech was friendly and on-time, set your expectations on the low side.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there! Thanks for taking the time to share your feedback about your recent Nest Thermostat experience. We understand your frustration, and we sincerely apologize for the inconvenience and disappointment you've encountered.
We appreciate you raising the lack of clarity on the Best Buy website regarding the backplate being a separate purchase. We're working with our partners to ensure accurate product information to improve support for Nest products.
Also, we strive to offer a range of products at different price points. While this model may have fewer features, it is designed to deliver smart home compatibility. It relies on a touch interface, which some users prefer for its sleek design and ease of use. Thankfully, you can control and manage the thermostat settings using the app even when you’re not at home if your thermostat and Home app (phone or tablet) are both online.
We appreciate your recommendation to choose the top-of-the-line Nest Thermostat for more features and potential compatibility. For installation guides and troubleshooting tips, you can visit the Google Nest Help Center page or contact us directly using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, so far easy to control especially thru the app
I would recommend this to a friend - Pros mentioned:Ease of use
Smart Thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. So easy to install. Just make sure you watch the video for this exact model. I accidentally watched one for a different version and got scared thinking it wasn’t going to be compatible. Anyway, I love how I can control it through my phone.
I would recommend this to a friend Better platform than prior device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm switching from another brand of Wi-Fi enabled thermostat. I installed one previously in another home and like the Google environment better than the Honeywell app.
I would recommend this to a friend- Pros mentioned:Remote control
Highly recommend!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this full kit and for both downstairs and upstairs. Easy to control from home and set schedules. I absolutely love it!
I would recommend this to a friend - Pros mentioned:Installation
Nest Thermostast.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another excellent nest product. Easy to install and configúrate.
I would recommend this to a friend - Pros mentioned:Overall performance
Great smart thermostat
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and helps you optimize your heating cooling along with your electricity bill.
I would recommend this to a friend - Pros mentioned:Overall performance
Looks sleek works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good. A little complicated to get hooked up. Looks amazing. App works pretty well. Will depend a lot on your current system.
I would recommend this to a friend Easy to Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed this thermostat to replace a builder-grade one from 2003. Huge upgrade. If you have Google Home devices, this purchase is a no-brainer. This was our first Google Home product and we had to install the Home app on our mobile device in order to install and activate the thermostat. It was worth it as now we can control the temperature from our mobile devices as well as set programs for sleep temps and energy saving temps. Highly recommended.
I would recommend this to a friendKind of disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this for a year, it has gone out 3 times on me; one day working and one day not working. I like having a smart thermostat but others have told me there are better out there. Also the mirror finish on it is an odd choice which reflects a lot of light and guests don't understand why the bezel won't spin. It also doesn't come with a face plate.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi ITZcoolGUY. We appreciate your feedback. We're sorry to hear that your Nest Thermostat hasn't met your expectations. To help you troubleshoot the issue and get it working smoothly, please fill out this form: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Google Nest
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good investment ,easy to install for beginners. When you walk pass screen will turn on
I would recommend this to a friend - Pros mentioned:Ease of use
Simple and easy to use. Small packaged.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly simple to use and simple to mount. Perfect size (about that of a hockey puck). 65 inch tv for size reference
I would recommend this to a friend - Pros mentioned:Ease of use
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to use & program with great performance & looks cute
I would recommend this to a friend - Pros mentioned:Design
Easy and great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it’s so easy to install and get working. It looks modern and sleek on my walls.
I would recommend this to a friend
