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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens Monday at 10 am
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Customer Ratings & Reviews

$219.89
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The comparable value is $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1542 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,542 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer does all that I need it to do. Happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Printer is louder than anything in the house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no printer on earth that is louder than this. The noise level of this printer is insane. It literally sounds like a factory inside it when it starts printing and adjusting. I will be getting rid of this junk its beyond irritating. Not sure how hp thought this was an okay product to release. Trust me, it really is that loud. Do not buy this. They need to remove this off the shelves.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Printer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect!! Compact enough to not be over powering on the desk top.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I've had better printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP office jet pro went down after 6 years.it was great.So I stuck with HP and got another newer one.Not impressed.it took forever on initial set up to wifi .the catching tray is trash.im not a fan of this printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    joses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this printer at our job. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Adequate at best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to do a pros a cons list, but I cannot think of any helpful pros. My biggest pro is that it can hold a lot of paper at once. Cons: App is miserable. AirPrinting does not always work. Difficult to print if you cannot print via the app. Barely used, and I already had a difficult to remove paper jam. Print and scan speed are extremely slow. Ink consumption is aggressive even when using “draft” print quality. If you can get this for $150, it is fine. Otherwise, this tier is not worth it. I wish I would’ve spent the extra money and got a printer that scans and prints at a much faster speed. A Brother-branded printer would’ve been a better choice for me had I had enough time to experience all of the downsides with this HP all-in-one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cost more than the printer- and runs out quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better buy all of the replacement inks right now as we have had our printer for about 3 weeks and already need new ink- which only cost another $150. Also, to improve their profit on the same- you can no longer print with just a black ink cartridge- had to replace all 3 colors, despite only printing in Black and white- I have bought at least 15 HP computers in the past 13 years and 7 printers- but on this I feel like I was scammed compared to past printers I have bought. I guess it is time to check other companies out since the one I have always trusted is now in the scam business too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s HP. It works well! All four functions useful!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer! Love Best Buy! I hope to keep it for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Replaces an earlier model HP. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to set up. Good control of printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer.Fast Print and scan.Customers service awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well Pretty easy to set up after a call to the HP help desk

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality printer, perfect for your small business or your home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. We had this installed for our new medical office. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new HP printer. It has ALL the features I'm looking for. But, just like any other printer I get, there's issues with multiple pages feeding at once every now and then

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small Control panel poorly designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great choice for someone who is elderly and technologically challenged. I bought this for my mother and the small control panel is difficult to read and navigate. There should be a simple print button but instead, you have to hit the right spot on the panel or you’ll mess up the settings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, easy to use. Excellent purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a Satisfactory Replacement Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced by old HP 8610 which I loved but was beginning to slow down. The 9125 is not as asubstantial ... more plastic, the feeder on top is finicky in how paper is placed, and the digital panel is not as simple. But I needed a new one and wanted to stay with HP ... and as close a model as I could find.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer but ink runs out quick it does great print work

    I would recommend this to a friend
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