Customer Ratings & Reviews

That's right officejunk is the correct name for this printer. Like the other one start reviews this is the worse printer I've ever owned from HP and I've been using them for decades. I just have read the other one-star reviews. Constant error, which I've been able to get around but now it will not and cannot print envelopes feeds them and crumbles them and then jams them. I'm going to have to find another printer to buy as this is not working.

The Bust Buy staff were very professional and helpful in this transaction.

Excellent performance. HP is my favorite for computers and printers.

Over all HP 9000 model is just good. Robust. Good for almost everything.

This printer works great until the time comes when you need new ink cartridges. 150 for the full color and black ink cartridge, and guess what? You can only use their brand. HP is a joke.

Did not enjoy this printer. Every time I tried to print it pulled multiple sheets at once and the tray is terrible

Great printer. A lot of set up - glad I have Geek Squad. The Tech was awesome!

I tried to return the printer never having opened it, but was told that I could not because Best Buy has a 14 day return policy. If these are your terms, so be it, but I doubt if I'll ever make any big purchases from Best Buy again. I'm not saying that I will never shop there, just that with such a limited window for returns, I'll likely make larger purchases elsewhere.

This is, without a doubt, the worst HP printer that I have ever owned. It claims to be established in my Wi-Fi, but yet will not print from mt laptop, iPad or phone. I printed out a wi-fi network test results and it says that more then one Wi-Fi router has been found that matches your Wi-Fi network name SSID, Says to change SSDI name and password to correct. FIOS and I did this, changed these things in the printer setup, the printer claims to have thewifi set up, but continues to use the same excuse to not ptint. I purchased this printer less than 90 days ago and it is useless.

Works very well. Needed Geek Sguad to set up WiFi access.

Very very slow to print anything and I would it recommend this printer to anyone.

I been buying HP Printer for many years and still do till this day.

We have used the same HP printer for the past 6 years replacing it every couple of years. For the price and purpose, the quality was always exceptional until this specific model. The scanner freezes up at least 2-3 times a day requiring us to unplug the printer and shutdown our computers. The paper seems to jam really easily so we have to be very careful with how much we put in the tray at a time which then requires frequent re-filling.

Unable to complete setup. Had to pay geek squad$125 to install scanner drivers and inlcon

Excellent printer at a great price! Does everything it’s intended for.

We love the printer, the technology advances are great.

Will not stay connected to my HP Wireless desktop computer so i can print from it.

Printer was very difficult to connect to wireless.Took hours

This printer should not be sold by Best Buy - the paper tray is poorly designed and so it frequently jams. I wanted a basic home printer / scanner and this one had good reviews and I'm not sure why. I see on the HP website that many people complain about the paper tray. Buy a different printer. You will not be sorry.

Ordered online for pickup. Ordered 9125e. Friend picked it up as I am disabled. Receipt says 9125, but the box and the printer say 9120, the older model. This one does not have duplex printing.