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Customer Ratings & Reviews

Your price for this item is $519.99

Customer reviews

Rating 4.3 out of 5 stars with 223 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the cooling power of the 450 Sq. Ft. Portable Air Conditioner, with many mentioning how well it cools their homes. They also appreciate how quiet it is, with several customers commenting on its smooth operation and low noise level. The easy setup process is another positive aspect that customers highlight, with some describing it as "truly easy to set up."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 223 reviews
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Cools our 550 sqft living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC cools our 550 sqft. living room from 84° down to 73° in about 2 hours. We had to use insulating curtains to block the cool air from going through the doorway leading to our kitchen. To get this AC to work in our living room with our sliding patio door, we had to buy a vertical sliding door portable AC hose adapter. What I like about this AC is it is exceptionally quiet, more so than our Fridgedaire Gallery cylindrical portable AC in our master bedroom! It isn't equipped with Wi-Fi so it lacks smart feature which we enjoy using with our Fridgedaire. It definitely came in handy during the fire season here in SoCal, where it reached 102° along the beaches! If you're thinking of getting one, don't hesitate until another heat wave strikes and all AC sold out. Get one today!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units work best in enclosed, well insulated space. Honeywell portable air conditioners make use of dual motor technology, making them quieter than most others in the market. Please feel free to reach out to us at [email protected] for any assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great AC for my small condo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit. It's not super strong and doesn't blast out cold air like my last one did, but it is plenty strong for what I need. I have a 600 sq. ft. condo and this is in the living room and cools superbly. If you have a larger unit, you might want the next size up in BTUs. This one is 10,000 and is great for my place. Plus it is very quiet and very attractive. I am very pleased.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. Please get in touch with us at [email protected], for any of your concerns. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Very good portable A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a well enough job to cool our bedroom (11'x14'). But I'm not sure how well it do in a living room setting.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units work best in enclosed , well insulated spaces. So if your living room meets the space requirement, it should not be any hassle in using the unit there. Please feel free to write to us at [email protected] for any information or assistance. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 2 out of 5 stars

    Not what I expected!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but does not cool down the room as much as it should I set it to 70 but the room tem stays at 77 !

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear this ! Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, the dust filter could be dirty, or the air outlet could be blocked.
      Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0701. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Cooling, Ease of use, Noise level

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an air conditioning unit that I could move from room to room and found this one for a fair price. When in use, the unit works perfect: cooling the area quickly, it is easy to use, and noise level is minimum I am very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Noise level

    Rated 4 out of 5 stars

    Great value for the product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after a lot of research and checking out the competition, I decided on the Honeywell and so far, it’s output is way better than expected. It’s cooling 500-600sqft with only 450sqft capability!! And it is not loud. Easy install. Easy controls. Remote controlled bonus. My delonghi AC is way louder than this one. So much so that we kept this one downstairs and moved the other upstairs for daytime cooling and nite sleeping with it off.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units make use of dual motor technology making them quieter than most others in the market. Please feel free to write to us at [email protected] for any information or assistance. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Design, Ease of use

    Rated 5 out of 5 stars

    Easy installation, fine performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is easily portable, installation with the provided adapter is quick whether your window opens vertically or horizontally. It keeps a 400 sq. ft. room comfortable even when outdoor temps are in the 90 range. And it is attractively designed and colored.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Installation

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first portable air conditioner. It is easy to move on it's rollers, and I had no difficulty installing. The plastic was too small or too large for our window, but my husband was able to cut it to size. Until that happened, I just put a dishtowel on either side to plug up the remaining space. We first had in a large area ( kitchen, dining, great room), and it did cool somewhat, but not as well as it did in the bedroom, which was smaller and more confined.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Noise level

    Rated 3 out of 5 stars

    Not enough for 450 sq. ft.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy installation, well built, easy to use, it makes some noise but it's a big machine and it is not loud at all. Cons: Bestbuy advertised it as 450 sq. ft. but it was clearly not enough for my 450 sq. ft. space. It does not bring down temperature when it is 90 outside and 80 inside. It took me 2 hours for temp to reduce to 78 but by that time outside was cooler than inside. I would not need portable AC if it is less than 78-80 inside. I am returning it soon as I have only 15 days and may not able to test further.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the inconvenience caused to you because of this unit. Our portable air conditioners work best in well insulated, enclosed spaces. Though this unit can cool a space of up to 450 sq.ft, room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency. There are ways to increase the capacity of these units. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0529. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Comparible to other portables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC has a slightly louder fan/rattle noise than my previous Denali portable. It functions nearly the same as every one I've owned before - which is to say not as powerful as a window unit, but capable of cooling a single room. I have a work room that gets hotter than the rest of the house and this shaves a few degrees off the temp. I can typically get this room to be 76-79 with central air, then this unit will take it down to 71 from there. If you rely on the portable alone you would not be able to shut it off for any time period if it was over 80 outside, and you will have only a small room to feel comfortable in. If you don't mind the effort/installation/permanent nature of a window unit, you will find those perform better. However, this allowed me to be able to open my window and use a fan instead on nights that were cool outside. As with all portables, the hose and window bracket fit loosely together and I used packaging tape to secure the hose to the unit and bracket. I had to do this with everyone one I've ever owned, so it's not limited to this model.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in north central Texas and it gets hot!! My bedroom is a garage conversion and although there is insulation in winter the room is significantly cold and in the summer it gets really warm. I went 4 summers suffering in this hot bedroom trying to make it with a ceiling fan and I never even thought about buying a portable a/c. Thank god i came across the idea of buying one because it is a life saver! My room is pretty big and cools quickly! The size of the a/c is a bit larger than I thought but it doesn't matter because I can stay cool now. I personally don't think the sound is too loud, it's comparable to an air purifier in loudness. Buy this if you are done being hot!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased with an eye toward reining in my summertime electric bill and not overtaxing my HVAC. So far, this has proved to be a smart purchase. It efficiently cools my bedroom, while allowing me to set the house thermostat at a moderate temperature that helps keep the electric bill in check. The only downside is that the unit is a little loud. While the fan setting whispers a slight breeze, the AC belches out cool air. Naturally, it oscillates between the two settings. You get used to the AC noise (it's not terrible), but you do have to get used to it.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units make use of dual motor technology which means lower levels of sound than most others in the market. Like any other electrical device, this unit will make a bit of sound when operating due to the powerful compressor starting to cool the space you need it to. It gets steady after that. Please do feel free to write in to us at [email protected] for more information and asssitance from us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Design

    Rated 5 out of 5 stars

    Does a great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job and with its updated design looks great too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One summer down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very portable and I love the performance of the different settings, whether it's in my bedroom or the living room. The only gripes have been that I've had some trial and error with the dehumidifier drain ports, the rigidity of the exhaust hose, and the plastic pieces which are supposed to seal the open parts of the window.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 4 out of 5 stars

    Works great, installation could have been smoother

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit running in a bedroom (14 x 12) for the past 2 months and it does a great job of keeping the room cool. It is pretty quiet so that's nice for sleeping. My only complaint is with the plastic piece and extension that you put in your window to hold the vent tubing in place. When the plastic piece was adjusted to fit my window, part of the hole for the vent tube was blocked, so I had to cut part of the plastic extender to make it shorter which was a pain.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our customer support team will be able to assist you with the unit installation. Please feel free to write to us at [email protected] or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST). If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely nothing negative to say about this unit. Works very well cooling the main floor of my townhouse, even in the 90+ degree weather. Unit is quiet and is very easy to use.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi Anna, Thank you for your review! We're so happy to hear that this unit is just what you needed to help cool down the main floor of your home. JMATEK

  • Pros mentioned:
    Cooling, Installation, Noise level

    Rated 5 out of 5 stars

    Great ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ac unit it’s very quiet and was so easy to install I have a large living room and it cools it to the max this is the unit I highly recommend it to everyone

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review. We are pleased to have you in the Honeywell family and to know you are happy.

      Regards, JMATEK

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little air conditioner that's got the ability to be moved to a different space easily. Remote control makes it absolutely wonderful. Set up was very easy.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Please feel free to write to us at [email protected] for any concerns. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air unit looks like a robot and works really good. Have it in an upstairs room that gets really hot on 90 degree days .. This product works great and cools the area pretty good. So far so good! I was confused about having to install the hose to the window but makes sense now. Easy to install.. Had to make the Window kit smaller to fit perfect and it was pretty easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    It works, but not well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our bedroom, it does blow cold air however mainly only in one direction. Does not get the room as cold as I would like. It barely cracks the 75 mark on hot days. Now the real problem, the exhaust tube is paper thin and has torn at least 7 times. I have more duct tape on it than I care to mention. This needs to be remedied Honeywell.

    No, I would not recommend this to a friend
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