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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2187 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Nest Smart Programmable Wifi Thermostat highly for its ease of use, overall performance, and sleek design. Many find the installation process straightforward and appreciate the remote control capabilities. However, some customers have experienced connectivity issues and compatibility problems with certain HVAC systems. A few have also noted concerns about battery life and express disappointment with the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,190 reviews
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Works great, easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my first gen Nest thermostat and this one was easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat lets me control my usage with manual, scheduled or even adaptive temperature control. It's really useful when you want to limit usage at certain times if day to help save at peak times. I like that I can check up on it from anywhere to go it from my phone! I have been a nest user since 2017 and there really isn't any other way I would choose to monitor my usage. It also can.be voice commanded via Google which is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great for controlling your HVAC especially if you have a fixed schedule or if you are gone a lot. Nice to be able to control from outside the house while cleaning HVAC (disconnect pulled). Saves on electric bill

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Remote control

    Rated 5 out of 5 stars

    Love and easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and it was easy to set up on my own watching a YouTube instruction video. It was very handy using it from the app especially since it was a cold morning..putting the heater on without getting out of bed was so nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Better than normal programmable thermostat!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have central air conditioning and as such, did not feel that I needed the more advanced features that the learning Nest model offers. So I purchased this model instead and am very satisfied with it so far. It's extremely intuitive to use and I love being able to not only actually program my heat (I had an old mechanical thermostat before this), but also to be able to control it remotely in case I'm gone for extended period of time. A word of advice for anyone looking to install this themselves, make sure to take full advantage of Google's compatibility checker ahead of time and learn the wiring of your HVAC/current thermostat first. I needed to have a C wire in order to use this product and while this wire was in the wall with the other two wires that my old thermostat used, the C wire wasn't actually connected to anything. I had to connect it to the new thermostat but also find it on the other end and connect it to the terminal on my boiler. If the wire didn't already exist in the wall, I believe I would've needed to run new wiring in order to use this product. The point being, setup was actually pretty easy but required me to have a deeper understanding of the wiring in my house first. The only potential con I would point out is the mirrored surface of the thermostat. If you plan to install this on a wall that gets a lot of lot or is otherwise very visible from other parts of the room, the reflective surface may bother you. Also, make sure to check with your local utility company as they may offer a rebate on this and/or other models! I was able to save an additional ~$30 by submitting for a rebate after purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    Made my Apartment Thermostat efficient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this thermostat to upgrade my apartment regular thermostat. This made my life easy. Now I can set up the temperature when I am away from home. I can also program my temperature according to my availability at home. The operation is not easy in the beginning. With the manual , which is written elaborately to explain all the steps. This is very energy efficient thermostat makes the heating and cooling job efficient in any home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works Awesome and it looks good Love the app recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great ! Very easy to install and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Title: Smart, Efficient, and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat makes controlling home temperature effortless. The app is intuitive, scheduling is simple, and energy-saving features really cut costs. It learns preferences quickly and adjusts automatically for comfort. Sleek design blends with any décor. A must-have upgrade for convenience, efficiency, and smarter home climate control.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very easy to install, has been working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Ease of the Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the next thermometer, so far so good, was easy to set up , but only confusing part was if I needed a c-wire or not. This was great because now I know if anyone is increasing the heat. Had an issue with in-laws turning on the heat in the middle of Summer!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Love it. A bit complicated to set up wifi but done in the end.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty cool little device, really changes the look and feel of the room i installed it in. Wish i had done my research first before buying it. Even though it uses batteries it still needs an outside power source for the Wi-fi feature to work. A little annoying that a product that is advertised as a Wi-fi thermostat needs extra stuff for that feature. You will either need to connect a C wire to the unit or buy a Nest Power Connector. I do have the C wire connected to my Nest but still says theres not enough power for the Wifi to work. Though i am able to turn ON the thermostat via my phone app, BUT it will randomly disconnect from the Wi-fi and then i have to manually turn it OFF from the Nest device.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi, KnockKnock. We understand you're having trouble connecting your Nest Thermostat to Wi-Fi due to the missing C wire. This can be frustrating, but I'm here to assist you!
      In some cases, a C wire or Nest Power Connector is needed to provide consistent power to your thermostat. If you encounter an error message stating "The C wire isn't getting power," here are a couple things you can try:
      Turn off the power to your thermostat at the circuit breaker.
      Carefully check the C wire connection to ensure it is secure.
      Turn the power back on at the circuit breaker.

      If you're still experiencing issues after these steps, don't worry! You can contact a pro for help, or you can visit our support resources for troubleshooting steps and more assistance.
      Here are some links that might be helpful:
      Error codes: https://support.google.com/googlenest/answer/9240096
      Contact us: https://support.google.com/googlenest/contact/social_googlenest Nest

  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 5 out of 5 stars

    Nest is best for home with central AC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first Nest. I love it it works perfect and best part is the ability to connect via internet from anywhere to ensure that you are able to set the AC when away. I love the preset and temperature options that can be setup for different time. Simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Like this better tha the Nest learning thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. I have the Nest learning for the upper part of my home and purchased this to cover the downstairs (different heating and cooling zones in my home) and to be honest, I like the look of this so much better. And not to mention, the price! This cost over $100 less than my other nest and I cannot tell the difference in use. I don’t need sensors, which aren’t compatible with this thermostat, so it doesn’t really matter to me. They’re both smart devices that I can control through my iPhone and google hubs. Plus, I really like how this one looks. I got the sand, which is a nice dusty rose/muted pink. Also, I installed both thermostats myself and they were similar in that regard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little hard to connect. But after it was good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super easy installation- bought the open box for 40$. Go with open box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Upgrade your home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to program, and what an upgrade! No home should be without a Nest thermostat! And in the middle of the night when you want to adjust the temperature, there is nothing like grabbing your phone and the app accommodates your wishes to increase the heat or AC. The “snow” is really white-white, so if you have white walls you’ll be in perfect shape.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no complaints. Set up was easy and clearly told me needed power converter which solved the one installation issue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    A good choice for home thermostats.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home has two zones and a heat pump for HVAC. I installed two of these thermostats and the process was made easy given the well documented instructions and numerous instructional videos available. The units can be individually programmed through a phone app to cover night, day, home, away times and temps. Also, the temps can be adjusted remotely from the app. The user interface is intuitive. There are rebates available through most every energy company. Google did a great job designing these and I highly recommend them.

    I would recommend this to a friend
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