Customer Ratings & Reviews

Use for dmall office setting...holding up well so far..have used every aspect eithout sny glitched

I recently purchased the HP OfficeJet Pro 9135e, and was greatly disappointed in HP. I researched almost every printer brand and settled on an HP brand and model based on HP’s reputation (I previously had the HP OfficeJet Pro 8600 which worked flawlessly for several years) and the 9135e model was on the higher end of the inkjet models. Unfortunately, this was both of these assumptions were incorrect. First, the first model I purchased both had a paper jam during the setup and could not complete the setup due to an error within the devices software. Frustrated but not dissuaded, I allow for a little grace for HP and returned the unit and exchanged it for another unit of the same model. However, encountered the same sofware error on the second device. This is disappointing in that I have to assume feom having the same issue occur on two different HP devices of the same model, that HP knowingly sold devices they knew had software issues, and assume they expect the customer to spend hours of their time ( instead of HP fixing the issue) to call the customer service to figure out how to solve. Appalling!

Works great & easy set up. Perfect size and fits well on my desk.

Great product at a reasonable price. Used in my home business daily.

great software, great scanning capability, easy setup and controls with hpsmart app, highly recommend for home and small office use.

the paper trays are large enough to hold adequate paper one tray for letter size and the other for legal

Excellent printer, fast, clear print, vibrant colors. Excellent scanning and copy feature capabilities. Will recommend this printer anytime.

I purchased an HP printer that failed to operate properly within the first month. I contacted HP Support and spoke with several agents, each offering troubleshooting steps. I followed all instructions, but the issue remained unresolved. HP approved a replacement, but required me to return the faulty printer before sending the new one—leaving me without a printer for over two weeks. When the replacement arrived, the enclosed instructions stated I needed to transfer the printhead from the original printer, which was no longer in my possession. After multiple calls, HP agreed to send a new printhead. Unfortunately, the printhead arrived with setup ink cartridges that were incompatible with my printer model. I contacted HP again and was transferred to another agent who required visual confirmation via my phone camera before approving shipment of the correct cartridges. I complied, and was told the proper cartridges would arrive in approximately one week. From initial purchase to first support contact: ~1 month From receiving the replacement to awaiting correct cartridges: ~1 month+ To maintain printing capability, I purchased a lower-cost HP printer independently. Summary: The warranty and support process was lengthy, disjointed, and unsatisfactory. I encountered delays, contradictory instructions, and repeated escalations. I was unable to get the replacement to function. It sits in a box, and I now use a competitor's printer which works wonderfully.

Have been using HP instant ink for many years. You must use HP printers. The drawback is when HP discontinues a printer model, they take it offline, and you must buy a new model. Having said that, it is still cheaper than buying ink for a non instant ink printer, and the new ink comes in the mail.

works great and easy to install for home use with a Mac

Great printer - fast, clean copies, easy to set up and scan.

Replaced prior HO model and it was worth it. Easy install great printing quality - faster and crisper.

As my HP printer was over 9 years old…still printing and scanning, I decided to upgrade and not sorry, Love the chrisp, sharp printing.

very satisfied so far. But, the printer is noisy.

It’s not easy to link it to my email in order to scan documents directly but that may be because I’m not tech savy. The print quality is excellent

My husband left me in the history before having our daughter to buy this printer. Why? Idk everyone handles stress differently. It’s a print out probs things that being said use your work printer and save money on ink. Scans things well.

Had a Brother MFC9330 CDW for 10 years. Worked great for 8, then not as good for last two. Always wanted to clean drums and other error messages. Scanning worked great. Purchased this HP to replace. Printing is fine, slower than the Brother by far. Scanning documents, especially multipage documents from the HP feeder doesn't even come close to the Brother printer. Brother is superior by far. The feed to the HP always takes documents in crooked. Brother was always straight. The only reason I didn't continue using the Brother is that the replacement part/parts to maintain the unit (after 10 years of use) was nearly the price to purchase this HP. Anyway, HP is just ok. Brother was way better.

Outstanding printer. Very easy to use and love the scanning feature.

In love with my new printer. HP always surprise me Easy installation, the best quality.

Not easy to setup. I can print but that’s all. Can’t scan.