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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 223 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the ENVY Desktop's excellent performance, ease of use, and ample storage as significant strengths. Many appreciate its compact size and quiet operation, while some found the power button placement challenging. Positive feedback also highlights the fast SSD and straightforward setup process. A few users noted some difficulty with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 223 reviews
  • Rated 5 out of 5 stars

    Hp Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! This is my second HP computer to replace the older one that served us well. Loving the i7 processor. Super easy use and set up.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    No operating system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paid a ton of money for this computer last month for my business and finally got to turn it on: no operating system. A few days past return date, but I literally just opened the box a few minutes ago.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      Thanks very much for your review. I'm sorry to hear that the computer did not meet your expectations. We always aim to make our customers happy, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.

      Alexis
      HP Care HP

  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great ready to go desktop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a bit overpriced, I would say this desktop has been one of the most beneficial purchases I have made. Having purchased it exactly 2 years ago. With a 1tb ssd, single slot 16gb ram, and intel core i7 11th gen this computer has reliable quiet and very aesthetically pleasing. The many usb type an and the on type c has been a wonderful experience having so many usb ports both front and back. As well as a sd card reader and headphone jack, this computer was a dream for my photography work. With built in WiFi it made everything even better. Inside there’s a slot for a 3.5 inch hard drive which I gladly used. Definitely recommend this but try to get when there’s a discount if you can

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Ssd

    Rated 5 out of 5 stars

    HP ENVY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for about a month. 5 star review for now. Quiet. Easy set up. I am using two monitors. I do not like windows 11. Some of my sights will not show checkout, or certain buttons. Personalizing the desk top colors will improve certain sights. This computer quickly boots up. No problems with the computer so far. I can recommend this computer for home or business. I am using Adobe projects with it. Plenty of RAM for what I am doing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Ssd

    Rated 4 out of 5 stars

    Happy with new PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC checked almost all my boxes. I was looking for 16G of Ram, 500G+ SSD Drive, Intel I5 or greater, Win 11 and under a $1K price point. I would have liked an optical drive and a better graphics card, but I could get by without them. The only thing I didn't like was the wireless keyboard. I found it too small and the tactile response was not comfortable. Setup was surpisingly easy. It connected to my router and NAS easily and I was up and running in a relatively short time. I had expected to take a couple of weeks getting all my software moved over before I fully switched but I was using the new PC exclusively within a week.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Ssd

    Rated 5 out of 5 stars

    Nice general use computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my usage. I am not a gamer, so did not need the mega power machines. Nice compact size won’t take up so much of my desk. Super quiet and all the build that I need with the i7, 16GB ram and 1TB SSD. Mostly do home computing and school work, so again, all I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 4 out of 5 stars

    Really good tower

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast. Easy to set up. Haven't had any problems yet. Four stars.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Fast computer that we are happy with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ENVY is very fast and has plenty of USB and other ports for all our accessories. It comes with Windows 11, so that takes some getting used to. It does not come with a DVD drive, but if you purchase an external drive when you purchase the computer, the price is very reasonable if you feel you still need a DVD drive. We had the Best Buy techs set up the computer and transfer everything over from our old computer, so that was super easy. They also eliminated much of the bloatware for us. Like others have said, it doesn't have a dedicated graphics card, so if you are looking for a gaming computer, this may not be right for you. The games we play aren't super graphics intensive, so it meets our gaming needs just fine. We have been very happy with our purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    An excellent buy!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a developer, I work with a lot of graphic files and can't say enough good things about this computer. It is reliable and lightening fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Review of HP ENVY Desktop computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Small, sleek, and fast. Easy to set up. I would recommend it to anyone looking for or needing a new desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    A Sleek, Quiet, and Simple PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got rid of my Dell PC that I had for about 7 years to give this baby a chance. What an upgrade! It’s quiet, fast, and has a sleek design that’s more compact than my last computer. It was also very easy to set up, and get acclimated to. It feels like I never missed a beat with this switch, just made my PC experience even more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Ssd

    Rated 5 out of 5 stars

    Great value in a basic business PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is a great business computer. I use it every day in my work from home job, and it runs like a champ. The SSD is so fast compared to the mechanical HD in my old system. Between the fast drive, fast processor, and Windows 11 I can be fully booted and ready to work in less than 2 minutes. I do not game, or mine crypto, or stuff like that, so I can't comment on performance in high stress situations. But for things like Zoom and Office it is a great machine for a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Ssd

    Rated 5 out of 5 stars

    Excellent Desktop PC for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this HP desktop PC. Excellent speed and a full TB of solid state memory. Plenty of USB ports and a nice compact size. It's the top rated desktop PC on Consumer Reports and I can see why. Best Buy was easy to use and it was delivered in two days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP ENVY - Desktop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older machine and I'm very happy with it. It was very easy to set up and get started. It has more power than we will ever use but why not? The hardest part of the transfer from the old to the new computer was the old one took forever to save all the data. (I'm talking about8hours or so). The new one took no time at all to upload the data. (I think it was less than an hour). I can't say enough about how happy I am with this and that it also came preloaded with Windows 11. If you want a desktop, this is an excellent choice. I also think it's an excellent quality for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Ssd

    Rated 5 out of 5 stars

    New computer tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been lookong for a tower to replace the 10 year old one we had. The salesman was very helpful and found us this 1TB ssd tower. It was easy to set up and is super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer, fast & reliable!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this computer, its so fast and I really cant function my daily remote job without it. I would buy this 10 more times!! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    New desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access to ports front and back. Pretty fast and plenty of storage. Haven’t used that long yet but I’m happy with HP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP-ENVY Desktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Powerful. Easy setup and ease of use. Windows 11. Tons of storage. Only con was didn't realize didn't have a DVD/writeable access setup withing the unit. Never looked for it. Had to but an external unit and use a USB port, to which it works perfectly. So it's all good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PC purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for PC - no issues - we use it for our office and it has been a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Predictable reliability and performance from HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quietly, fast processing, does everything better than my old i5.

    I would recommend this to a friend
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