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Customer reviews

Rating 4.2 out of 5 stars with 1542 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,542 reviews
  • Rated 5 out of 5 stars

    Cartridges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one had more convenient cartridge replacement in terms of the actual mechanics of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it does a job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has poor quality in color repour a job of copy B/W is good and does many jobs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it has a much smaller footprint than my old 8620 hut i preferred the 8620's document feeder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great from anywhere in the house, phone app and all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaces our previous HP printer. so far works like a charm. lets see how it handles the taxes forms!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9125e

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, however ink hard to put in. Wish the tray opened automatically to catch printed items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, im just concerned about how long the ink will last, we will comment again after 3 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecellent printer. However a more detailed manual on the operation should be included.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Worked well for about two weeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this printer for about two weeks. Now it has blocked our phones. We are still able to print from our laptops. Hp support is no help. Frustrating.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi RitaR,
      Apologies for the bad experience.
      We'll like to help regarding printing from phones.

      We'll suggest updating the Printer firmware:

      Update Printer Firmware (via Control Panel):
       https://www.youtube.com/watch?v=HDzj0LkNIPY

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 5 out of 5 stars

    Multi-functional a lil day everday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I used a HP Printer and I found it to be very versatile in use. I love the fact that it is an all in one. I don’t have to have a printer, a scanner, a copier and a fax machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perplexed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having problems integrating this into my system. Called the Nerds twice now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP office jet pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst printer I’ve owned I will never buy HP again. The printer is always offline when I try to print, you have to have a subscription to print, and it takes forever to print.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, no issues learning about the system - signed up for the instant ink program to see if such is cost effective for me. this is a big unit so you will need the space to place such on where ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic printer. Needed one with a printer tray, and this one does the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the best!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this printer was very quick and it is very quiet! I am very happy with her!!1

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and Switch - Not Compatible with Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy this printer. It is not compatible with the Windows 11 upgrade. I cannot believe it is still being sold. The update went into effect two days after the return window closed as well. I bought it only a few months ago. Here is a list of supported printers https://support.hp.com/us-en/document/ish_4839960-4840167-16 Check here for compatible HP printers - what a rip off!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does front and back printing very awesome and when you get the HP plus service the printer will let HP know when you need ink and they will send it out to your automatically so you will always have it.. just awesome nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not at all user friendly.......Scanning is difficult .....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is extremely slow spooling and printing. Also, paper tray does not fully secure paper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer for small businesses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite printer all around! It works well with Mac devices and I love the HP print app.

    I would recommend this to a friend
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