The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,816 reviews
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As advertised. It works great. Can easily connect to phone or any other device
Hi, Sandra. We're sorry to hear about the inconvenience you're facing with your Nest Doorbell Battery. Your current settings may prevent the chime from ringing. Please follow the next steps: Home app Open the Google Home app. Tap and hold your device's tile. Tap Settings Doorbell Ensure that the Ring indoor chime is on. Tap More Quiet Time, then tap Cancel if it's active. You can verify the steps through the following link: https://support.google.com/googlenest/answer/9317473 If the issue persists, please contact us by clicking: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great Product!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation. Camera has a wide view of the porch so you can easily see a large section of the space in front of the camera. Integration with existing google products allow a “doorbell” to be heard .
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been an answer to our prayers for a great smart doorbell. Not having any electrical run to the door but this was super easy to install and paired great with everything else Google. Highly recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like stated. I was able to use the existing door chime wires hence its always powered and if in case of power out it will still notify because of battery.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super difficult to install and I'm pretty handy. I ended up paying $100 to have it installed. It was installed wired up. Despite that fact, the battery drained after a week. The little tool to "just pop it off" the bracket doesn't do anything. I watched a number of YouTube videos on how to get that thing off the side of my house. Nada. You can't take it off. Hence you can't charge it either. Nor can you take it off the wall without basting it out of the stucco. Thank God the installation was warrantied, but now I have an other appointment to wait for, so they can come and fix it. I just want them to take it off so I can return this piece of crap. There are many cheaper options out there, don 't waste your money! I thought this system was top of the line and easy to use. Yeah, not so much. I've had two different systems beforehand and this is by far the worst.
Hi GlobeTrotter, we truly appreciate your feedback on Nest Doorbell (Battery), and it’s unfortunate to learn of your difficult experience with the installation, and with removing it from the wall to charge it despite being wired.
To remove the doorbell from the base, aside from using the release tool included in the box, you can also use a flathead screwdriver into the hole at the top of the doorbell, then pull the doorbell up and away from the wall.
We understand that you want to take it off so you can return it. But if you're willing to give us a chance to investigate why the battery drained despite having it wired, visit us anytime at the following link and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Pretty good but the app could use some work
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The apps UI appears antiquated compared to other google products.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful product. It has made my job less stressful. I used to miss deliveries because my vendors would just send my orders without informing me or giving me the tracking.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this new version of the Google Neat Doorbell. It has so many cool functions but we live in IL and due to recent legislature, the facial recognition cannot be used at this time. What a dumb law.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product worked as we had hoped it would. Works exactly as I had hoped. We need to charge it about once a month or so but it full charges in a few hours and isn’t a problem.
Hi spooch, thank you for sharing your review here. We're sorry to hear that your experience with the battery life of your Nest Doorbell has been less than ideal. The battery life will depend on factors including activity, temperature, and selected camera settings. To know more on how to save battery life for your device, please check the link here: https://support.google.com/googlenest/answer/10901611
If you need further assistance or have additional questions about your Nest Doorbell, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Didn’t last
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Video quality is pretty good, and easy to set up. The bad is the battery would need recharged every couple days. Then after a couple weeks it just completely stopped working all together.
Hi there, thanks for sharing a review to let us know of your experience with using the Nest Doorbell (Battery), and we’re sorry to hear that it completely stopped working altogether after a couple of weeks. You may consider connecting your doorbell to a power outlet with the included or optional power adapter. The power adapter included with the Nest Doorbell (battery) is not weatherproof and not intended for outdoor use. You can also connect your Nest doorbell to the doorbell system wires if you have one. Connecting to continuous power will keep the battery charged.
Our dedicated team can help and guide you with further isolation and troubleshooting. Please contact us anytime here and we’ll definitely do our best to provide a better experience for you: https://support.google.com/googlenest/gethelp