The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,542 reviews
Rated 4 out of 5 stars
Good after complicated setup
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The HP 9125e printer works very well once one has struggled through the setup procedure for installation without committing to an HP supply contract.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed. HP not what it used to be. Had trouble installing software, printer worked for a while then in the middle of printing it stopped... had HP chat tech online for an hour to fix, he/she just made a mess, had many different printer devices loaded(?) nothing worked then lost the connection...I think they hung up! I deleted the mess, installed the printer again. Printing worked but three days later scan software had to be loaded...why? should have been done during install. Instructions are terrible, manual is a joke for a manual. I printed confidential stuff so how can I return this piece of junk now! $200 wasted!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Constantly giving connectivity errors. You cant use a direct printet cable because there is a sticker covering the port that says that you must use wifi. I currently have an error that says “printer setup incomplete”. Which points to the printer having some sort of cloud services and not being registered. Even though the printer somewhat “worked” previously. This is the most complicated printer setup that I’ve done and I’m an I.T. technician.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This all-in-one printer is way faster than i expected. Makes printing and scanning a lot easier. The integration with HP Smart App makes it seamless to use all functions through a smartphone, tablet or PC.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had nothing but error after error when I tired to install. I still can't register with HP to this day, gives me error after error. I tried using 3 different emails. They dumbed down the installation to the point that if you have a SINGLE PROBLEM, there is no answer as to what to do. Go to the HP website. but you can't, because if you are not registered, you can't get customer service. The printer paper tray is a very poor design. It's difficult to remove it to fill with paper -- because of the weight of the printer! I have to Lift the printer up at the bottom while I try to remove the tray. I feels chintzy and poorly made. the same goes for the printer cartridges. There is no "snap: to let you know that the cartridge is seated properly - you have to wiggle it in and hope it is seated. It's almost like the plastic they used is soft, and a little Malleable, which, I think, over time, will cause a failure of the cartidges as well. This should have take 15 minutes to install (& I am computer literate). It took two days to get the printer to print anything. then it printed a test sheet on every page I sent to the printer, or just plain did not recognize the printer. I got around it and finally got it to work -- but still cannot register on the HP website. I hate it. I hate the software which locks you into them counting the sheets you print, and then they was to ship you ink on a schedule. The problem with that, is it interferes with some software programs for photos and eliminates printer options that I KNOW I have, because sometimes you are not offered to "use the printer dialogue" to print. I hate it.
Oh, and the printer is an HP OfficeJet Pro 9125e Wireless All-in-One Injet Printer with 3 Months of Instant Ink Included with HP +White (but I could not use that, becasue the hp website won't allow me to register). I'm going to return it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a lot of problems with the 9120e, well so far so good. but I had an 8710 same brand and no problems at all.And so far I had to call about 3 times to get the problem resolved..