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Customer Ratings & Reviews

Your price for this item is $349.00
The comparable value price is $529.99

Customer reviews

Rating 4.6 out of 5 stars with 628 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 628 reviews
  • Rated 5 out of 5 stars

    Basic, but perfect for simple needs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is definitely not fancy or for intense gamers, but as a basic computer to do email and some small applications, it is perfect. Runs smoothly and Microsoft Office is running efficiently. Good computer for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for kids to use for school assignments and light gaming. Good speed and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Rhonda Y. Williams

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! It allows me complete my assignments and my other computer needs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    H.P. yes ... Best Buy Online? NO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this HP laptop online, on a Memorial day sale. Paid extra for same day delivery. Did NOT receive it that day. Was refunded the money for the shipping, then was refunded the amt. for the laptop, then it was withdrew again on the 3rd day. Received the laptop on 4th day. The laptop itself is great! Nice & quick, & smooth running with my programs. The touchscreen great too. Just wish I didn't have to go through the hassle receiving it. Best Buy's customer service was semi-helpful, but their ordering system needs to be more efficient. I would definitely recommend this laptop, Best Buy..... not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy new student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient to what I buy it for also learning new features as I get along with it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. I had purchased the Lenovo version with much the same memory and storage and I wish that I had purchased the HP. The HP products always work as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget frindly Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop really does the job I would compare it to my other MacBook Air in terms of performance and the plus is it is touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop. When it went on sale I had to rush and get one. I have an identical one I bought last year and love it. Great Windows 11 product. My wife has the new one I just bought and she loves it. It has every feature you would want. The Best Buy Geek Squad is the best. Full complete setup, I had to do nothing except give them a few details to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleet appearance of my new HP computer. The screen size is perfect and easy to read without wearing reading glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing in performance and quality. Favorable price to cater for people who can't afford but really need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's a lower-priced HP laptop, it's performance is excellent. The only reason I didn't give a 5 star rating is I'm having a hard time switching from Windows 10 to 11. Appears to be quite a learning curve to get back to the efficiency I had achieved. I know that's not HP's fault, but I have to gripe somehow and Microsoft doesn't have a customer feedback portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for someone. They love it, I got a great deal, and it just works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Purchased new Laptop Touch Screen, easy to set up and is very quick to come on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!!! Fast , sleek, stylish. Does eveything i need it to do and more. Cant beat the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for work . It has everything I need for my work . Good capacity . Battery is good last hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal and stellar customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a big step up from an acer 115A. the touchscreen is a new thing that is going to take some time to get used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old HP Windows 10 before support ended with this HP Windows 11 laptop. Easily navigated through all apps and programs. Only use this for personal use so it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pefect compact laptop ! I was due for a new one and this popped up just in time-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. It's nice haveing the numbers on the bottom right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quick and the price is the best deal in the market

    I would recommend this to a friend
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