Customer Ratings & Reviews

Best costumer service, best products , best quality, Best Buy. Whenever I need to buy something my first option es Best Buy, easy process. I just got this printer, I love it so far.

I'm rating this one better than the 9015 that just gave up on me after almost six years. I'll say that the build quality is much better on this one. The paper tray on my old one started falling apart on the old one in its first few months. The new one at least feels more solid--albeit, just as iffy to get everything to fit together.

The installation process was quick and the print quality is excellent. The printer’s speed is also a plus.

Works as expected, it’s nice and compact, while still providing copying and printing from the glass or through the feeder and scans well. It’s not super fast, but for your own personal home office it does the trick just fine. It’s not slow. I had an older model, and am pleased with the lifetime and benefits of it so I purchased this new one.

This is the best printer/copier/scanner I have ever owned in my 50 years working for myself. I can't say enough good things about this unit.

Bought it for my wife’s home office, she loves it!

Excellent product for home office print. No issues yet. Happy with purchase and highly recommend. Note: Little noisy when printer is warming up. Not bothered though.

Not the easiest to set up as I have two a different scanner printers for two different locations sit it was confusing to have both apps but it is up and running and works well.

Currently working as it should. Prints dark as we'd hoped (which was in stark contrast to last printer which only printed in grey scale). Very happy so far, but also only 1 month into its use.

While the set up by Best Buy took longer than originally promised the printer is working well and accessible through out the home. THANK YOU

Loved the fact that has a USB port on the side that is easily accessible for saving scans to. Easy to set up.

Hard time connecting the printer with instant ink. It connected to my iPad and phone (Apple) but would not connected to my deck top computer (windows) for several days of working with it.

Performance exceeds expectation and easy to install.

I love the printer works great it’s fairly quiet does what I need it to.

It is a little loud while printing even on quiet mode. But that is my only complaint.

Nice portable printer. Clear print work and easy to install.

Love this printer ,fast ,reliable and makes my life easy at work..

Very nice printer for price. I have had no issues with it at all.

I am very pleased with our new printer and its ease of operation. It also is very quiet and moves at a good clip.

Really great printer one of the best printers I ever had and Prince really fast