Customer Ratings & Reviews

Avoid this product at all costs! For a BRAND NEW HP printer, this is a sad item! Sure, it will print on both sides, but for 15 years, I have NEVER had to manually reinsert the paper to print on the other side! WORTHLESS!

printer is good, and works good, the ink very good to installed.

I am very happy with my dell laptop. It was just what i was looking for .

Printer never really worked for me. The GEEK squad was at my home and did what they could but when they left couldn’t print. I was very upset about your return policy of 14 days and received a gift card is $45 dollars for something that never worked for me. I don’t plan to ever make another purchase with you. The Geeks couldn’t even get here for 14 days so I have lost more than half of the money I paid. Bad business will have to go to Amazon now. .

The color ink that came with the printer did not work. With theses "e" printers it will not print if the bad ink cartridge is in the printer. I had to take out the color cartridge in order to get my black ink to print..... annoying

Not what I expected not wanted though priced right

I LOVE EVERYTHING ABOUT YOU GUYS. YALL SERVICE IS VERY EXCELLENT

Garbage. Worked once now it won't load paper. Waste of money, get a better one.

Please note this machine only uses HP ink. Other brands will NOT work.

Sorry I purchased this particular model. Have to keep shutting it off and turn back on for it to operate properly. Can't load but so much paper to print documents.

Replaced my old epson printer for this one and can say it’s not worth it . I regret purchasing this particular unit . Way too slow , always having connection issues and can’t even print multiple items without it stopping .

Lordy, lordy, what a piece of junk. Despite 2 hours on the phone with Geek Squad, I never could get the wireless feature to work so had to cable it to my computer. Never could get the scanner to work at all. By the time I installed my second ink cartridge, the dang thing would not print the upper left corner clearly no matter the size of document or image. Three months later it would no longer print, period.

This printer has wi-fi connection issues. It can't seem to maintain a connection.

Installing a paper to print a document should be easy right? Not this printer.

Don’t buy this model. Flimsy. Very difficult to change ink cartridges. Every time I do print preview, excel crashes. Printer must be on. Spend more for a model that works better.

I could never connect to my wirefiI am returning it to HP today.

I am EXTREMELY disappointed. This product does not have automatic duplex printing. You cannot print on both sides without taking the paper out and entering it again and hoping you do it right each time. The whole reason I bought this printer was to make printing/copying faster with the feed in trays. By trying to upgrade to a new printer, I ended up losing a basic feature that my other printer had for a quarter of the price. Now there is no way to return so they got their money and I have to buy a new printer.

Sorry but its too hard to print always having trouble to print, its too late for me to returnit , Not easy to use , every time that I want to print something the same issue,

Printers have gotten easier and easier to use as the years have gone by, and the HP DeskJet 4255e is no different in that aspect. Setup was pretty simple using the HP app (I am on iOS). Plug the printer in, hold the wifi button so the printer becomes discoverable in the app, and then the rest is straightforward. I was able to configure the printer via the app, which is honestly not that user friendly and pretty slow and not optimized, but at this price point, not expecting perfection in speed of app management. I really love the quiet mode feature on this printer, without it on, I feel that it is too loud when printing images or text with images and starts to shake my drawers. But quiet mode, it eliminates most of the noise and almost all the rocking of the printer, and it still prints fairly quickly and in good quality for most applications (wouldn't do it for a picture on picture paper for example). One thing that I do not like is that the way it loads paper. You have to load the paper from the rear into an auto feeder and your paper sticks out about 6-7 inches and requires a little more depth since it sticks out in the back with the feeder out. I wish it was a tray method of loading paper to be more slim and easy to use. All in all, it is a solid printer that has had no issues connecting to a MacBook, iPhone, Windows laptop and computer and printing good quality printouts in a quick and easy manner.

Tried to set this printer up with wireless connection to my PC and discovered it will only connect to a 2.4 system. My home wireless is 5.0. Could not get it to work. Returned for full refund within 10 days.