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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 660 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 660 reviews
  • Rated 5 out of 5 stars

    Good printer at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Came with 3 months of extra ink. App didn’t install correctly on the Mac first time, but just needed to delete printer from list and re-add and everything works great. Can’t beat the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scanner does not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner only worked during the initial set up, and now everything is connected and working, but it says offline and will not scan. I am tech savvy and have performed all of the trouble shooting step and it still does not work. It does print nicely and I do like the auto ink shipment options. I do not like that you have to use an app to operate the scanner and other functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP DeskJet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is good, but the Control Panel is difficult to see but at least it is there on the outside of the printer. Good for printing and making copies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer ok, was missing the patch data cord thoug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works fine. The one thing I would advise you though is to include the patch cord for a hard wired connection. My work in security and my preferance is not to allow nearby neighbors to have access to possibly hack into my business. I was delayed in use while I ordered one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Personal Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup and installation. Has been great completing all my printing needs! Excellent price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer was not working so I had to purchase another. I picked this HP cause I have had great success with HP in the past. This is an excellent printer for what I use and need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, prints fast and quality picture, great for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP DestJet all in one Inkjet printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Deskjet 2855e wireless AL - Enabled all in one printer has worked for me many years. My old one died so went to Best Buy & bought same one. When something serves you well -just continue with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the print copies are great. I had some difficulties getting it set up so that it would print from my Chromebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for at home printing, you do have to replace the ink quite often but overall super easy to use and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and scanner HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine.... works well and just fits on my desk next to computer. Very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up, works great, 3 months free catrigdes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, works fantastic. with the purcase from HP, I got for 3 months free color and black catrigdes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for the most basic need. I wouldn’t try to get anything high-tech out of it even if it says it will do it on the second print a print job got stuck and I had to do some green screen weird IT stuff to get it unstuck way outside of stuff I know how to do that I feel I shouldn’t have had to do to print a paper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and it was very economical. I highly recommend it.the printer is fast and the colors don’t smear. I’m not tech savvy and was able to setup and connect to my devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price thank you so much best buy! Not really a high earner here so very nice to get a cheap awesome printer! I picked it up after I finished working at 5. Very quick and simple easy one, no line in and out in 5 mins. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer was starting to give out, so I was looking for a new cheap printer. The setup is very easy. The only thing I don't like about it is that I have to download an app. For use, it's very simple. Even my parents, who aren't good with tech, can print stuff with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greak for my needs! Also Wireless ! Easy to connect with the quick guide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT QUICK PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this smaller printer specifically to use in the conference room at the funeral home. It works great to quick print while meeting with our families. Easily connects to wifi for simple document printing and copying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Carrie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works good and I have had no issues with the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is easy to install and works good , but the ink doesn’t last for even one month despite I used it only twice

    I would recommend this to a friend
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