Main Content

Customer Ratings & Reviews

$139.99
Save $40
Comp. Value: $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1816 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,816 reviews
  • Rated 2 out of 5 stars

    Do not buy it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device started malfunctioning shortly after installation. I installed it about two weeks after delivery. At first, the camera began turning on and off repeatedly. I unmounted it and reinstalled it, which temporarily fixed the issue. However, after a power outage and Wi-Fi interruption, the same malfunction returned. When I contacted Best Buy to return it, I was told it was no longer eligible because it was beyond the return window. Be aware: the return policy is only 15 days. I then contacted Google support. The technician suggested a factory reset and asked me to install an app to guide me through the process, which required granting access to my phone. I became uncomfortable when I was prompted to enter my password while screen sharing, so I stopped the session. Overall, this experience was frustrating and disappointing. Based on my experience, I would not recommend the battery version of this doorbell.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, JuliaS. We’re sorry to see your experience with the Nest Doorbell (Battery) and our support team was a frustrating one. We’d be happy to further discuss potential solutions and get your device back up and running — reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Clear camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the camera is very clear. It does require charging often, but it hasn’t been an issue yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a video doorbell but this one is great!!! Great video and sound. The app is user friendly and also very easy to setup and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my smart system.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy install and setup. Plus the app guides you through each step. Images are clear in the day and night. Face recognition is an added benefit and package detection works well. Hard wired mine so I wouldn't have to worry about recharging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eyes when ur not home

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got eye when im not home only con is the battery life but if u get the wired version ull be set very clear display very aware good moition capture

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bigloafbeats, we appreciate your feedback on Nest Doorbell (Battery). We're sorry to hear about your disappointment with the battery life.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1 month battery life (About 25 - 30 recorded events per day)
      Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
      Quiet: About 6 months battery life (about 2 - 5 recorded events per day)

      It's important to check the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good cam for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality video, easy setup, I would recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best buy i recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this i can check on my house from anywhere and it works great quality and good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Battery Doorbell

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great syatem, clear and simple instrucrions. East set up and great use. Night vision, awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aurora

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me and I’m so happy my daughter recommends it to me if I need other item I would buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and customizable alerts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have been enjoying our Google Nest Doorbell! Easy set up especially with the Google eco system. The notifications aren’t as sensitive as the Ring which is nice and alerts can be broadcasted throughout the home via Google devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Ring doorbell but the battery and Wi-Fi were so bad, this google doorbell is simply perfect. Had it for 1 month and only now it will need a battery recharge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have pretty much all of the Nest products and I love them a lot, except this one. I have to charge the battery weekly, it’s way bigger than the other Nest doorbell, and it doesn’t even connect to my doorbell wires (I used the recommended wires and connection). I brought this matter to Google customer service and they didn’t really help me. I like the other Nest doorbell more than this one.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Shayla, thanks for being an awesome advocate of our products. We do apologize for the disappointing experience with Nest Doorbell (Battery), and for falling short of helping you with your support concern. We appreciate that you tried troubleshooting the issue with our support team. However, we may need to take a closer look at your Nest Doorbell (Battery), figure out what may be causing it, and work on providing you with the best option that might fix the issue. If you will allow us the opportunity to help you once more, you may contact our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    It works , but the wired version is way better.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good , but honestly the wired one is way better. It takes forever to charge. It can fall off easier since you have to take it off to charge. We are currently renting so that is why we went with a battery one. We used to have the wired one when we owned a home and that one is miles apart better than this one. If you can wire one in then go with the other doorbell cam from google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbell security

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera great on it downside battery doesn't last long. Like that has package detection, people, and animal detection.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting your feedback. We’re sorry to learn about your disappointment with your Nest Doorbell’s battery.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      - Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      - Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Doorbell (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up anybody in driveway and alerts. Alerts to packages being dropped off and will send a second alert when it no loner sees the package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this doorbell because the linen color matches the brick on my house perfectly. Picture quality is good and the camera has a nice range. Its a little on the large side but luckily it blends in well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: "Security in Every Flurry: Google Nest Wi-Fi Video Doorbell in Snow" The Google Nest Wi-Fi Video Doorbell in Snow brings a new level of security to your doorstep. With seamless battery operation, crisp video quality, and the reliability of Nest technology, it's a snowfall of peace of mind. The minimalist design blends seamlessly with any home aesthetic, making this doorbell a discreet guardian in the digital age. Elevate your home security with Google's Nest Wi-Fi Video Doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. One of my best purchases. The video is really cool and it works seamlessly with other Google products. Very easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. Good image quality and detection function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google doorbell

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google doorbell works great and easy to use. You do have to pay a subscription to have the videos stored but it’s totally worth it.

    I would recommend this to a friend
Sponsored