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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,579.99

Customer reviews

Rating 4.5 out of 5 stars with 210 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the overall performance and processor speed of the 16" 2K 144Hz Gaming Laptop, appreciating its design, portability, and power. However, some customers have expressed concerns about the battery life, fan noise, and heat dissipation. A few customers also noted the weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 210 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah. What a frickin computer man! Buyin another for my son for his bday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok . good price in relation to quality . …………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No title needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small ssf form . Hp didnt show what soze before. Pirchase even with 30.different version of same model

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mhoward

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good but having trouble installing some apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience for the price point and good video quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery dead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is pretty good.The battery, on the other hand does not hold any power.I have to keep the plug on the computer if I remove it.It shuts off so I gotta take it to the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is decent, plays the few games i do play with out an issue, so far its been pretty flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves her new computer. Exactly what she needs for school and her career.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Omen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent …. Very good ….recommended ..the best…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features are amazing, good for university

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size, quality, easy to follow directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the omen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good gaming pc works good with games and virtual games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Square

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s… very square which feels odd for a laptop. Ran fast when it worked and didnt have graphic errors.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad battery life and build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery life and seemingly poor build quality. Lots of flex in the chassis.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    High Expectation - Low Reality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it is the computer or the software, but I've had nothing but trouble. I bought it hoping for excellent video streaming over Zoom. It locked-up the first time I used it in a meeting with 65 people in attendance. The mouse keeps losing bluetooth connection so I have to revert to the touch pad (which I don't care for). Zoom doesn't recognize the imbedded camera so I had to attach a remote camera. I'll probably return it. Way too much $$ for this level of annoyance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad graphics card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, my graphics card just wouldn’t play nice with my laptop, so I took it to Geek Squad, but they couldn’t quite fix it. On the bright side, Best Buy totally nailed it by helping me find a new computer to buy! And the return was a breeze with the old laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ITEMS HAVING ISSUES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO when i bought this item it was having audio issues and then graphical issues when i got ot out the box it was a complete waste of my money knowing we need to test before selling things at a high price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Omen is not a good choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son as it was on sale and competitively priced with other laptops he could use for school. Unfortunately, the computer failed to boot up after about a week of light use. BestBuy customer service was great and they gave us a full return. I didn't realize it was an HP product, or I wouldn't have purchased it. My more computer literate friends had warned me away from their products as what they produce is mostly disposable and not serviceable. Will not be purchasing any HP products again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had it to do over, I would not buy this laptop. It has good features but the touch pad is crap. I frequently have to hit enter 3-5 times to get it to register

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer came broken and now im having to get it repaired

    No, I would not recommend this to a friend
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