Customer Ratings & Reviews

I’ve enjoyed using this so far I have no problems using it as a graphic design student

Great computer. Bought this for my wife as a birthday present. She loves it unless your running some super hard game it never gets hot. It’s also super quiet which I do enjoy

Good good gaming laptop for all types of games..5 stars for me

ABsolutely horrible - omen laptop is *supposed* to be high quality with large capacity & abilities to handle AI work, etc. I've barely had it 2 months & have had TONS of problems with it, from black screens, flashing screens, burning smell, inability to play video recordings, locking requiring hard reboot, too many needed updates to count, cursor jumping, internet connectivity issues.... I have *dealt* with customer service too many times over too many hours and too many weeks and find that many of their agents are horrible!!!! The call-in process is terribly flawed with horrendous hold music I've had to listen to, at times for more than half-an-hour just to get an agent, with disconnect issues requiring me to call back & listen to hold music AGAIN. And, even when dealing with agents, often they are (probably intentionally) obtuse, requiring me to re-ask the same questions so many times, I can't help but get frustrated with them; or are patronizing and treat me like an idiot, while failing to give me the information I need. I've attempted dealing with supervisors with mixed results. I've had to re-install the operating system (after, may I add, many dealings with agents giving me incorrect or partial information) and still the issues are not all solved. I have additionally spent more than $100 on devices to try to help this stupid laptop's perfomance, and, considering the $1500 price tag on this device 2 months ago, that is ridiculous, in my opinion. I would recommend to EVERYBODY: DO NOT BUY HP DEVICES, DO NOT DEAL WITH THEM AS A COMPANY. IT'S SIMPLY NOT WORTH THE TIME AND FRUSTRATION.

Great laptop overall. There was a weird thing happening with the screen at first, but it hasn’t done that in a while.

I'm giving a 4 stars because I heard great things, but I got this aas a christmas present for my son.

The loss of a slightly bigger screen, the value of the specs make up for it. Used mainly for recording gameplay videos and streaming on YouTube.

Son is able to run all of the engineering and modeling software for his college classes without any hardware related issues.

It is a burna option, games run very well and have excellent graphics. If the battery does not last long, it must be connected when it is played.

Best bang for your buck. Got it on sale and open box excellent condition. Well worth it.

In very good condition. Both Charger and the laptop set up in general were easy and efficient.

Great starter gaming laptop for any type of work for a decent price.

Best value for money especially considering the price. But the battery life is pretty bad

Very good. Bought it as a gift and the receiver loves it

The computer works so fast and the graphics are what I needed and more. I use it for my architecture job so the RAM makes my life easier.

Bought this on sale expecting it to be good for the price with the specs and offers. We very disappointed with performance and quality. Returned after one week of use. Battery life is nonexistent. Computer crashed multiple times doing basic tasks.

Works like a dream, when plugged in it can run the newest games easily.

The cooling works really well I've loved every minute

I can't decide if my settings are bad on some of my games or if the graphics card is just glitchy/faulty. I had to turn off the hardware acceleration in discord and that helped (nothing has frozen or blue screened since then again), but I still end up with glitchy YouTube or Google docs. On the other hand, it runs speech pulse (heavy graphic card intensive speech to text program) well. It hasn't gotten super hot yet, I do use it with a cooling fan lap desk. But the screen flickers and freezes are a major let down on a laptop in this price point on what I regard as simple applications. I have updated all drivers multiple times in a quest to fix it, but nothing has helped, even turning all hardware acceleration off.

love it would recommend it love it would recommend it