Customer Ratings & Reviews

The printer's cartridge ran out after printing only 10 items. I went to buy a replacement cartridge, but it didn't work; I got a cartridge with the same serial number as the one on the printer. It's a terrible product, definitely don't buy it.

Purchased on 4/8/25 in store. Clerk said no more left and they would order one and email me when it arrived in store so that I could pick it up. Never got it! I called a week or less after purchase and the girl at customer service told me it was still not shipped to store. Called store again on 4/24/25, was on hold for 30 minutes (8:28 PM to 8:57 PM) and they disconnected me! Called the (888) number and have been on hold for 20 minutes already! Meanwhile, I logged into my account and it actually states that I purchased in store, and they make it look as though I received it!!!! What nerve! What horrible experience! People just don't care about how they treat others anymore! I will always tell people about the bad service at Best Buy.

This is by far the worst HP printer I’ve ever purchased. The connection over Wifi is super poor and it require a reset each time before a new print job. Save yourself the hassle by spending more for a more efficient model. This one is terrible!

Very versatile printer, super price and value, easy to set up and use, even has fax ability through the on line web site!

Awesome I would recommend this to family and friends it’s a small machine that’s does the job

Excellent service, friendly & answered all our questions. Especially a great deal!!

Ink ran out in 1 week...my laptop and android is to old for this printer cannot afford a new laptop or phone

Love it needed it glad I receive it and got it just needs to be inside a brown box

The printer couldn't connect to the computer for wireless printing. I have tried for couple hours and it kept showing all kinds of errors, so I had to return it. Replaced it with Canon printer and setup was quick and easy.

It is not compatable with a lot of Chromebook laptops, so check carefull before you buy this printer. I can scan with it, just cant print anything from the internet.

I love this printer and it was so easy to order online and pick up in the store!

Well worth the money...does all I was looking for. It looks good and I'm very happy with it!

I am so happy I bought my new HP printer! It really is a great piece! Thank you!

Hard to set up and connect to Wi-Fi instructions are not detailed for the average person. Would not recommend. Replacement ink cost as much as the printer. Returned to Best Buy

A really good product, I recommend any HP products.

Perfect for a quick home office didn’t think twice when I saw the price!

Great price and great price. Beat Buy always has the best deals and deals.

The printer did exactly what I expected. I did not require any high fidelity product ie. speed.

we are very pleased with this printer. works excellent and good wi-fi connectivity.

Replaced an old HP printer. It does what we need it to.