Customer Ratings & Reviews

Worst printer I have ever owned. Every time we go to print we have to troubleshoot. Connectivity problems, our "Out of Paper" problems. Can't get past this one, but can copy to the right size.

I experienced a lot of difficulty getting this HP printer to work with new HP computer. No directions and needed support. The touchscreen is too small to use. Shockingly, HP Smart Print no longer has an app to send a fax. A big step backwards from prior printers.

I wanted to love this printer. It replaced a previous HP workhorse that performed well for over 10 years. The input paper tray has no positive backstop to keep 8 1/2" by 11" paper snug for feeding. The design relies on a sliding paper tray that is supposed to remain tight with simple friction and the weight of the paper in the tray (HP's support site's own guidance for this problem.) I experienced regular misfeeds and pages. A control button to expand the tray to legal size also crunches the edge of the paper, damaging it. This design flaw is shameful. Returning this printer immediately. I was otherwise happy with the size, features, and price, but if it can't reliably print...

This printer is smaller than my previous HP and it seems to be faster with the scannig.

Very happy with my new HP printer. Hp products have always been my first choice in printers.

I would give this 0 stars if I could. What is the point of it being wireless if it turns off every 8 hours and you have to walk to the other room to turn it on, come back, try to print again, have it still appear as offline, walk back and try again, and repeat... Returning this.

Is great for home and office use. It performs exactly like HP claims it does. I would recommend it to anyone.

Very noisy. After one month it stopped working. The print Doctor website did not fix the problem . I even paid for a phone call from a help desk but the call did not come that day. I am ready to return it.

Great for my small business. I was able to get on the HP ink replacement plan. I love it.

It was working great for a few months. Now it only works if I unplug it and plug it back in. Everytime I have to print something, I have to do this. Quite irritating. It’s not even a year old.

Just purchased, so far so good! Really like the ink subscription option

Display is difficult to read. No instructions included.

I have always had HP printers and they have been great. Apparently for this model the paper tray design is flawed in the fact that it doesn't recognize the paper size and for each page to print, I have to hit continue. I have tried troubleshooting and nothing has fixed this. Unfortunately it worked fine for the first 20 days or so and so I have missed the return period.

Got this for my home office. Works great, i can easily scan multiple pages and send to my computer.

Prints great but the wireless setup is the most difficult and frustrating part tonthis printer….even used the geek tech support but couldnt set up for wireless Mobil use…. Had to return this printer before i end up throwing it against the wall!!!

I love this printer and Instan Ink. Awesom awesome awesome

Excellent printer, does everything as advertised. I got a great price as well with great service.

Setup was easy and hassle free, works great! Ink and paper are flawless.

Excellent printer and qualifies for Instant Ink. Paper tray a little small for big jobs.

I do not have dedicated wireless in my office so I was concerned about printer to comoutwr connection and the ability to connect to InstaInk. I was told both would be fine. Now I need ink, I cannot connect to InstaInk and have been told my HP there's nothing they can do after a total of 3 hours. The print quality leaves wavy lines if printing a big block if color. Only thing I like is 2 sided scan.