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Customer Ratings & Reviews

Your price for this item is $260.99
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The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,448 reviews
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 11 y/o daughter. It is easy to use and works pretty fast. Great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about buying a computer online but ended up going with this one cause I need one for my college classes and I know things are selling out fast with covid going on so I got this and I do not regret it. It is perfect! It powers up fast and is fast loading web pages and perfect size for me a big screen but still light weight for travel. Doesn't have a great camera but thats not what I bought it for so it doesn't bother me. Over all extremely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the laptop for almost a month, and for the price I paid it’s well worth it, works great nd is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I followed the advice of other reviewers and bought an additional 8GB memory card, installing myself at home (had never done it before but was surprisingly easy after checking out some online videos). I run Microsoft Office and some reporting tools, and it works great; no issues with running slow. I've noticed that the camera image is a little fuzzy when conducting online calls, but not enough that it's an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop for What I Needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop to do basic operations (web browse, video conferencing, creating documents, email, and viewing files from old internal hard drives. I’ve only had it about a week or so but it works just fine. Good speed, no glitches. I am going to purchase and install an 8gb RAM drive in addition to the 4gb RAM that it comes with. It’s working very well now. I am going to install the extra RAM to handle extra apps without losing any performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    you pay what you get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    supernice regarding its quality and price, won't regret at least, seems long-lasting and good performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.. highly recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this laptop. I got it in less than 24 hours and I love it! It’s a little bigger that my original hp laptop! I thought it was going to be a tad bigger but I love exactly what I got! It’s very easy to do my school work on and that’s the main reason why I’m so in love!!! Thank you so much Best Buy and I will definitely be shopping here again!!!.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Does the job with no issues!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy (which I am typing on now) has been great... I use it to run my small biz, my air bnb, and just my day to day web browsing needs... no issues... I keep docs, pic, vids on.. no issues.. I do not game... so cant help there.. great for streaming too... best part is that it goes everywhere with me b/c its pretty small.. Keyboard perfect size too.. oh ya, it hold a good charge too!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 4 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great produce easy to use, light weight. best value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It fits my needs perfectly. It's also super light.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a relatively long time trying to find a decent computer as I am a graduate student that do not need a super computer. My needs are limited to emails and Office applications. The battery life and light weight are super helpful as it makes my travel much easier. The Keyboard is very good as well. It feels that I have had this computer for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great value laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Setup was easy and computer is faster than I believed it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for work and school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with HP. product was great for the price. easy to use and battery life is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    Great for Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use for kids school work. Not to big to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 5 out of 5 stars

    AN excellent HP product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price! Lightweight and perfect size. Sorry I missed only purchase 1.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Black is soo cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black is soo cool - mwhy - it is cheap and soooooooo good runs fast and it was a eaqsy set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and performance would purchase again if needing a quality laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Cheap Laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my dad just for something for him to surf the web and do spreadsheets. I did add an 8Gb stick of memory. This one: PNY - 8GB 2.4GHz PC4-19200 DDR4 SO-DIMM Unbuffered Non-ECC Laptop Memory - Black This thing starts up super fast and runs like a dream. Even with the extra memory it was still under 300 dollars. Perfect for a student or someone that does not need a 4 figure laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. It's easy to take it with you when needed. It runs fast and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Ram, Storage

    Rated 3 out of 5 stars

    Memory goes quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when you could get a decent computer with lots of storage. This only has 128 GB it goes fast. It can't handle my Photoshop well, it needs more RAM which I'll add later. Overall it does what I need so no probs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A laptop for around $300 is hard to beat! Still works great!

    I would recommend this to a friend
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