Customer Ratings & Reviews
- Model:
- 840G3-8-180-W10P
- |
- SKU:
- 6389852
User rating, 3.6 out of 5 stars with 51 reviews.
3.6(51 Reviews)- 35 Answered Questions
Customer reviews
Rating 3.6 out of 5 stars with 51 reviews
(51 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.0
Rating 4.0 out of 5 stars
Rated 5 out of 5 stars
My granddaughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my granddaughter, she wanted to do videos for school projects and she loved it.
I would recommend this to a friendRated 2 out of 5 stars
Not too happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer came without the webcam even though the specifications said it was included.
No, I would not recommend this to a friend- Cons mentioned:Webcam
Rated 1 out of 5 stars
No webcam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No webcam, just a black plastic instead of a webcam.
No, I would not recommend this to a friend - Pros mentioned:Good conditionCons mentioned:Connectivity, Keyboard
Rated 5 out of 5 stars
Excellent Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was in perfect condition. I am very picky and could not tell it was refurbished. Came with a brand new power cord. Came with Windows 10 Pro. Easy set up from first power up. No other software is included. I like that no other software was preloaded. It makes startup so fast every time. Computer is very quiet, fast and just like new. Very pleased with purchase. The keyboard does NOT light up as advertised. From what I can tell it’s simply not an option. So if this is an important feature do not buy. I do use external monitor, keyboard and mouse. Monitor hookup does NOT have HDMI. Wired and wireless capable network. I am using laptop at my insurance office and it’s my fastest, nicest laptop so far.
I would recommend this to a friend - Cons mentioned:Keyboard
Rated 3 out of 5 stars
First Impressions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be functioning properly, it has a camera and the keyboard is backlit...but it smells weird and in person it's kind of cheap/clonky feeling. The keyboard isn't clean, which bugs me a lot, there's "stuff" left over from the prior users which I would have expected to have been thoroughly cleaned. Keeping it, since I need a PC for a specific purpose, and the price was right, but if I'd been shopping in person I would not have purchased it. There's a teeny bit of scuffing on the bottom which is totally fine, the top looks brand new...but I can't get over the grungy bits around the keyboard. I've purchased several refurbished/renewed products from Best Buy and Amazon in the past, and they were all totally clean, which I think is why I'm so bugged about the muck, which I will see if I can clean up myself, and I'm hoping the sour plastic smell will disappear once it's been out of the box for a while, otherwise I'm going to have to return it.
No, I would not recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
excellent laptop value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the pricepoint I love this laptop!! fired up out of the box, connected effortlessly to the home network, found the printer and was up and running in about 10 minutes. Great value, somewhat smallish but that is to be expected with the 14" screen, I hooked up a larger monitor and use that for viewing. Might add extra ram but so far all is well!
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good and swift, runs fantastically gotta say, the finger print scanner isn’t always reliable, but that could be the fact I didn’t set it up correctly or clean. Other than that it’s a wonderful purchase given the Amy of money I spent on the laptop thank you.
I would recommend this to a friend Rated 3 out of 5 stars
Its either good or bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my wife as an early Christmas gift. It arrived in excellent condition along with the external hard drive purchased separately. However... It will not recognize Rosetta Stone. The DVD player knows its there and the computer will say Rosetta Stone. But it will do absolutely nothing. The other thing is. Im pretty sure the advertisement said there was a built in camera for video chat. This is not true.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good Laptop For A Reasonable Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been a great purchase. It works much better than the Samsung I had bought previously. I like that I can hook up an additional monitor to it as well. It runs smoothly, and I am glad the touchpad also comes with buttons to help me grab and move things, as well as to right or left click on things.
I would recommend this to a friendRated 4 out of 5 stars
Hp
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was like new and delivered promptly I would recommend this item
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Refurbished Isn't That Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing its job as a cheap laptop I can use for work.
I would recommend this to a friend - Cons mentioned:Keyboard
Rated 4 out of 5 stars
No backlight for the keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop; it runs smoothly and greatly handles Minecraft (a definite plus). Sadly, like others have said, it is advertised to have a backlit keyboard but that is not actually present for this laptop. I very intentionally looked for a laptop with this function, so that is the only downside in my opinion.
I would recommend this to a friend Rated 1 out of 5 stars
Not happy with purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop on BestBuy.com; fully knowing that it was a refurbished unit through a third party vendor. Prior to selecting this unit, however, I had viewed the specs of the over 80 plus HP 14" laptops listed for sale. This item had the best specs advertised within my price range; yet it was also highest priced one of those 80. I chose this unit because of the advertised specs, especially for the stated screen resolution of "1920x1080 (Full HD)". However, when I opened the box it had the wrong power cord included. (The physical size of the end coupler on the power cord is twice the size of the opening on the laptop. I called the vendor right away, placed on hold for over 5 minutes, and was then assured a new power cord would be mailed that day. (They did verify that my order purchased via BestBuy.com was in their system.) Never received the cord or any shipping tracking number, via email, like promised. I call one week later, placed on hold for over 5 minutes again, to then be told the power cord had been on back order, but would now be shipped to me that day. Waited for it another whole week but never received it or any tracking info, via email, as promised. (My email address was verified with them each time.) In the mean time, I purchased a power cord of my own locally; adding an additional cost of $35 for me regarding this unit. Then when the laptop was booted-up, it does not have the screen resolution of "1920x1080 (Full HD)" capability that I had paid extra for. Rather misleading in their advertisement because: tho it does have the 'Intel HD Graphics 520' card installed and the latest driver (11/13/2019), the laptop's physical display is not capable of displaying that advertised resolution. Well below it in fact. Sorry to say, the integrity of the third party that's advertising these refurbished computers of theirs's on BestBuy.com is not up BestBuy's reputable and dependable standards. (HP does make great laptops however.)
No, I would not recommend this to a friend- Cons mentioned:Dull
Rated 3 out of 5 stars
It’s alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is low and the fn keys are annoying to use and it’s pretty dull
No, I would not recommend this to a friend Rated 2 out of 5 stars
task bard
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased the laptop for work because i have a training in April and i was not using it but I decided to turn it on to be verified so i will be ready but it went to update and every since the update i was not able to used the taskbar.
No, I would not recommend this to a friend- Pros mentioned:Easy setup
Rated 5 out of 5 stars
The best bang for your buck
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Easy to use and set up, and has more space on it than you think.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
MariaT
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Meets all my needs and price is right!
I would recommend this to a friend Rated 4 out of 5 stars
Rate to continue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product , however once i complete setup and get some usage I will be able to rate more thoroughly
I would recommend this to a friendRated 1 out of 5 stars
Bad buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for one year and it’s does with any longer… hardware crashed
No, I would not recommend this to a friendRated 5 out of 5 stars
10/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great operating system. I would recommend to any of my fellow students.
I would recommend this to a friend