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Customer Ratings & Reviews

Your price for this item is $79.89
The comparable value price is $109.89

Customer reviews

Rating 4.3 out of 5 stars with 461 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers love the DeskJet 4255e printer for its excellent print quality and overall performance. Users find it easy to use and appreciate the simple setup process. The printer's connectivity is quick, and its compact size and design are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 461 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer works wonderful compared to my old one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it much since purchasing but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, takes up little space 1111111111111111

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SCAMED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use HP help to add printer to computer. HP HELP messed up my computer and printer. And printer HP 3000 and then printer 4255, Full story...HP asked for money to update drivers. Asked for debit card and within minutes HP used my card for scam and purchases out of state. WILL NEVER TRUST HP OR ANY HP PRODUCT AGAIN......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was delivered as expected. Easily set up, came with ink as well. Cost was not bad at all compared to other places.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love the new printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is fast and has crisp quality on photo paper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible support = not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over six hours on the phone as the provided ink cartridge failed and then the printer would not complete set-up. We literally had ten phone calls to get the issues resolved. We were disconnected abruptly on three of the calls after long hold times and in the middle of troubleshooting. Printer seems OK but woe to anyone who has a setup problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    needed computer "GEEK" !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like getting computer "GEEK" needed to set up ref, WIFI to my system which I didn't understand. Salesman should have explained !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went at the highest level, very pleased with the service, very good and high-quality product, I recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not satisfied with my purchase. The printer cord doesn’t securely connect to the printer. It disconnects at the slightest movement. Also, the response time to print is a little delayed. However, it was economical with a $10 reward discount.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and good price. I’ll recommend this store

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New Wi-Fi printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing very well -I haven't had long..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated to setup Don’t like that it doesn’t have a paper tray.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service and products always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service is above par. Their products are so affordable, Good quality and very long lasting. Case in point I bought a Samsung tablet in 2019 and it’s still Top of the line and I cannot buy a new one cause this one refuses to die. The printer is so easy to set up and the help techs are always ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MoodyA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having ink tanks rather than ink cartridges is a huge plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst printer I have ever had. Double sided pages have to be turned over manually. Entire page doesn't always print. Does not hold enough paper. Would definitely return if it wasn't past the return time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Printer went after 10 years so I went immediately to Best Buys website. I saw this one on sale checked out the features,specs and reviews and decided to buy it. So far so good, it works well and does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for myself at home. Great to be able to scan and send docs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can’t use it. I can’t hook it up to wi Fi I don’t know how

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer only works well if you purchase the ink and paper from the company that sells it.

    No, I would not recommend this to a friend